As reported by Doctor of Credit over the weekend, Citi has quietly announced that they will end transfers to JetBlue for those cardholders who ordinarily only have access at a ratio of 1 to 0.7. This includes the no-annual-fee ThankYou points cards, which will no longer be able to transfer points to JetBlue from September 20, 2026 onward Citi ThankYou Mastercard holders.
Update: We have received clarification from Citi that this will only affect the Citi ThankYou Mastercard. Here is the statement we received:
Effective September 20, 2026, JetBlue will no longer be available as a ThankYou Points transfer redemption option for the Citi ThankYou® Mastercard®. However, the other no annual fee cards will continue to be able to transfer their ThankYou Points to JetBlue at the current rate.
Affected cardholders are apparently seeing a message when they log in at ThankYou.com indicating that point transfers to JetBlue TrueBlue will no longer be available as of September 20, 2026. At this time, only those whose cards have a transfer ratio of 1 to 0.7 are affected by this change. That would include cardholders of the Citi ThankYou® Preferred, Citi Strata Card, Citi Double Cash® Card, Citi Custom Cash® Card, Citi ThankYou® Mastercard®, AT&T Universal Rewards World, AT&T Universal Savings and Rewards, AT&T Universal Rewards, AT&T Points PlusSM Card from Citi, or AT&T Access Cardmembers. As per the update above, we are told that this only applies to ThankYou Mastercard holders.
If you have your points combined across your ThankYou accounts and you have a Strata Premier, Strata Elite, or AT&T Access More card, there’s no messaging indicating a change with regard to transfers to JetBlue. We therefore expect that transfers will remain one-to-one for those with a Strata Premier or Strata Elite card, though we will obviously have to keep a close eye on whether we see any change to either the transfer ratio or the availability of JetBlue as a transfer partner for those cards.
While JetBlue TrueBlue points are typically only worth about 1.3 cents per point toward JetBlue flights, there are certainly times when they can be handy for booking an award, particularly if you’re booking Blue class or higher, since you would then enjoy free cancellations. It would be a particular bummer for those based in major JetBlue hubs like New York, Boston, or Fort Lauderdale, as TrueBlue points can be especially useful for those with access to a more robust selection of JetBlue flights.
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Now it’s more of a mystery – why would they remove just that one partner from just that one card?