Some Chase business cards now reporting on personal credit reports (Possibly unintended)

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Update: Many readers report Chase representatives indicating that this is a mistake (and Doctor of Credit has reported the same). It isn’t completely clear yet whether this will get cleared up automatically. Some representatives are saying that you need to call the number on he back of your card (likely during business hours) to get this fixed, others say that it will be fixed automatically. If it is a priority to get this resolved sooner, you may get results faster by calling.

Business credit cards from most banks do not report to personal credit reports. When you apply for a business card, a hard inquiry will still likely show up on your personal credit report, but the account itself isn’t reported to consumer credit agencies by most major banks (with some exceptions) unless your account becomes delinquent. Over the weekend, numerous reports began circulating about Chase business accounts being reported to consumer credit reporting agencies. At this point, it is unclear whether this is a change in policy or an unintended change that can or will be resolved.

Chase bank branch location

Doctor of Credit reported yesterday about data points on this. We also had a report in our Frequent Miler Insiders Facebook group from someone who said that they spoke with someone in the “executive office” at Chase who said that this was a change coming on 3/1 whereby all Chase business credit cards would be reported to consumer credit bureaus. The member of our group who reported speaking to someone “higher up” claimed that this was an intentional decision that would be retroactively reporting old accounts as of 3/1/25 and new accounts as of their first statement date after 3/1/25.

Personally, I think it is far too early to know for sure what’s happening here. A number of comments I’ve seen indicate that this has happened now in isolated instances in the past and has been possible to resolve with a call to the right department at Chase. This time around, it seems to be affecting far more people. That could be indicative of a policy change. On the flip side, I saw reports from other folks who were told that this is a known mistake that couldn’t be fixed until at least today. I want to emphasize that phone representatives — even supervisors and folks in offices or with titles that sound higher up — often get things wrong.

While I think it is far too early to know whether this will be a broad change or is an error, it is certainly worth keeping an eye on this developing situation. The main reason why many would be disappointed if this turned out to be an actual policy change is that it would mean that Chase business cards would add to one’s 5/24 count (and any utilization on one’s business cards would count in their utilization ratio, which could lower one’s score). We will continue to monitor for updates on this.

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21 Comments
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Mike Chicago

Ink Cash closed 2/27 reported to TU. It does show the correct opening date of several years ago. This card is for a sole proprietorship. Will check again next week to see if entity Inks are also reported.

B C

DP: Opened Chase Ink account 11/1/24. Reported to TU as opening 2/28/25. Called Chase and rep said it’s a known issue and they’re trying to fix it, saying it should disappear soon. Big issue here is that they report the opening date inaccurately by a matter of 3 months, that made me think someone had fraudulently opened an account in my name. But all in all, another piece of evidence suggesting a glitch rather than an intentional change of policy.

Franco

They got me. Score dropped 100 points. ridiculous

Dman

It may be a way for Chase to encourage those carrying high balances on their business cards, to pay them down in order to minimize the affect on utilization.

Jen W

I have one of my 3 INKs reporting now, but the others have statements closing this week. My score dropped 20 pts today because of my high balance on that 0% interest card… not panicking, just wasn’t expecting that!

Mark

I think the only reason Chase might have done this intentionally is that they want to see what business cards people have at other banks. So they are giving a signal to other banks, “Look, we’re reporting them, so you should too.” Chase already knows what Chase business cards you have. This seems like a weak reason, and I’m with those who think this is a glitch.

Sherrie

I have mentioned this to you before in the comments section, but both my husband and I have had hard pulls from Chase for the last 3 years when opening any of their suite of business cards. We do have quite a few of their cards, but I have always had each application end up being a hard pull on Experian.

Tim Steinke

What Nick is referring to here is different from a hard pull. Most banks conduct hard credit checks when approving you for a new card and that will show up on your credit report. However, once you have the card, the monthly credit balance and utilization aren’t reported to credit bureaus (with most banks).

Within the last week, that has changed with Chase and now some folks are seeing all of their Chase business cards monthly utilization showing up on their personal credit report.

Sherrie

Oh thank you. I will look at that

G H

Ink Unlimited statement closing date 2/26 reported to TU

Darin

This would be a silly change for Chase to make, so my suspicion is that it’s a mistake. If they’re trying to cut back on churners, they already know how many cards you’ve opened within their own ecosystem. All they have to do is add their own business cards to the totals reported by a credit report.

Meanwhile, many businesses carry balances on their cards (either with promo APRs or sometimes just for float) and this would impact them negatively by lowering their personal credit scores. These are valuable customers for Chase, and I doubt they want to give reasons for people to carry balances with other banks instead.

I don’t see any upside for Chase with this move, while there is a downside.

DMoney

A DP who hasn’t been affected by this yet –

  1. For me (P1), Chase WoH business stmt closed on 2/25 and hasn’t been reported yet. Have two active Inks, both with stmt close around 2/21 and neither has showed up on any reports yet. Have two other closed INKs from a couple of years ago and none has showed up on reports yet.
  2. For P2, two active INKs with close dates around 2/21 and neither has made its way to credit reports yet. No past/closed INKs to report
  3. Some folks also mentioned their co-branded cards showing up on credit report. I (P1) have had IHG and United business cards in the past (currently closed) and none has been reported to credit yet. I also have an active WoH Business card with stmt close 2/25 and it hasn’t been reported yet.
Howard

I am a data point in support of the reports that Chase business cards with closing dates on or after the 25th have been reported. My INK card account which closed on 2/26 now appears on my Equifax report (have not checked Experian or TransUnion). My other INK card accounts with closing dates earlier in the month do not.

Chase rep I spoke with this morning told me that their credit bureau reporting department could fix it but that there was a long wait to reach them this morning (which we both theorized is because of so many of us calling in to have the error corrected). You cannot call the credit bureau reporting department directly — must just call the number on the back of your card and ask to be transferred. There is also no option to leave your number for a call back — must either wait on hold or call back later.

eds183

It wouldn’t surprise me at all. This may be just a continuation of Chase coming down on churners. They put the 5/24 rule out there for a reason. First they derailed the many-multiple Ink train, now they are going to pull up the tracks.

Someone figured out they were bleeding $$. The metrics guys were probably trying to understand the why issuances were growing and margin was declining.

They were probably setting big yearly objectives on card growth and ignoring margin. What you pay people to do – they will do.

I kind of have no problem with it. I will give me and P2 some time to actually burn some of the pts we have and take a little breather. I just wont get new Chase card for a while.

Frank

This has been going on for over a year for me, all Ink cards were adding to my personal TransUnion hard pulls, 5 of them last year.

Limits the ability to get cards.

Matt

Are you saying the hard pulls from your ink apps were showing up or the new ink credit line accounts were showing? The hard inquiries will always show up, that’s normal.

Jayson

Hards Pulls for Business Cards always show in your personal report.

The issue now is reporting your Business Cards utilization, (monthly balances, payment, ect…) this will affect your credit utilization rate, and account history (which count to your 5/24 rule)

Frank

My issue is that it all hits TransUnion instead of Equifax.

Jayson

As you describe this maybe an issue or a policy change. Time will provide more assurance.

What I can assure is that I was one of the affected by this. 2 out of 3 of my Ink cards (both with statement closing date on Feb 27) reported to my Transunion credit report.

GUWonder

I have suspected for some time that Amex had been following Chase business card credit lines and utilization even for Amex consumer card customers.

It was the factor that seemed to tie into how much and at what rate Amex would issue personal loans.