Citi ThankYou Rewards Complete Guide

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Now that the Citi Double Cash card doubles as a 2X everywhere ThankYou Rewards card (see what I did there?) and the Rewards+ card rebates award redemptions, and one of Citi’s unique transfer partners (Turkish) offers incredible awards (7.5K to Hawaii!), I realized that it was high time to revisit this Citi ThankYou Rewards Complete Guide.  ThankYou Rewards may now be the most rewarding of all transferable points programs for credit card spend.  Chase and Amex still have Citi beat by a mile with respect to earning points via signup bonuses.

Citibank’s ThankYou Rewards points can be earned via credit cards and through bank account bonuses. Those points can then be transferred to airline partners, used to pay for travel or merchandise, redeemed to pay bills, or converted to cash back.  Citi ThankYou Rewards competes directly with three other bank issued transferable points programs: Chase Ultimate Rewards, Amex Membership Rewards, and Capital One “Miles”..

Below, you’ll find everything you need to know about ThankYou Rewards.

Earn Citi ThankYou Rewards Points

Credit Cards

The easiest and quickest way to earn ThankYou points is through Citi credit card signup bonuses, credit card spend, and retention offers (call about once per year to ask if any offers are loaded to your cards).  Below are the current Citibank cards that earn ThankYou rewards.  Of particular note are cards that earn 3X to 5X rewards within certain categories of spend: Citi Premier (3X travel & gas, 2X dining & entertainment), AT&T Access More (3X online retail), and Citi Prestige.

New to the list is the Double Cash card who’s cash can be converted to ThankYou Rewards points.  This makes the Double Cash a 2X everywhere ThankYou card!

Another very interesting new card is the Rewards+ card which rounds up rewards to the nearest 10 points (which means that it is great for low cost transactions) and, most interestingly, offers a 10% rebate on redeemed points, up to 10,000 back per year.  When the card’s ThankYou account is combined with other ThankYou cards, you get 10% of your points back for any award redemption including transfers to airline miles!  For more about this card, see: Citi Rewards+ is a great companion to Premier or Prestige.

Important: You cannot get a bonus on a new ThankYou Rewards card if you have received a bonus or cancelled the same card or another card in the same family within the past 24 months. This limitation does not apply to the Double Cash card since it is not considered a full-fledged ThankYou Rewards card.  The credit card offer terms for ThankYou Rewards cards state the following:

Bonus ThankYou® Points are not available if you received a new cardmember bonus for Citi Rewards+, Citi ThankYou® Preferred, Citi ThankYou® Premier/Citi Premier or Citi Prestige®, or if you have closed any of these accounts, in the past 24 months.

Citi Premier Card
60K points
60K after $4K spend in 3 months

$95 Annual Fee

Recent better offer: None

FM Mini Review: Very strong earnings for spend. Excellent bonus categories. Points transferable to select airlines. Recommend pairing this card with Citi Double Cash and Citi Rewards+. Sadly, this travel card doesn't provide any travel protections.


Card Type: Mastercard World Elite

Base
Travel
Dine
Gas
Grocery

Earning rate: 3X grocery ⚬ 3X dining ⚬ 3X gas stations ⚬ 3X flights, hotels, travel agencies

Noteworthy perks: Transfer points to airline partners ⚬ Redeem points for 1.25 cents each towards travel (until 4/10/21) ⚬ Starting 8/23/20: $100 Annual Hotel Savings Benefit

See also: Citi ThankYou Rewards Complete Guide

Citi ThankYou Prestige Card
50K points
50K ThankYou Rewards points after $4K spend in 3 months

$495 Annual Fee

FM Mini Review: The Prestige card's best in class 5X rewards for dining, airfare, and travel agencies is hard to beat. Sadly, this travel card doesn't provide any travel protections.


Card Type: Mastercard World Elite

Base
Travel
Dine

Earning rate: 5X airfare, dining, and travel agencies ⚬ 3X hotels and cruise line ⚬ 1X everywhere else

Noteworthy perks: $250 travel rebate per calendar year ⚬ Free lounge access: Citi Properietary Lounges; and Priority Pass Select with free guests ⚬ $100 Global Entry application fee credit ⚬ 4th night free hotel benefit

See also: Citi ThankYou Rewards Complete Guide

Citi Business ThankYou Card

Card Type: Mastercard World

Base
Other

Earning rate: 3X rotating quarterly categories

Noteworthy perks: Anniversary bonus on base earnings each membership year. (1% in year 1, 2% in year 2 and 3% in year 3 and beyond.)

See also: Citi ThankYou Rewards Complete Guide

Citi Rewards+ Card
15K points
15K points after $1K spend in 3 months

No Annual Fee

FM Mini Review: 10% points rebate (up to 10K rebate per year) make this a great choice to pool with ThankYou Premier, Prestige, and/or Double Cash


Card Type: Mastercard World

Base
Gas
Grocery

Earning rate: 2X at supermarkets and gas stations on up to $6,000 per year ⚬ Round up to nearest 10 TY points on all purchases

Noteworthy perks: Round up to the nearest 10 points on all purchases with no cap. ⚬ get 10% of your points back on the first 100K redeemed each year

See also: Citi ThankYou Rewards Complete Guide

AT&T Access Card

FM Mini Review: This card may be worth it for a welcome bonus, but it would be worth considering a product change to the Double Cash down the road..Unforunately, it seems it is no longer possible to product change to the AT&T Access More card.


Card Type: Mastercard World

Base
Travel
Shop
Brand

Earning rate: ⚬ 2 points per $1 on products and services that are purchased directly from AT&T ⚬ 2 points per $1 on all purchases at online retail and travel sites ⚬ 1 point per $1 on all other purchases

See also: Citi ThankYou Rewards Complete Guide

Citi Double Cash Card

Recent better offer: None

FM Mini Review: 2X rewards for all spend with no annual fee makes this card a winner. Earn 2X everywhere and redeem for the equivalent of 2% cash back or 2X ThankYou points. Pair with the Premier or Prestige card to make points transferrable to airlines.


Card Type: Mastercard World Elite

Base

Earning rate: 2% cash back everywhere (1% cash back for each purchase + 1% when paying your credit card bill for that purchase)

Noteworthy perks: 1X when you make a purchase + 1X when you pay for those purchases

Citi Rewards+ Student Card
None
This card is not currently available to new applicants.

No Annual Fee

FM Mini Review: 10% points rebate (up to 10K rebate per year) make this a great choice to pool with ThankYou Premier, Prestige, and/or Double Cash


Card Type: Mastercard World

Base
Gas
Grocery

Earning rate: 2X at supermarkets and gas stations on up to $6,000 per year ⚬ Round up to nearest 10 TY points on all purchases

Noteworthy perks: Round up to the nearest 10 points on all purchases with no cap. ⚬ get 10% of your points back on the first 100K redeemed each year

See also: Citi ThankYou Rewards Complete Guide

Citi ThankYou Preferred Card

FM Mini Review: Downgrade from Prestige or Premier to this card in order to keep points alive


Card Type: Mastercard World

Base
Dine
Other

Earning rate: 2X dining and entertainment

See also: Citi ThankYou Rewards Complete Guide

AT&T Access More Card

FM Mini Review: Excellent choice for those who shop often online (thanks to 3X earnings)


Card Type: Mastercard World Elite

Base
Travel
Shop
Brand

Earning rate: ⚬ 3 points per $1 on products and services that are purchased directly from AT&T ⚬ 3 points per $1 on all purchases at online retail and travel sites ⚬ 1 point per $1 on all other purchases

Big spend bonus: 10,000 anniversary bonus points after $10,000 in annual spending

See also: Citi ThankYou Rewards Complete Guide

Bank Products

Some Citi banking products also earn ThankYou Rewards points.  If you can find a good signup bonus (like this one), you can earn 40,000 to 60,000 points that way.  Unfortunately, very few points can be earned after the signup bonus.

As you can see above, not counting any signup bonus, the most you can earn from a single banking account is 1600 points per month.  If you have the Citi Premier card and plan to use these points for 1.25 cents each towards travel, 1600 points amounts to only $20 in travel.  That’s better than nothing, but its a far cry from what is possible with credit card earnings.

Bank point limitations: Points earned through banking are taxable.  Further, these points cannot be transferred to airline partners (not even if you move the points to a friend’s account or combine with a premium Citi card).

Redeem Citi ThankYou Rewards Points

In general, ThankYou Rewards points are worth up to 1 cent each.  There are two ways in which it is possible to get more value, though: redeem points for travel or transfer points to airline partners.  More below…

Travel

There are a few ways to get better than 1 cent per point value when redeeming points for travel: Redeem for 1.25 cents value with the Citi Premier Card; Or book a 4th Night Free award with the Citi Prestige Card; Or combine both of these for up to 1.67 cents per point value.

Redeem points for travel: 20% point discount (1.25 cents per point value)

This option requires the Citi Premier Card.  Book travel through the ThankYou Rewards portal for 20% fewer points than with other cards (this results in 1.25 cents per point value).  For example, a $500 flight would usually cost 50,000 points, but with the Citi Premier Card it would cost only 40,000 points.

You can book airfare, hotels, cruises, and car rentals in this way. Airfare purchased this way still earns airline miles and elite qualifying miles.  Hotels booked this way do not earn hotel rewards.  Worse, hotels booked this way often won’t offer you elite benefits even if you have status.

If you would like to use points earned on other cards, either combine your cards together or share your points (move points) from the other card to your Citi Premier.

Fortunately, when you pay with points for travel, Citi’s automatic travel protections do apply.  So, you will be covered for things like trip delays, trip cancellation & interruption, lost luggage, etc.  If you have multiple ThankYou Rewards cards, you can file your claim with the card that offers the best protection benefits (i.e. if you have the Prestige card, go with that).

Note: You can also get the 20% discount with the Prestige card, but only for airfare (not other travel), and only for those who became cardholders prior to 2019, and only until September 2019 for them.

Redeem points for a 4 night hotel stay: 25% point discount pre-tax (up to 1.33 cents per point value)

This option requires the Citi Prestige Card.  Book a 4 Night hotel stay for the price of 3 nights (not counting taxes & fees, the 25% discount results in 1.33 cents per point value).  If you would like to use points earned on other cards, either combine your cards together or share your points (move points) from the other card to your Citi Prestige.

Hotels booked through the ThankYou portal way do not earn hotel rewards.  Worse, hotels booked through the portal often won’t offer you elite benefits even if you have status.

A better way to take advantage of the Citi Prestige 4th Night Free benefit is to book through the Citi Concierge (either by phone or by email).  When booked this way, you will earn hotel points and elite credits.  If you book this way, you can still optionally use points after the fact to erase the credit card charge.  More here: Complete Guide to Citi Prestige 4th Night Free.

Combine Prestige & Premier and redeem points for a 4 night hotel stays: 40% point discount (1.67 cents per point value)

This option requires both the Citi Premier and Citi Prestige.  Combine the cards together within the ThankYou Rewards program.  Then, book a 4 Night hotel stay through the ThankYou Rewards portal for the price of 3 nights (25% discount due to the Prestige 4th Night Free benefit).  With your Premier card combined with your Prestige card, you’ll also get a 20% point discount.  Together, the two discounts combine to 40% off.  This gives you an effective value of 1.67 cents per point!

For example, suppose you want to book a $300 per night hotel for four nights.  Without either benefit, the total cost would be $1,200 or 120,000 ThankYou Rewards points.  With the Prestige benefit, the price drops to 90,000 points.  And with the Premier benefit, the price drops to 72,000 points.  Note though that taxes and fees are not discounted with the 4th Night Free benefit, so your actual results will not be quite as good.  Here’s an example:

In the example above I searched for a four night stay.  I have both the Prestige and Premier card combined into one ThankYou account, so I’m eligible for discounts associated with both.  The Prestige 4th Night Free benefit reduces the pre-tax price by the cost of one night: $345.44.  This gives me a four night pre-tax price of 3 x $345.44 = $1036.32.  With $136.98 in taxes, the total price is $1,173.30.  Without the Premier card, the point price would then be 117,330 points.  But the Premier offers a 20% discount on travel purchased with points, so the total comes to 93,864 points.  Due to taxes and fees, our combined point value is slightly less than the theoretical maximum 1.67 cents per point: $1,518.74 / 93,864 = 1.62 cents per point.

If you would like to use points earned on other cards, either combine your ThankYou accounts or share your points (move points) from the other card to your Citi Prestige or Premier.

Hotels booked this way do not earn hotel rewards.  Worse, hotels booked this way often won’t offer you elite benefits even if you have status.  You cannot take advantage of the Premier card’s travel discount if you book through the Citi Concierge.

Transfer Citi ThankYou Rewards points

The best use of ThankYou points, in my opinion, is to transfer points to airline partners in order to book high value awards.  Your best bet is usually to wait until you find a great flight award before transferring points.  One exception: Citi often offers 25% or 30% transfer bonuses to certain programs (Virgin Atlantic and Air France are two recent examples).  If you’re confident that you’ll use the points for good value, it may make sense to transfer points when those bonuses are in effect.

Current Transfer Bonuses

At the time that I’m writing this there are no active transfer bonuses, but when a transfer bonus appears, details will automatically appear here:

Transfer Bonus DetailsEnd Date Sortable

Transfer Partners

Rewards ProgramCiti Transfer RatioBest Uses
AeroMexico ClubPremier1 to 1AeroMexico is a SkyTeam partner. Club Premier points can be used to book flights on AeroMexico, SkyTeam alliance members (such as Delta or Korean Air), or on select partner airlines. Unfortunately many have reported that awards are extremely difficult to book through AeroMexico so we do not recommend transferring points to this program. If you want to fly AeroMexico, look to transfer points to another SkyTeam partner (such as Air France) and then book AeroMexico with that program.
Air France KLM Flying Blue1 to 1
(instant)
Monthly Air France Promo Awards often represent very good value. Air France miles can be used to book Sky Team awards, including Delta awards.
Avianca LifeMiles1 to 1
(instant)
Avianca LifeMiles can be great for Star Alliance awards. They offer reasonable award prices and no fuel surcharges on awards. They also offer shorthaul awards within the US (for flying United, for example) for as few as 7,500 miles one-way. Best of all, their mixed-cabin pricing can lead to fantastic first-class award prices. See this post for details.
Cathay Pacific Asia Miles1 to 1
(instant)
Cathay Pacific has a decent distance based award chart, but as of April 2020 they no longer allow stopovers longer than 24 hours. Cathay Pacific Asia Miles can be a good option for booking American Airlines flights with a distance based award chart, especially if other OneWorld Alliance miles aren't available.
Emirates Skywards1 to 1Emirates has different award charts for each airline partner. Sometimes they allow one-way awards, sometimes they do not. In general, award prices are fairly high, but there are a few sweet spots such as New York to Milan for 90K round trip in business class.
Etihad Guest1 to 1
(~1 week)
Etihad has a very competitive award chart for American Airlines flights, among others.  For example, they charge only 50,000 miles one-way for business class flights from North America to Europe. Partner awards must be booked over the phone.
EVA Air Infinity MileageLands1 to 1
(~2 days)
If you want to fly one of the best business class products in the sky, the best way to snag EVA flights is with their own miles since they release more award space to their own members. One-way business class flights from the US to Taipei cost 75K to 80K miles. Fuel surcharges are very low on these routes.
Jet Airways JetPrivilege1 to 1
(instant)
JetAirways JetPrivilege miles are useful only for a few very specific cases such as certain flights to Hawaii for as low as 15K (30K business) one-way, or to the Caribbean or Central America for as low as 10K (20K business) one-way. Details can be found here.
JetBlue1 to 1
(instant)
JetBlue points offer the most value when cheap ticket prices are available and when award taxes are high relative to the overall cost of the ticket (more details can be found here). The JetBlue Plus Card and the JetBlue Business Card offer a 10% rebate on awards, so you can get more value by holding one of these cards.
Malaysia Enrich1 to 1
(~2 days)
Given Malaysia's award chart devaluation in June 2017, I'm not aware of any good uses for these miles.
Qantas Frequent Flyer1 to 1
(~2 days)
Best use is probably for flights on El Al with no fuel surcharges. Also useful for short AA flights. Qantas offers distance based award charts similar to Cathay Pacific. Both are OneWorld Alliance members. I recommend comparing award prices across both programs before transferring to either. Qantas offers round the world business class awards for only 280,000 points (but with many restrictions)
Qatar Privilege Club1 to 1
(~2 days)
Given Qatar's award chart devaluation plus the addition of award booking fees in May 2018, I'm not aware of any particularly good uses for these miles.
Shop Your Way Rewards1 to 12Shop Your Way points can be redeemed for a variety of gift cards including Walmart, EBay, and more. For details, see our Guide to Shop Your Way Gift Cards.
Singapore Airlines KrisFlyer1 to 1
(~2 days)
Use to book Singapore Airlines First Class awards (generally reserved for their own members) or for Star Alliance awards. Low change fees and no close-in booking fees make this a very good program for booking United Airlines flights.
Thai Airways International Royal Orchid Plus1 to 1
(~1 week)
I'm not aware of any good uses for these miles
Turkish Airlines Miles & Smiles1 to 1
(~2 days)
Miles & Smiles offers an incredible sweet spot award: 7.5K one-way anywhere within the US, even to Hawaii. Many awards cannot be booked online, but can be booked via email.
Virgin Atlantic Flying Club1 to 1
(instant)
Virgin Atlantic miles can be usefully thought of as a way to get a discount off Virgin Atlantic flights (high fuel surcharges make the flights far from free), but there are some better uses. Use miles to upgrade paid flights or to fly partner airlines. A fantastic use is to fly ANA in business or first class thanks to Virgin’s generous ANA partner award chart. Or, if you can find saver level Delta awards for nonstop international travel, you can often book through Virgin Atlantic far cheaper than with Delta directly. Virgin Atlantic also offers great award prices for Air France premium economy awards.

Cash back

Citi Prestige cardholders can redeem points for 1 cent each either as statement credits or as cash back.  If you don’t have a Prestige card, don’t do this because you’ll only get half a cent per point.

Other ways to redeem points

Through the ThankYou Rewards portal you can redeem points for gift cards, merchandise, charity, bill payments, and more.  At most, with this approach you’ll get 1 cent per point value.  One exception is that Citi occasionally offers gift cards at a discount so you may be able to get better than 1 cent per point value during a gift card sale.

You can also use points to pay some merchants directly (Amazon.com, for example).  Don’t do this.  These options offer very poor value.

Sweet spot awards

Our post, Citi ThankYou points sweet spots for high value redemptions, details the best value uses of Citi ThankYou points. Either click here or click below to jump to a section of the post:

Manage Citi ThankYou Rewards Points

Combine Points Across Cards

If you are the primary account holder with multiple cards, you can combine ThankYou Rewards accounts.  When your points are combined, they can then automatically be redeemed at the same value as your best card.  For example, if one of your cards is the Premier card, and have combined ThankYou accounts, then you’ll get a 20% point discount on travel booked with points even if the points were earned on a card other than the Premier card.

There are disadvantages to combining points:

  • You lose the ability to pick and choose which points are used when you redeem awards.
  • You lose visibility into how many points remain with each card.

The above disadvantages become important when you want to cancel a card: when you cancel a card, all points earned from that account are lost after 60 days.  I recommend downgrading to a no-fee ThankYou card rather than cancelling outright.  That way your points are safe.

Share Points Across Cardholders

Citi very generously allows people to transfer ThankYou points to anyone else, for free.  There are two “catches” to this:

  1. Shared points expire after 90 days. Make sure you have a specific near-term use in mind before transferring points.
  2. 100K limit: Each member may share up to 100,000 points per calendar year.  Each member may receive up to 100,000 points per calendar year.

Why this is valuable:

  • A friend or family member with a Premier card can book travel for you in order to get the 20% point discount.
  • If a friend has airline elite status with one of Citi’s transfer partners with which you want to book an award, you may be better off transferring points to your friend who can then transfer the points to the airline partner and book the award for you (to get free award changes, for example).

How to Keep Points Alive

There are several situations in which you may have Citi ThankYou Rewards points that will expire:

  • Points earned by a credit card account expire 60 days after cancelling that account.
  • Points transferred to your account expire after 90 days.
  • Points earned from some older credit cards expire in a set amount of time after points were earned (e.g. 3 or 5 years after December 31 of the year in which the points were earned).
  • Points earned from  some credit cards expire if your credit card account has no purchase activity in 18 months.
  • Points earned from Citibank banking products expire 3 years after December 31 of the year in which the points were earned.

Credit card points: how to keep points alive

With most credit card points (except with some older credit cards which are no longer available), points remain alive until you cancel the card from which they were earned.  Once you cancel the card, points expire after 60 days.

Combining accounts does not solve the problem.  When you combine multiple ThankYou accounts, it’s natural to assume that as long as you keep any ThankYou Rewards credit card open, your points will be safe.  That’s simply not the case.  Citi keeps track of where each ThankYou point came from.  If you cancel a card, the points earned on that card expire after 60 days.  Period.

The best way to preserve your ThankYou points is to keep your credit card account alive.  If you don’t want an annual fee, then call to downgrade to a no-fee ThankYou card.  There is a side benefit to this approach too: Your no fee card may be eligible for occasional lucrative retention offers.  See: How one call led to a points bonanza and rethought plans.

Bank product points: how to keep points alive

Points earned from banking products (such as checking accounts) expire 3 years after December 31 of the year in which the points were earned..  Fortunately, when redeeming points combined across multiple accounts, Citi automatically uses first whichever points have the most recent expiration date.  So, in general, your banking product points (which eventually expire) will be used first if you have combined accounts.

More information

Citibank’s official ThankYou Rewards FAQ can be found here.

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