Have you ever heard of an airline freezing your awards account, but not notifying you that the account is frozen? It recently happened to me with VS. I found a flight on KE to SGN flying out of LAS. Ever time I chose the flight and entered the passenger and credit card information it acting like it was processing the purchase and then just returned to the search screen. I tried for weeks and chalked it up to phantom award space (plenty of articles online about VS and KE phantom space), but the flights continuously showed up on searches. I finally called VS and that is when I was informed my account had been frozen due to suspicious activity. After multiple phones calls and several weeks I was able to get the account unfrozen and miraculously the KE flights I wanted were still available. Never had this happen before.

United TravelBank has been recommended by many on YouTube as a way to capture the quarterly Amex Flight Credits… but I’m finding that TravelBank credits expire. I have $25 in the TravelBank from a new IHG Premier Card that hit my TravelBank account in July and that expires in January. So I’m hesitant to buy TravelBank credits with my Amex now. Where else can I park my Amex Flight Credits. I would eventually use the United credits if they didn’t expire, but in the current situation, they are basically useless. Please advise. Thanks!

What is your opinion on annual travel insurance? Even though I book most of my travel on Sapphire Reserve sometimes is use other cards such as Jetblue, or I am traveling with a friend who books the flights, hotel, activities on their card. The annual travel insurance should cover me in all scenarios.

Which priority pass is the best? I have one from capital One venture x and other from Amex platinum business

Today I called Chase requesting a product change from the Bonvoy Bold to the Boundless. I just wanted to get the yearly 35k certificate.
I was told that the only product change I am eligible for is to the Bonvoy Bountiful.
I seldom spend on this card unless there’s a promotion.
I’ve had the card nearly two years.
Are you aware of Chase limiting product changes in this way? Any suggestions?

I just finished listening to your ask me anything podcast can you please continue to post it as a podcast every month .I love listening to your podcast while I’m walking or working out and this gives me an extra episode to listen to.love all your content, I’ve learned so much from you guys thank you keep up the good work.