Update 10/27/25: We originally published this post last year, but a comment came in on our post the other day about the fact that Dell is once again selling Bose and Sony headphones/earbuds and some other third-party accessories indicating that it may be possible to stack a price match with portal rewards. Here is reader Matt’s comment in full:
Don’t forget that Dell price matches. You have to chat with a sales rep, provide them links to the Dell item and the item at the other vendor, then a couple hours later they’ll email you a quote where you can purchase the item at the lower price. I’ve had luck clicking a portal link, then copying/pasting the purchase link from the quote into the same tab and having it track.
Here’s their policy that lists the stores they will match: https://www.dell.com/en-us/lp/price-match-guarantee
Note that your mileage may vary. I noted trying the same type of thing with Capital One Shopping when I price-matched last year, and my order did not track successfully.
That full list of stores they will match includes:
- Amazon.com
- HP.com
- Neweggbusiness.com
- Staples.com
- Apple.com
- Frys.com
- OfficeDepot.com
- Target.com
- BestBuy.com
- Lenovo.com
- OfficeMax.com
- TigerDirect.com
- BHphotovideo.com
- Microcenter.com
- Sears.com
- Walmart.com
- Newegg.com
They won’t match prices for marketplace sellers. Read on for the original post sharing my experience with a Price Match for background knowledge (though note that Dell no longer sells Google Pixel Buds).
This post is going to be common knowledge for some, but I wanted to write it for those with a card that has statement credits for Dell purchases and/or a card-linked offer to remind them that Dell can price match by request. You’ll probably lose out on shopping portal rewards that way, but I used this earlier this week to get a good price on an item I wanted and use a card that will reimburse the purchase from Dell.
Google Pixel Buds Pro on sale from the Google Store
I’ve long had Pixel Buds Series A and enjoyed them very much. I’ve been curious about the Pixel Buds Pro for quite a while. I’m not sure I really want active noise cancellation in earbuds (I tend to wear my earbuds when I want to be able to hear outside noises). However, I’ve been intrigued by the live translation capability of the Pixel Buds Pro. I’ve been less intrigued by the $199.99 price point for them.
However, I got an email earlier this week from the Google Store advertising the fact that Google had the Pixel Buds Pro on sale for $139.99 (sixty dollars off). That made me more intrigued, but I still didn’t really want to go $140 out of pocket on them.
I price matched to Dell to get the earbuds I wanted at the Google Store sale price
From there, the short story is that I knew that Dell sells Pixel Buds Pro, so I price matched and got the earbuds for $139.99 plus tax.
I initially wondered if maybe these would be on sale from Dell also, but they weren’t. I pulled up the item page, logged into my Dell account, and initiated a chat with support. When the agent picked up the chat, I simply explained that I was interested in the Pixel Buds Pro and I’d like to buy them from Dell, but that the Google Store had the same item for $60 less. If Dell could match that price, I’d be happy to buy from Dell.
The chat agent clearly understood what I wanted to do and was happy to help. I provided a link to the item on the Google Store and then provided my name, address, email, and phone number.
The agent asked how I intended to pay and fished to sell me on the idea of using Dell financing. I turned down his offer to help start the application process and he accepted that politely and without pushback.
Within fewer than 10 minutes, the chat was complete. I was told that the price match request was submitted and I would receive a quote via email in 1-2 hours from that specific chat agent. He provided his email address and said that he’d be my single point of contact.
Sure enough, about an hour later, I received the quote via email with a link to check out and pay for it. I did so and spent about $150 with sales tax. I put the purchase on an Amex Business Platinum card since that card provides up to $150 in annual statement credits for Dell purchases.
The next business day, my order shipped. I expect to see the $150 credit from Amex within a couple of days.
I did try to click through from Capital One Shopping before checking out on the purchase, but I don’t think it tracked (and wouldn’t expect as much since I was ultimately clicking through a personalized quote from Dell). In this case, that doesn’t mean much since the portal rate wouldn’t have beat the ~30% discount I was getting. I essentially gave up the $5.60 or 560 Membership Rewards points that I could have earned through Rakuten if I bought directly from the Google Store. I was happy to be able to use Dell credits to get something at a competitive price.
Bottom line
Getting Dell to price match the Google Store for a recent purchase of Pixel Buds Pro was a totally painless experience. I’m sure there are instances where Dell will not price match and the qualify of agents may vary from one to another, but if you’re interested in buying something that Dell sells and you’ve found a significantly better price elsewhere, it’s worth spending a few minutes to chat and see if they can match it.
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Thanks! A quick chat with Dell saved me $50 on Bose earbuds. All I had to do was give the target link and the Dell link for the same product. They said within short time I will have a quote with a lower price.
Nick, could you add this additional info to the post: Dell also allows price matching post-purchase (with other retailers or Dell.com itself), for up to 30 days from invoice date. Just in case someone already purchased something, they could still benefit from this, especially as holidays near and retailers compete to run sales.
Ref. https://www.dell.com/en-us/lp/price-match-guarantee
I’ll grant it’s probably agent specific but the handful of times I’ve tried to do this, it’s nearly impossible. Each of the three times I tried to price match, the Dell item had a Dell-specific SKU and the agent refused to match to even retailers on the approved list.
Basically, the item’s SKU was, to make up an example, 123456D on Dell but 123456B on Best Buy. And because there were retailer specific SKUs, Dell denied the price match even though the item is substantially the same.
This was not like a laptop with different specs – it was like a Hue bulb where it’s a commodity item sold the exact same at different retailers. After reading online, this is becoming a more common way for retailers to say that they price match but to avoid doing so in reality.
Yes this sucks. I know this was more prevalent with TCL TVs where there are different model numbers for BestBuy variants, which are essentially the SAME tv, but they came with an IR remote instead of an RF one. At least that counted as a different product, although the underlying intention was the same. But it sucks even worse if they simply had the same product and had different SKUs.
I’ve been able to get Rakuten bonuses while using a price match–it just requires messaging Rakuten and requesting it after the purchase. It’s not perfect, but it’s worked for us more often than not. However, you do lose the ability to split between 3 cards when using price match (they only let you split between 2 last I did it).
Have price matched several times and always got a quote back. You can change the “may not” to “definitely not” get any portal click through bonuses.
I bought $210 and price dropped $30. Dell refunded me $30. I have received $200 credit from Amex. Will they claw $30 back from Amex side?
I tried this and they told me “i apologize Google isn’t one among them and we price match with below websites Amazon.com HP.com Neweggbusiness.com Staples.com
Apple.com Frys.com OfficeDepot.com Target.com
BestBuy.com Lenovo.com OfficeMax.com TigerDirect.com
BHphotovideo.com Microcenter.com Sears.com Walmart.com
Good catch!
When Google Store runs discounted pricing, it’s very likely that BestBuy / Walmart / Amazon also run the same price. If not immediately, then at least within a few days, during their own ‘Sale’ events they’d revise their prices to match Google’s. You just need to submit a PM request then.
Currently, Google store displays their sale starts Nov 20, though they’ve already revealed what those sale prices would be.
All these hoops to jump through for using the coupon book, to get value back for the huge fee. For a bonus that will get you maybe one and a half business seats one-way TATL only on the days there is availability.
I must have missed the hoop. This seemed really easy to me.
When it reaches a point where you feel it’s too much work to get too little value, that’s when it doesn’t make sense. To me though, this is still worth it (10-mins to chat with CC) to save potentially a few tens of dollars to make good use of my $150 credit.
it’s a hassle sometimes…they have all these caveats. they find excuses to not match.
I want to hear how the live translation works out. I’m more of a Bose fan, but would 100% buy Google if they work.
thanks Nick. I actually didn’t know Dell did pricematching!