Ask Us Anything Live: Wednesday, February 5 at 9pm ET

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Every month, the Frequent Miler team takes your questions live on YouTube.

Our next Ask Us Anything session will be live at 9PM Eastern Time on Wednesday, February 5th. And of course, the best way to make sure you don’t miss these live episodes is to subscribe to our YouTube channel here and click the bell icon next to the “subscribe” button to enable notifications from our channel.
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You can watch the most recent Ask Us Anything video below!

Want to catch up on past Ask Us Anything recordings? Click here.

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More info

Join us once a month on our Frequent Miler YouTube channel. We’ll be there to chat, answer questions, and joke around. See you there!

  • When: the first Wednesday of every month at 9pm Eastern Time normally, but Sunday January 12 this month.
  • Where: Our Frequent Miler YouTube channel. Subscribe now, here.
Want to learn more about miles and points? Subscribe to email updates or check out our podcast on your favorite podcast platform.
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453 Comments
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Bob

Love you guys but the latest episode deserves a nomination for worst episode ever. Nice to see everyone together but answering questions after consuming whiskey is probably not a great idea. Greg in particular appeared to be three sheets to the wind. Not a good look.

Caroline Yoder

Aw, I’m so sorry to hear you had that impression! Truth be told, during our annual conference, we always have a lot of brainstorming and project planning to cram into a very small amount of time with each other, so I’m certain what you’re actually witnessing there is the exhaustion catching up with us. Those are jam-packed days and while you do see us showing off the Hibiki from our recent annual challenge in the video, it’s the many hours of discussion you see on our faces. I can attest that all of us were sober, though perhaps quite tired.

Bob

Sober??? When asked what the team was drinking at the start of the episode Tim and Greg clearly said they were drinking alcohol and then the team proceeded to brag about how great the Hibiki was. Girrrrl please!!! LOL

Tim Steinke

Bob, it was a joke. Neither Greg nor I had had any alcohol and yes, the Hibiki was terrific…we and the folks with us had it two nights previously when we arrived.

I’m sorry you didn’t like the episode…I don’t blame you. We had a bad mike that we didn’t know about and all of us were exhausted. But Carrie’s not lying to you and we think much more of our audience and readers than to do events of any kind inebriated.

Last edited 5 days ago by Tim Steinke
Bob

The first rule of law is denial. Respect!

vincent

Glad to see you’re steadfastly sticking to that rule!

Vince

What happened to this episode? Can’t find it on the site or YouTube.

Bill

I saw that Nick just posted his What’s In My Wallet – 2025 Edition, can the rest of the FM team also share what cards they are currently carrying?!?

Wanna Travel

You were talking about Turkish rec locs which come from Aeroplan award bookings. The Turkish one that you see on your receipt still doesn’t show up when you type it into the app or website. I called them and they can see the booking and that it is ticketed but they still can’t assign seats.

Nate

I just noticed that Aeroplan is not show most or any partner award flights. I checked some flights and most saver fares in United shows up at LifeMiles but not in Aeroplan. Any insight? Is calling the way to go now like VS and ANA? Thx in advance, Nate

Flo

When will you reactivate the full articles you used to send by email ? Annoying to have to click a link to get the actual content (and also was convient to be able to search something directly in my inbox)

Branden
  1. With AA expected to devalue partner awards, which specific flights are you hoping to book now before any announcement or anticipated implementation?
  2. Last year’s Hyatt category changes weren’t that bad, relatively speaking. The year prior was much worse. Do we think 2025’s category changes will be more like 2023 (bloodbath) or 2024 (mild-ish)?
FlyerDad

For the cruising status match, is it typically one cruise on each cruisebline per lifetime, or can you request a cruise with each cruise line every year?

Branden

You’ve discussed an Aeroplan hack where you book the Flexible Award, then do a free change to the Standard Award when you’ve finalized your plans. Is this theory, or have you actually done it successfully? Can it be done entirely online? Is this cancelling, hoping it goes back into inventory, and immediately rebooking, or modifying an existing itinerary?

Branden

Thanks! My question for the team would be: Has anyone been able to do this online, or does it *require* a call? If the latter, has anyone done it without adding/changing a segment first like the article detailed?

FlyerDad

I did this on my own–I did have to call in (at least I assumed i had to call). But it was no problem at all for them to upgrade the type of ticket and then cancel.

Vince

From the 9/6 show, what was the ‘ticket deal’ referenced around time 10:45?

G C

Guys, where can I submit a question for the show? Just use the comments, or is there a form? Thanks in advance!

LSP

Are you still on the other side of the world? Looks like someone may have forgotten to update the intro text….

Vince

Used to use the Amex travel portal for flights (w the Amex bus plat for the net 1.54 cpp) as their prices would be the same found elsewhere, but over the last couple of months the prices quoted in there are nowhere near the rate found on the airlines ’ sites etc. Much more expensive. did they have a change in their booking partner/process?

Larry D.

I just encountered the same thing (at least searching American Airline Flight). Both economy and business/first class were quoted considerably higher on AMEX rather than AA.com. That’s the main reason I don’t plan on canceling my AMEX Plat Business. However, may need to rethink.

Ryry

Where’s the update? Link still shows last months for me

David M

Use award points to book business for two outright is challenging. When we use the award to book coach first and try to upgrade, often the flight class (e.g. X) acquired by the points do not allow us to upgrade with award points again. Does anyone know if the airline would allow upgrade with cash?

Hector G

I have a business class award booked on Singapore from JFK-FRA using Aeroplan, with the reverse to fly out on a separate award. My final destination is actually Spain and I was going to buy separate tickets to fly in and out of Frankfurt. Unfortunately, I discovered the high taxes associated with leaving Germany, particularly with what should be a cheap economy flight. The cost of a one way flight out of Germany seems worse than paying a change fee and it would be smoother if everything was on one reservation. Is adding a segment to a booked award considered a change or is the only way to add the desired leg to rebook the award (currently I don’t see any Singapore availability)?