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Points & Miles Questions
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Feedback, Tips, and Specific Questions (Giant Mailbag)
Each week on our Frequent Miler on the Air Podcast, we select feedback, tips, and questions to share. In the Giant Mailbag segment, Greg picks a tip or feedback comment to share. And in the Question of the Week segment, Nick reads a question for Greg to answer. If you would like your feedback, tips, or questions to be considered for these segments, please send them to our Mailbag here.
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Have the additional 50 seats for your Chicago 2026 seminar been sold already? I booked air and hotel for good luck on getting a ticket, but would love to know if I still have a chance. Thanks!
Sent from my iPhone
Hi. Will you have any other seminars in 2026. I have a lot of points, but have a super hard time finding the best way to use the points. My bang for the point is much less or not worth it. I am a saver some I would have many trips, but need to see this in action. On line everyone seems to be able to find flights, that I can never see. Long story to ask – will you have any other seminars this year.
Hello: I really enjoy your podcast. It’s so helpful.
I listened to your Barclays to Citi Card episode today.
I currently have the red Barclays AA Mastercard. I also have the AA Citi Platinum Select card. In short, I got the Citi Platinum Select card years ago. Then a few years ago, there was a fabulous mileage deal offered while onboard to get the Barclay’s AA card.
Until now, I have kept both but really only used the Barclay’s card. There’s probably not much purpose having 2 identical cards once they merge.
1) Do you know if I wait until April, if they will combine both accounts into one Citi Platinum Select?
2) Is there a benefit to shutting one down before the April merge date?
Any thoughts would be appreciated.
Thanks and keep up the great work!
Ira
Hi, quick question. I have maxed out the ability to get status points from my Atmos Summit card for the card year in the first few months. Can I get a Hawaiian card and earn more status points while I wait for my anniversary? Has anyone done this one, two?
What do you mean by “maxed out?” There’s no yearly limit.
After hitting 50k status points I noticed I was no longer getting any more. After a call to BofA, the agent said I had hit the annual limit. I thought it is supposed to be unlimited.
It is. There’s no longer a limit on status point-earning on any of the Alaska cards. The rep was probably confusing it with the 30K limit on the original cards last year (and that was calendar-year, not anniversary). Sorry to say, it’s not uncommon to know more about the terms of cards than a phone rep.
Something else is going on. Call back, ask for a supervisor, and/or contact Alaska customer care.
Also, you probably know this, but your December spending applies to last year’s status, not this year’s (you should see it listed on 12/31 in your account). Your January spending most likely won’t be awarded until mid-February.
Thank you! I will call back as you suggested. I hit the 50K in early November. Must be something else going on. At least I did get the 20,000 head start status points on January 30th for Titanium status.
Looks like Amex just significantly increased the Personal Platinum spend requirement to 12k.
I want to relay my recent experience with my Chase Saphire Reserve credit card.
I was completing a long trip 100+ days & found myself stuck at JFK airport (from an international flt)on Jan 23, 2026. A bit of background:
Due to United’s shift in traffic I was then booked domestically out out of EWR, not ideal for us with luggage etc. SO I booked business/first seats out of JFK on AA. Unfortunately these were also cancelled & AA booked me from LGA to TPA, my ultimate goal was to arrive at SRQ. We were able to rebook out of JFK & did encounter a few hiccups due to weather but it was eventaully resolved.
After spending a very cold night in JFK with no chairs to sit in we waited for the Chase Sapphire Reserve lounge to open in Terminal 4. We left Terminal 8 with our carry on luggage, got on the train, cleared TSA again & went to the Chase lounge. We were denied access as it was 5:30 am & they would only allow us in 3 hours before our flt. We uderstood this restriction & asked very politely if we could just stay a little while now & then leave to go back to terminal 8. NO. I offered to leave my passport as security at the desk to insure we would leave, NO.
Now some of this could be explainable if the lounge was crowded but there were maybe 5 people in there. I tried everything & the manager told us he was sorry but that was the rule & they wouldn’t make any exceptions. I told him, okay but at $795. per year this was the reason I kept the credit card. Why would I renew it if I couldn’t get lounge access.
We all know how bad the Priority Pass access benefit has become.
Needless to say they didn’t even offer us a cup of coffee & when I called Chase customer service they apologized profusely but said “each club makes their own access rules”.
For $795./yr I can buy a lot of day pass access & I will NOT be renewing my creidt card.
Just got an emailed offer today (February 2, 2026) from Southwest to get promotional Companion Pass through October 2026 for booking and flying one roundtrip by March 31, sign up deadline is four days from now. Targeted, I’m assuming, but worth double-checking your email.
RE: Rove MILESBOOST5001000. Tried twice today using Chrome and result “Promotion not found/invalid.” I’m signed in and haven’t previously booked anything at Rove. Hotel price in June $1154. VPN was turned off. Also, Rove doesn’t seem to work on Firefox.
Should be either MILESBOOST500 or MILESBOOST1000. Let us know if those don’t work.
Hello, I have been listening to your podcast on Youtube, and it has been very helpful. I have question about your experience when booking airlines through travel portal. I booked an international flight of Cathay Pacific through Chase Travel recently. 1 day before my departure, I realized that I was assigned a lower class ticket than what I have paid for. I paid for Economy Essential (2 check bag and earn more miles) on Chase Travel and I was given Economy Light when I check in online. I called Chase Travel and they confirmed that I have asked for Economy Essential and paid for Economy Essential. However, when Chase talk to Cathay, Cathay said that I am in the “right cabin” but did not give me economy essential. I think there is a gap between Chase Travel and Cathay, and I got the damage for not getting what I paid for. I am not sure if it’s usual to have these disconnects when booking through the portal.
That’s terrible. I hardly ever book flights through portals because when things go wrong (or if you need to cancel), it can be much more difficult dealing with the portal than with the airline directly. Now, here’s another reason to avoid booking through portals: it seems that sometimes the portal can mess up your booking, and there’s not much you can do about it other than escalate the issue with the portal provider.
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When posting a comment, the message “Awaiting for approval” is displayed. Note that “to await” is a transitive verb, so it should be “Awaiting approval.”
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😉 Courtesy of my OCD.
Greg: Someone needs to do a thoroughly researched and in-depth article: “The Internal Dynamics of an Airline Alliance: How OneWorld, StarAlliance and StarTeam Work”. It should explain how the parties are better off, the effect on consumers, who would join, who would be rejected, and how they evade antitrust scrutiny, etc.
Thanks.
I’ve noticed that my United Travel Bank purchases from 2025 were only given a 1 year expiration. These were PURCHASES made with AMEX Platinum and other cards and NOT card benefits. Anyone at FM seeing the same in their accounts?
I recently listened to your breakdown of the new Bilt cards and agree that it is pretty complicated, but I wanted to get your take on my situation.
My family greatly values Hyatt and we live in the Delta hub of SLC. Since starting this hobby 18 months ago, I have accumulated an Amex Gold, Chase Sapphire preferred and Unlimited freedom, a Delta Platinum, Hyatt and Hilton cards, and Ink Business Cash and Ink Unlimited. I am well over 5/24.
I have been wanting a 2x travel card; we sail in the Caribbean and often have travel expenses that do not fit into classic categories or end up for 1-2 nights in small hotels that are not branded. We also need a card that is more than 1x that does not have foreign transaction fees for spend when we are out of the country.
Likely due to all my cards, Capital One will not approve me for the Venture X and Citi also has rebuffed my attempts to get a Citi Strata.
What do you think about the Obsidian Card given this situation?
Never mind, in all this complexity and my excitement over the new Bilt Cards, I realized that my Chase preferred does exactly what I have asked about. It seems the only benefit I could get from the Obsidian card would be some new transfer partners. I love your podcast, as a fairly new person to this hobby, thank you for all the tips.
About a year ago Greg had a poet about surviving without the Amex gold card ? I would enjoy reading that post again, however I can’t locate it. Can anyone help ?
You guys (and gal) are great! Keep up the wonderful work. On a more perplexing note: I read so often (most everywhere) that one should not transfer transferable points to an airline/hotel/etc. unless there will be a need for them relatively soon. The argument seems to be, inter alia, that the transferee may devalue the points received in the transfer before one actually gets around to using them. I have no problem with that advice–or maybe I should. I just read a 12/28 article by one of your brethren (TPG) that was lamenting the recent trend in devaluing the transfer ratio of transferable points. [I believe you guys may have recently mentioned the subject yourselves.] In any event, the article creates the “da_ned if you do, da_ned if you don’t” dilemma by arguing that maybe transferable points and miles should be transferred sooner rather than later because the transferable points themselves may get devalued if you wait too long. What’s a points and miles amateur to do?
While there have been a couple of transfer ratio devaluations lately, I believe it remains the exception rather than the rule. I still maintain that avoiding transferring until you have a known use is the best option for most situations. There are definitely exceptions, such as when there is a really great transfer bonus for a really valuable program, but most of the time that advice holds.