A few years ago, American Airlines changed its elite year timing. Instead of counting activity from January to December, American Airlines AAdvantage now counts...
At a get-together last Saturday, a friend mentioned that she had recently opened a new Marriott Bonvoy Boundless® Credit Card. She was initially excited...
Over the past few months, I've seen Capital One's advertisements on buses and in newspapers and on billboards, and they have really nailed it: Elevated,...
In nearly nine years of working for Frequent Miler, I've seen countless opportunities come and go. From amazing limited-time offers to deals that died...
Is a loyalty program primarily designed to incentivize loyalty or to recognize loyalty? Hilton's new Diamond Reserve tier had me pondering that question this...