Amex Airline Fee Reimbursements. What still works?

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American Express Platinum cards offer up to $200 per year in airline fee reimbursements.  These reimbursements can go a long way towards easing the sting of the high annual fees charged by personal Amex Platinum and Business Platinum cards and the Hilton Aspire offers up to $250 per year in airline fee reimbursements. Readers often wonder which types of charges will trigger these credits and/or which methods still work. This post has been updated to reflect 2022 data points. It’s worth noting that Alaska charges in general do not seem to be crediting automatically as of mid-2022. In many cases in this post, we have cleaned up by removing older data points and replacing with some newer ones. If something is listed as working, it very likely still works; we’ll be sure to change it as soon as we have verified negative datapoints. On that note, reader input is always appreciated. Share your data points in the comments.

Amex airline fee credits are offered by calendar year.  For example, Platinum cardholders can get up to $200 in fee credits for charges made up until December of this year, and $200 more for charges made next calendar year.

Step 1 is to make sure that you’ve selected a preferred airline, here: www.americanexpress.com/airlinecreditchoice.  You can change this selection once per year in January (if you don’t change it, your previous selection remains in place).

Step 2 is to make qualifying purchases with your airline of choice in order to get reimbursed.

What purchases count… officially?

Eligible incidental fees include:

  • Checked baggage fees (including overweight/oversize)
  • Itinerary change fees
  • Phone reservation fees
  • Pet flight fees
  • Seat assignment fees
  • In-flight amenity fees (beverages, food, pillows/blankets, headphones)
  • In-flight entertainment fees (excluding wireless internet because it’s not charged by the airline)
  • Airport lounge day passes & annual memberships

And, officially, the following purchases are not deemed to be incidental fees:

  • Airline tickets
  • Upgrades
  • Mileage points purchases
  • Mileage points transfer fees
  • Gift cards
  • Duty free purchases
  • Award tickets

What purchases count… unofficially?

Sometimes purchases of gift cards (update: As of July 2019, gift cards appear to be mostly dead with an occasional exception when the purchase does not code as a gift card), award fees, or even low-cost airfare are reimbursed even though they shouldn’t be.  In some cases there seem to be maximum dollar limits.  The things that work or don’t work vary by airline and over time.  Something that worked in the past won’t necessarily work today.

The following table shows the unofficial stuff that works or doesn’t work with each airline that can be chosen as your preferred airline:

Alaska

**Note** In 2022, there have been many reports of Alaska charges not being reimbursed automatically. It seems that many have had success getting charges for premium seat selection and things that ordinarily should be included (like lounge access, onboard purchases, etc) manually credited via the chat function. Historical Alaska data included below, but beware that you may need to chat and hope for a friendly agent. See more data in this Flyertalk thread.
What Works? Recent Reports
Award redeposit fee $125 (x 2 passengers) 6/19. Had to call as it did not post automatically (via Flyertalk)
Fare difference Price increase if $9 and $50. 12/20 (ykz1991)
Seat selection $65 PC seat selection (automatic) 12/20 (safari ari)
$45 & $49 seat upgrade 12/20 (Grant)
$149 PC seat selection (via chat). 12/20 (bbmatt)
$99 PC seat selection (via chat) 12/20 (EddyRoad)
Club Membership 7/19. Had to call to get it to post (Randy)
Split Airfare Purchase $149 ticket paid with $50 gift card and $99 charged to card (Camilla)
Airfare purchase $58.10 & $78.10 saver fares (note previous failure reports below; YMMV) 12/20 (Grant)
What Fails? Recent Reports
Airfare under $100
Via BK250:
8/3/19: $63.30, reimbursed 8/7
8/9/19: $54.30, not reimbursed
8/19/19: $63.30, not reimbursed
9/12/19: $68.80, not reimbursed
6/22/20: $49, not reimbursed (PeterSFO)
E-gift card Gift card purchases stopped working summer 2017
$50 10/28/17

$25 8/6/17
Split Airfare

$138 two tickets for $69 each on card + $25 Alasksa gift card not reimbursed 1/22 (Lrdx)

1/22 (Victor)

In-flight snacks 1/22 (Victor)
 

American

What Works? Recent Reports
Split airfare purchase $107.60 ticket purchased with $60 flight credit + $47.60 on Platinum card 7/22 (redtop43 on flyertalkbut see negative data point in “What fails” section below also
In-flight food & beverage $18 in drinks 8/22 (FallenPlat on flyertalk)
Seat selection Main Cabin Extra purchased online ($138). 8/22 (Nick)
Main Cabin Extra purchased at kiosk. 12/20 (durial)
First Class upgrade purchased at kiosk 12/20 (durial)
Admirals Club Day pass 12/20 (durial)
Food / bar tab 12/20 (durial)
Physical Gift card $50 or less 12/9/17: Note that we are doubtful this still works, but did not uncover a direct data point.
5 Star Service $325 3/21/17
Mileage Multiplier 7/4/19
Upgrade sticker $0 500 mile sticker 12/20 (Travelfitforaking)
$40 500 mile stickers. 12/20 (festriaqua)
$40.00 500 mile upgrade purchased online 7/26/19 (Will). Also reported by cliburn.
What Fails? Recent Reports
Split airfare $200 ticket using $140 trip credit and $60 on Platinum card 9/22 (lowkeyflyer on flyertalk)
E-gift card Gift card purchases stopped working for many around February / March 2019. It just depends on how AA codes the purchase (coded as a gift certificate will not trigger the credit) and we have not been able to determine a way to predict how it will code. We had some positive reports in February, but most data points from mid-February onward have been negative. 
$75 close-in fee
7/15/19 (Dan P)
Award taxes Reports here are inconsistent. Most fail, but there are some reports of fees being reimbursed (see this 5/22 report from merlin90 on flyertalk)
$5.60 did not credit 6/22 (Mark)
$64 did not credit 8/22 (Nick)
 

Delta

What Works? Recent Reports
Award fees under $200 Still working as of 2022 (Greg)
$124.70 8/22/22 (omxfl on flyertalk)
$167 12/20 (JDK)
$54.76 12/9/17
Lounge guest pass $39 May 2022 (Jeff)
Companion Ticket Taxes 8/9/20: $20.20 (Greg)
Mileage Booster $59 on 10/19 (Patrick)
Split Airfare Purchase $733 ticket split between $500 gift card + $233 on Platinum card 2/22 (Satellite)
$248.40 ticket using 5,000 miles for a $50 discount + $198.40 charged to Platinum card 12/28/22 (danfl44 at flyertlak)
$297.20 ticket split between $50 gift card and $247.20 on Platinum card triggered $200 incidental credit 8/3/22 (SoloDolo on flyertalk)
$357 ticket split between 15K miles ($150) and $207 charged to Business Platinum triggered $200 credit 8/3/22 (woodcmfr on flyertalk)
$91.84 charged to card combined with previous flight credit 11/28/21 (Anon)
$198 ticket split between $50 gift card + $148 on Platinum card (Bethany) 7/12/21
$162 ticket split between $50 gift card + $112 on Platinum card triggered remaining $52 of airline fee credit (Bethany) 7/12/21
$260 ticket split between $50 gift card + $210 on Aspire + $25 seat selection (Veteran Traveler) 12/20
$230 ticket split between $50 gift card + $180 on Platinum (Veteran Traveler) 12/20
$240 ticket split between miles + $190 on card. 12/20 (Dynastar)
5K miles + $98.10 using card. 11/20 (Kelly)
In-flight WiFi** Viasat charge triggered the credit 8/22 (fold on flyertalk), but reports are that GoGo Internet charges will not trigger credit
Airfare $120 1/20 (Mel)
Upgrade to Comfort Plus (YMMV) $200 Used the “change flight” function to switch to Comfort Plus 8/22 (hereitgoes)
$169 (Patrick) YMMV: Not automatic, reimbursed via chat 1/21
What Fails? Recent Reports
Gift cards over $50
Award fees over $200
eGift cards As per many reports at Flyertalk, this likely died around 6/22/19
Companion Ticket Taxes 7/7/19: $46
6/28/19: $28.60
Economy Plus Upgrade
7/12/19 (Arlington Traveler)
 

Frontier

What Works? Recent Reports
Discount Den membership 3/20 (Hsn)
Airfare $38.98 1/20 (pragmaticpoints)
$18.31 on 8/10/19 (Rex)
Split Airfare $108.17 combined with $59 Frontier credit 10/20/21 (Holly)
$119 paid as a mix of vouchers and money 6/20 (wed100105)
Seat selection $17 1/20 (pragmaticpoints)
Fee for kids free with vouchers Total under $30 (Usernamechuck)
 

Hawaiian

What Works? Recent Reports
 Airfare under $50 $39.10 x 4 1/31/22 (swdcflyer on flyertalk)
$29.83 10/17 (via Flyertalk). Used gift card to reduce airfare
Fare under $50 (Michael) 1/21
Extra comfort upgrade $99 x 2 12/31/21 (sullim4 on flyertalk)
$89 6/19 (benjinito)
$180 6/20 (Guest)
Food & beverage on board Success reported 10/18 (via Flyertalk)
Seat upgrade $10 (Michael) 1/21
Split payment for airfare w/ less than $50 charged to the card $29.80 & $44 11/18 (via Flyertalk)
What Fails? Recent Reports
Gift cards $50 7/19/17 (via Flyertalk)
Airfare over $50 $53 10/17 (via Flyertalk)
 

JetBlue

What Works? Recent Reports
Airfare under $150? $97 9/22 (Michael Spellman on flyertalk)
$116.60 & $83.40 4/22 (LAST EXIT on flyertalk)
$145.60 1/22 (Jason)
$140 11/20 (Bill)
$100 11/20 (christvs)
$108.10 11/20 (earthisdoomed)
Award taxes / fees $5.60-$85 7/19 (via Flyertalk)
$130 (1/19) (via Flyertalk)
Cancellation fees $75 7/19 (via Flyertalk)
Seat selection $5 11/20 (financialhippie)
Upgrade from Mint to Mint Studio $199 6/22 (fishccy on flyertalk)
Even More upgrade $35, $50 1/19 (via Flyertalk)
What Fails? Recent Reports
Airfare over $150 $151.10 9/20 (Earthgoeshard)
$250 1/11/17 (via Flyertalk)
Gift cards They don’t sell them
 

Spirit

 What works? Recent Reports
$9 Fare Club Membership $59.92 (1/20) (optimilez2016)
$69 11/18 (Joe)
Big Front Seat

Confirmed Big Front Seat package works 5/11/22. (Vincent)

$41 x2 1/20 (optimilez2016)

Partial Airfare $6 (Rest using airline credit) 12/20 (Joe Y)
What Fails? Recent Reports
Ticket purchase $52.80 1/20 (optimilez2016)
Bags bundled with ticket purchase 1/20 (and a couple previous DPs) (s.k.d)
 

Southwest

What Works? Recent Reports
Airfare under $100 $98 4/1/22 (Harsh B)
$94 (Scott) 1/21
$71.99 & $48.99 (KKM) 1/21
$49.98 12/20 (John)
$99 5/20 (Mark and Greg)
$54 1/20 (Chia) – I don’t recommend doing this
We had a negative report in November (Tab), but then had a positive report on a $68 fare in mid-December 2019 (Commander22) and three others under $100 (Dylan and Jeremy) as well as several in late November, so the negative report was likely an anomaly.
$59 7/19 (via Flyertalk)
$90 2/18
$62.50 8/18 (Two tix under same record locator for $62.50 each – Lia)
Airfare over $100 -$104.98 12/20 (Jed)
-100.50 ($200 rebated out of $201 in charges), so we now know that $100 isn’t the exact limit. 12/20/19 (David G)
Early bird check-in $20 1/22 (Chris)
$50 9/11/19 (Norm)
$20 5/20 (Greg)
Award Fees $97.76 1/22 (Dee)
$11.20 12/20 (Beth)
$70.34 11/20 (Greg)
$5.60 2/20 (Matthew)
A1-A15 boarding $40 12/19 (Sdin123)
Split payment for airfare w/ under $100 charged to card $96 (10/19) Used a gift card to pay part of the airfare ($42) and paid $96 remainder on Amex Gold. Got $96 credit. (Marshall Davis)
Jason reported success too.
In-flight beverage 11/19 (veeRobb)
Itinerary change $66.50 5/20 (Greg)
What Fails? Recent Reports
Airfare under $100
$68.99 and $78.98 (Tab). Note: We have had many other success reports, so this appears to have been an anomaly.
On-board Wi-Fi $8 charge posted, but was not credited (2/18)
$185 e-Gift card Charge posted 6/22/18, no reimbursement as of 7/9/18 (Katie)
All e-Gift cards Stopped working in June 2019 (via Flyertalk)
Split payment for airfare w/ $100 or more charged to card $155 (7/19) via Flyertalk
 

United

**Note that you may need to wait until the next business day after selecting United as your qualifying airline. Since TravelBank works as of 9/22, most of the other uses are less interesting.
What Works? Recent Reports
Standard stuff Economy Plus, United Club, Pet Fee, Same Day Flight Change (Note: A charge for United Club one-time passes on December 31st posted with a date of January 1st and missed using the annual credit – Nick)
Seat upgrade Made through kiosk 11/18 (Ambrosio)
Economy+ seat $132 12/23/21 (Elizabeth)
6/22/19 from Flyertalk and also $175 for transatlantic Economy+ seat in 2/19 (SKJL).$84 each (x 2) 2/20 (Matthew)
United TravelBank

5/15/22: TravelBank is working.

1/2/22: TravelBank isn’t currently working.

Working again! Multiple members of Frequent Miler Insiders have reported receiving credit for United Travel Bank purchases as of February 20th.

NOTE: It seems that United Travel Bank may no longer be working for charges as of 1/14/21.

In-flight WiFi $8 11/20 (atat)
What Fails? Recent Reports
Upgrade from economy to first class
$175 charge on 12/27/2018 may have been too large to look like a fee
Split payment with GC and airfare under $100 $50.19 partial ticket payment did not trigger credit 3/26/22 (Captain Greg)
MileagePlus X App Purchases
United Gift Registry This doesn’t really fail — it’s just no longer available
Award Fees This appears to have stopped working according to a DP from JB in San Diego from October 2019.
Gift Card
$99 Upgrade Fee 2016

Please report your results!

If you try any unofficial options, please let us know via the comments whether it worked. Tell us the date of purchase, what you purchased, the dollar amount, and whether or not you were reimbursed.  Please do not report purchases that are officially reimbursed unless you do not get the credit.

What to do if you’re not reimbursed?

First, double check that you picked the airline in question as your preferred airline.  If you did not, then Amex won’t reimburse you (but they have been known to make an exception if you call and say that you forgot to set your preferred airline).

If you do not get reimbursed for things that are officially allowed (checked bags, change fees, lounge fees, etc.), then contact Amex for help.  If you do not get reimbursed for things that are not officially allowed (gift cards, award fees, airfare, etc.) do not contact Amex.  You weren’t really supposed to get reimbursed for those anyway.

Other cards that offer fee reimbursements

Quite a few other cards offer airline fee reimbursements.  We’d like to setup pages like this for each of them.  For example, see: Chase Ritz-Carlton Visa airline fee credits: What works?

If you have experience earning or not earning airline fee credits with other cards, we’d like to hear that too!  Please comment below with your experience, but please make sure to include the card name and airline in your comment. Here are some that have been reported:

CNB Crystal Visa Infinite 7/30/17 $54.86 Delta award fee reimbursed 8/3/17 (Greg)
CNB Crystal Visa Infinite 6/1/18 $56.02 Southwest fee to change from anytime to Business Select (Justice Jen)
CNB Crystal Visa Infinite 2019-Feb-14 $50 AA eGC — reimbursed 2019-Feb-20 (Jeph36)
CNB Crystal Visa Infinite 2019-Feb-20 $200 AA eGC — reimbursed 2019-Feb-27 (Jeph36)
CNB Crystal Visa Infinite (P2) 2019-Mar-03 $250 AA eGC — reimbursed 2019-Mar-13 (Jeph36)
PenFed Pathfinder 2019-Mar-04 $100 AA eGC — reimbursed 2019-Jun-06 (Jeph36)

Previous Post Updates

Update 1/18/21: Reports indicate that United Travel Bank purchases are once again dead. Click to skip to the rest of the “Amex Airline Fee Reimbursements” post.

Update 12/15/20: Recent data points added for most airlines. As a general piece of advice, don’t panic if a few days pass and you aren’t yet reimbursed. If there are positive data points in the chart, there is a good chance that it still works. Sometimes reimbursement happens in 2 or 3 days, sometimes 2 or 3 weeks. Report your data points in the comments. Thanks!

Update 7/22/19: Added many data points. eGift cards no longer consistently work with any airline, though a number of other options remain or have since been found. Added a table of contents below for convenience so you can find your chosen airline. Please add your data points in the comments (but wait a few weeks to be sure your credit posts or doesn’t post before reporting it as alive/dead).

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[…] I should have thought it through a little more because it can be difficult to “cash out” the credits with Delta without doing a little sleight of hand when buying a ticket. There are several lists, including one from Frequent Miler, which shows what counts for reimbursement and what doesn’t. […]

Bikeguy

$185 reimbursed for taxes on Delta award ticket.

Alec

Worked: Airfare $78.98 *2 Southwest Oct 7, Got credit Oct 12.

Oliver

Worked: $105 Delta airfare paid with $10 e-credit and $95 on Platinum card. Credit took 1 week to post.

[…] there have been several reports of purchasing Southwest airfare at or below $100 triggering the credit (remember that the annual […]

Bcf

Alaska inflight food not reimbursed august 2022. Considering cancelling my Amex if the credit doesn’t work on things it should.

Nick

I’m an idiot, I bought the $100 United Travel Bank prior to enrolling.

Within 60 seconds I went in and selected United Airlines.

We’ll see if the transaction credits back the $100.

kayexalate

what happened? did it still trigger the credit?

Antonio

United Wi-Fi did not work for me on 3 international flights in June and July 2022

Antonio

Oops, I mean June and August 2022

Antonio

Wait, please delete my thread. I didn’t realize that I had already bought $200 in Travel Bank in January

Robert

Personal Platinum AMEX: Have AA as my preferred Airline. Purchased 2 Advantage Award Tickets to Aspen and the $ 11.20 fee for each ticket was reimbursed within 3 days. Didn’t expect it but I’ll take it.

Last edited 2 months ago by Robert
chris

AmEx Aspire and AmEx Platinum Consumer cards
JetBlue for both of them

2021 Late Fall Used for Seat Upgrades after I booked the flight $50 each flight, reimbursed a few days after the charge

2022 summer, booked $70 flights, reimbursed a few days after the charge

Corbett

I offer three results:

1) On September 6, I bought a one-way Business Class fare MCO-JFK-FRA on Singapore Air under the carrier’s ticketing agreement with jetBlue. The Singapore Air Business Class fare is flagged as Mint on jetBlue but the MCO-JFK route in question operates on an E190. I knew this in advance and hoped in vain that it would include Even More Space. In turn, I relished the opportunity to purchase Even More Space for $39. AmEx Business Platinum with jetBlue chosen credited this automatically and without issue.

2) On July 31, I upgraded one segment of my Delta BGR-LGA-MCO Comfort+ itinerary to First Class for $84.93. My other AmEx Business Platinum, which has Delta as the carrier, did not refund this. Based on your report, this should not surprise me but, given that the upgrade was under $100.00, I had high hopes. Dashed!

3) For those who still carry the Chase Ritz Carlton Visa Ultimate, the $300 incidental airline reimbursement is quite flexible. jetBlue Even More Space Seat purchases qualify as seat assignment fees. Checked baggage fees are easy, too. I had an Even More Space upgrade from Blue Basic, which was $65 rather than the typical $39. I submitted it as baggage fee and met with success. My favorite, though, was a United reward ticket Business Class FRA-IAD-MCO for 107,000 miles with a whisker over $100 in taxes. I submitted it as a seat assignment fee and it was reimbursed without argument. Score! Combine that with my annual free night certificate and this card easily pays for itself. It only will be taken from my cold, dead hand!

Pat

Post like this make you guys #1. bookmarked and saved

Big Ern Mckracken PBA

A keeper post for January 1

Summit Hotwani

For Hilton honors Aspire card, I chose Alaska airlines.
The following was reimbursed:

Split fare
1) Booked a domestic flight for $150
Used $49 wallet credits + $101 on Aspire card
Date of transaction: 08/06/22
Date of Reimbursement: 09/04/22

2) Booked a domestic flight for $250
Used $101 wallet credits + $149 on Aspire card
Date of transaction: 08/09/22
Date of Reimbursement: 09/06/22

John

AA (Aug 2022) Amex Plat
Unaccompanied Minor Fee – reimbursed
Award taxes on associated ticket – reimbursed

Dugroz Reports

Data Point: Southwest, flight costing $90.09 triggered credit 3 days later.

SamBam

Flyer talk is place to go for complete details!!! I love FM but Flyer Talk has lots of data.

Kevin

United travel bank $100 purchased sept. 3rd credited back sept. 6th :):) thanks for all you do frequent miler team!

Pam

THIS!! I was hoping to find something more recent about travel bank other than the may info in article! TY

kayexalate

How long after you chose United as your specific airlines did you purchase the travel bank? I just chose United and not sure if I have to wait few days before buying TB credits with united?

Kevin

I did it same day

JOSELIO

Did you get it reimbursed?

Kayexalate

Yes about 7-10 days later it showed up

Joselio

Did you do the $200 or $100 x2?

Joselio

Nevermind, I just saw that it only allows to do $50, $100 or $250. Thank you for helping!

Tony

The article mentioned :

Airport lounge day passes & annual memberships

what airlines sell these ? and do you need to fly that airline to use the lounge pass ?

JohnB

Generally you have to be flying that airline or a partner. Delta and United both sell day passes at $59.

Satforlegroom

New Viasat wifi on delta planes does trigger credit. I flew on a 737-900 and paid $5. Since Delta is the merchant in the transaction I received a credit a few days later.

Captain Greg

United. Spent $50.19 for a partial payment on a ticket on 3/26/22. Did not trigger credit.

Captain Greg

Whoops, looks like I already reported this below!

Vincent

Spirit airlines
Purchase ticket only on 5/10
Within the 24 hours , log into your spirit airline flight , and a option should appear for a bundle package offer for baggage/flight flex .

Purchase packaged with big seat option on 5/11

Triggered Amex auto credit 5/21

Mark

On American Airlines purchases (5/10):
$5.60 Award Fee did not credit
$58 seat selection Main Cabin Extra did

A B

My $5.60 on AA is fairly reliable, although sometimes it takes weeks to credit.

Steph

Bought $50 Delta Gift Card to use towards flight. Cost was $128.60 which was fully reimbursed 1 week later on 5.20.22

Now I’m trying to purchase another Delta ticket for $99.60 to use the remaining balance on my Amex Platinum card. Hopefully it will also be reimbursed.

Paul Davis

I wish you had some more current data points on what works with AA. Specifically I’m curious about the mileage multiplier

Fathiss

I’ve done 2 mileage multipliers on AA this year. Both triggered the refund. Both in excess of $100 (two different cards).

Harry

Buying miles does not on AA w/biz platinum. About a month ago.

NCTipper

I just had a $40 AA 500 mile upgrade purchase get reimbursed, three days after purchase.

Jeff

Delta Lounge Guest pass works
$39

Delta Comfort + upgrades did not work
$58.05

Harsh B.

4/1/2022 – Purchased a $98 flight
4/5/2022 – Received $98 credit from Amex

Steph

Who with?

Harsh B.

Ahh! Forgot to include that crucial detail.
With Southwest.

Captain Greg

Paid partial ticket on United ($50.19). Did not credit.

Trey

Feb 18, 2022: Southwest ticket of $105.95 fully credited on Amex Platinum

Sun

Has anyone had luck with AA flights under $50?

satellite

Data point: $733 Delta ticket paid using a $500 gift card and $233 charged to Platinum Business. Airline credit shows as fully used.

[…] airline tickets are officially not recognized, there are reports which indicate Southwest, Delta and JetBlue flights under $99 will be reimbursed. However, this is […]

Bought jet blue ($250) and United ($85)
Both did not work.

Charles

data point: $302.20 airfare purchase 1/15/22 split 2 x $50 delta gift cards and $200.20 Amex Morgan Stanley Plat. Fee credit $200 1/17/22. Also note – I used this purchase to create an E-credit then used that e-credit in combination with delta business platinum companion certificate to purchase 2 tix. This is not possible to do online. However with politeness and patience, it can be done over the phone. Took approx 2 hours on and off hold with the agent though.

TravelFitForAKing

Does anyone know if the AMEX credit works when buying up on AA status. I received an offer to buy up for $495 and it would be awesome if I can apply my $200 airline credit towards that.

Daniel

Did you try this? Thinking of switching my choice to AA for next year for the scenario.

Rich

United Travelbank appears to be working for someone again, colleague did it on 1/11/22

Chris

Had similar success getting reimbursed for 2x one-way Southwest tickets, both under $100. Also reimbursed for the early-bird check-in of $20.

Chris

Jan 11 and 13

Travelduke

Alaska award tickets booked on 12/29. Fees and charges total 184 over 4 separate transactions. Automatic refund not issued. Chatted with a rep. They have issued a manual refund. Will report back when the credit is confirmed

mike

Thanks for the info. What did you request the rep to do? Did you just ask for them to code the flight as an incidental fee?

Travelduke

Yeah I told them the charge was for a change fee. Agent was quite nice. Took care of it right away

A J

Booked two one way flights on Southwest:
1) $67 on AmEx Hilton on 1/5/22, fully credited on 1/9/22
2) $113.98 on AmEx Plat on 1/5/22, NOT credited

Joseph Giorgianni

I booked two one way flights on Southwest for $88.98 and $97.98 on our Amex Platinum card on January 2, 2022. They were credited in full on January 5, 2022.

Joann

I booked on Jan 3rd for $97.98 has not been credited

Joann

thanks! Not a huge deal either way. Will keep you posted!

Joann

all of them got reimbursed over the weekend!

Jason

New Year, New Data Point: Purchasing (1/1/22) a jetBlue ticket for $145.60 looks like it’ll be reimbursed. I don’t have the credit yet, but my Aspire’s airline fee tracker on the Benefits page of AmEx website shows that I’ve used $145.60 of $250. I’m guessing this means AmEx’s unofficial airfare reimbursement limit with jetBlue is anything under $150.

Jason

Confirmed: the credit posted

Dee

Southwest Award taxes and fees
Hilton Aspire
Booked 1/1/22. Reimbursement posted 1/4/22
$97.76 x 2 Montego Bay, Jamaica to continental U.S.
$49.60 Continental U.S. to Montego Bay, Jamaica

DaveS

To be honest I don’t see the $200 fee credit as being worth much at all without the Travel Bank. I have the MileagePlus Explorer card so any fees I personally would ever be likely to pay that are covered by the $200 credit are going to be covered anyway. It is of course in their interest to market something as worth $200, but avoid paying it out by limiting it to stuff a lot of people don’t want or need. I did get a $400 statement credit offer for $3,000 spend as a retention offer without any fuss the other day, so it effectively reduces the annual fee to something manageable. Without that, I would have canceled.

TravelMike

United Travel Bank is no longer available as of just now …

Lrdx

Alaska split charge doesn’t seem to work any more: Bought tickets for 2 for $163 (with the recent STARBUCKS promo code), using $25 gift card + rest on Hilton Aspire (appeared as 2x $69 charges on card). The credit indicator didn’t move for a week.

victorg009

I did few Alaska charges on Aspire card for inflight snacks and seat selection, and none posted automatically. Had to chat with agent and they reimbursed these fee. Also a split charge giftcard+Aspire, and chat agent reimbursed split charge.
It looks like split Alaska charges dont work automatically at least for Aspire card.

Elizabeth

United Economy Plus seat selection – $132 purchased 12/20, credit posted 12/23

Charles

United travel bank – $50 posted 12/9/21, remibursed 12/12/21 Amex Morgan Platinum

Austin

Just made a purchase for $40 on Southwest for a gift card, hoping this will trigger as a flight upgrade. I will update if credit reflects!

Anon

11/28/21 –purchased Delta flight for 91.84 (used a flight credit from a previously canceled trip; this is the fare difference). Was reimbursed two days later.

Michael Alvarez-Finlay

[deleted comment]

Last edited 11 months ago by Michael Alvarez-Finlay
Samuel

11/18/21 purchased Southwest flight for $103.98 on Amex Gold. $100 credit showed up 4 days later.

Anon

11/2021 Southwest airfare just under $90

Dugroz Reports

Data point on Southwest: Regular airfare for $48.95 ticket worked (vanilla Platinum)

TCCQuest

10/25/21 United Travel Bank $100, on Platinum, reimbursed 2 days later.

Holly

10/20/21 Purchased a $167 Frontier flight with Biz Platinum Card and a $59 Frontier Credit . Reimbursed $108.17.

DentalCredit

just bought $108 JetBlue ticket with AMEX GOLD.

this is the last year the AMEX GOLD has a airline credit. Will post when/if credit is triggered.

DentalCredit

Charge posted today WITH flight information. No Credit reimbursement from AMEX….yet

DentalCredit

just got reimbursed today. Canceled flight and banked the funds in my TravelBank account!

Kim L

Just to add another data point.
I have $150 remaining credit to use up for 2021 on my AMEX Platinum. I booked two tickets LGA to DEN on Delta totaling $553.60 on 9/21/2021. I paid with four $100 e-gift cards and the remaining $153.60 on the card. I received the $150 airline fee reimbursement credit on 9/24.

Jeff

On 8-29-21 booked two tickets to JFK from CVG Comfort Plus total cost $336.80, used three $50 e gift cards. Used my AMEX Plat and got $18.40 fee reimbursed but not the $168.40 difference. Same day booked two tickets from LGA to CVG Comfort Plus total cost $366.80. Used three $50 e gift cards. Used my Amex Aspire and got $33.40 fee reimbursed, but not the $183.40 difference. I intentionally kept the difference of the fare and the e gift cards under $200 and $250 for the Aspire. No dice. Don’t get me wrong. To get $51.80 back on a total round trip cost of $703.60 is welcome, but not stupendous.

PODO

Disclaimer: This worked with Delta, not sure about other airlines.

Just successfully used both my remaining $139 of the $200 credit for the Platinum and $250 credit for the Hilton Honors Aspire through Delta. I successfully used the first $61 of the $200 Platinum credit testing this process on an actual flight I was taking earlier in the month. What I did for the rest of the credits was found a super cheap route (I used ATL to MIA one way and a month out) and booked and paid normally. To make the deal even better, Amex currently has an offer to add to select cards in which if you spend $200 or more total before the end of the promotion directly through Delta, you get $75 back. I added that to my Blue Cash Preferred card. Right now through the end of the year Delta allows free changes for Basic fares as well as their other fares so I booked Basic. That flight was $39.40 and so I booked 4 of those flights and then found the same route that was $45.40 for Basic and booked that for a total of 5 flights which cost $203 and triggered the $75 cash back on the Blue Cash card. Got that refund the next day. I then modified all 5 of those flights to routes that were more expensive and used both my Platinum and Aspire to pay for the difference in fare. I kept all the differences under $100, although that probably doesn’t matter but for me I had $389 of credits to divide between 5 flights. The beauty is that you can either change it to a route and date you actually want to fly or do it like I did and find a route that has a difference in fare you are targeting. I was planning on just cancelling to get the ecredit after so I just did the latter. I targeted tickets that were $60-90 more expensive than the original ticket utilizing either Main or Comfort+ tickets to hit my target price increase. For my last ticket I tried looking for a fare increase that was exactly what I had left on my Aspire credit but after 10 min decided it wasn’t worth the effort and booked one that was $2 over. I then waited and about 2 days later the credits hit for both cards without issue. I then cancelled those 5 flights and got ecredits that auto-added to my Delta wallet which I’ll use when I actually want to fly (just need to use before the end of 2022). Looks like you can use up to 5 ecredits now on a single purchase when booking with Delta! So including the flight I was actually taking that I used as a test, I spent around $180 total after the $75 Blue Cash refund and have about $650 in ecredits to use. Of note, you can do this by only purchasing one ticket and just keep changing the flight to something more expensive until you’ve spent all your credits (or, even better, after you get to $200-300 cost for a flight, change it to a flight under $100 and you’ll get an ecredit for the difference then keep rinsing and repeating as need) and then cancel the final flight after credits all redeemed. So you could potentially redeem all $450 in credits between the two cards only spending $39.40 on the Basic fare. I only did the multiple tickets to claim the $75 refund and keep the ticket differences below $100 on each one. This also looks like it will work for future years (just maybe not Basic fares) as it looks like Delta has gotten rid of change fees at least for now. We shall see!

Patrick Donahue

Delta Air Lines – seat assignment change from Coach to Comfort Plus (JFK-LAX and LAX-JFK) on 7/11/21 and 7/18/21 for $149.43 each way. Waited two weeks and used chat to request status of fee credit on personal AMEX Platinum. Advised AMEX agent that it was a seat assignment change in Coach for more legroom/closer to the front – do not say it was an “upgrade” to Comfort Plus. Credit received three days later for $200.
Ticket was booked on delta.com using mileage for the “Coach” booking and then paid the additional fee to move up into Comfort Plus.

niki

Curious how you had $369 worth of fees refunded in 1 calendar year ($169 from your Jan flight). Do you have multiple Amex cards? Hoping to try this for my flight next week! Wish me luck!

Bethany

07/12/2021: bought 2 tickets on delta.com:

  • $198 => $148 Amex Plat + $50 GC
  • $162 => $112 Amex Plat + $50 GC

07/13/2021: transactions posted
07/14/2021: AMEX Airline Fee Reimbursement for $148 & $52 = $200 total

Matt

Nice! So did you first apply the gift card and then use your platinum for the remaining balance?

okidoki35

6/27/21: $48.98 x2 southwest
6/29/21: $48.98 x2 reimbursement (amex plat)

7/8/21: $98.98 southwest
7/10/21: $98.98 reimbursement (amex plat)

Danny

I purchased two one-way refundable tickets on Southwest for $96.98 each on July 9, 2021 and received both Amex credits on my account the next day.

Last edited 1 year ago by Danny
Dee

06/30/2021 Southwest award taxes and fees $49.60 and $96.99
Used my upgraded Aspire card

Lindsey

Just wanted to drop a DP – used Amex gold to purchase a $75 southwest flight on 6/4/21, then changed the flight and paid $16 fare difference on the same day.

Both ($75 and $16) flight charges were credited using the $100 Amex gold credit 5 days later.

Last edited 1 year ago by Lindsey
Cat

05/25/2021 I did not get reimbursed. I purchased $55 Delta GC to buy a $304 airplane ticket ($249 difference). It was not credited in my Amex as “Additional Collection.”

V B

Guys United Travel Bank works again but how about AMEX clawing back these fees(!?) anybody any idea of chances for it? they have two years of time to do it!

J. Mayer

4/28/21 purchased 2 $94 tickets on Southwest using an Aspire card. As of 5/3 no statement credit.

J. Mayer

Nevermind just posted. Hooray!

Brian

Nick,

Thanks very much for this post.

I wanted to share that for Southwest the following still works as of 3/21/21:

  • Airfare under $100
  • Split payment for airfare w/ under $100 charged to card

Here are my data points, using an AMEX Hilton Honors Aspire card:

  • 3/14: purchased a $86.98 Wanna Get Away fare
  • 3/17: received $86.98 reimbursement
  • 3/18: upgraded same flight to an $85 more expensive Anytime fare
  • 3/20: received $85 reimbursement
  • 3/21: changed flight to a $79.50 more expensive Business Select fare
  • 3/23: received reimbursement for $78.02—the remaining reimbursable amount of the $250 credit
LaurainA2

Southwest reimbursement for $107.98 on 3/20/21. (The price went up $10 after I bought a gift card to bring the fare under $100).

[…] airline tickets are officially not recognized, there are reports which indicate Southwest, Delta and JetBlue flights under $99 will be reimbursed. However, this is […]

Mike

$250 UAL travel bank Hilton Aspire in one transaction 3/5/21. Credited 3 days later.

Manish Jain

United Travel Bank still works as of March 3, 2021.

Ben

Hi Nick,
It seems that the Delta ticket split method is no longer working!
In the past, every ticket purchased partly with Gift Card or eCredit was marked as ADDITIONAL COLLECTION and trigger the refund. Not this year!
Probably it is my fault and I should be more discrete.

Success
A ticket purchase with CC payment of $117 on the gold card trigger, although the transaction details have it tagged as ADDITIONAL COLLECTION but with Passenger and Ticket details.

Failure
A larger purchase of slightly above $200 on platinum and slightly above $250 for Aspire did not trigger any credit. When I chat with the CS, they point out that it is a ticket (which you can see in the purchase details).

Ben

More DP regarding ticket split.
An additional collection of $132 and $97 did trigger the refund. However, two cases of $250 did not.
Another small concerned DP. I was cascading my ticket (buy the first ticket with small GC, 2nd with eCrdit from the 1st, then using eCredit of the 2nd for the 3rd… In the past every cancelation I got one-year expiration. Recently the eCredit will not rest its expiry date.

Jeff

2/23/21: $98 Southwest ticket
2/25/21: reimbursed

ssss

Citi’s Expedia credit card with the $95 fee also has a $100 travel credit.

VIS

I did United Bank, it does have expiration date, last year, had $65 left on my Aspire, got $100 certificate. No problem. Can one do all $250 or 2 separate transactions of $125 each. They do have $100 minimum.

Aaron

Is it safe to (1) use the full $200 airline credit on an AmEx biz plat on January 1st, (2) wait for the airline incidental credit to post later in January and then (3) change your airline selection before January 31st?

Essentially if you have the AmEx biz plat card can you use your airline incidental credit for airline #1 at the beginning of the year then change your airline selection to airline #2 and use the 35% point rebate on airfare booked with points with that airline?

.ichael

1/15/21 Hawaiin Airlines: Main cabin seat under $50, seat upgrade @ $10 ea.

KKM

1/20/2021: Purchased Southwest one way ticket for $71.99, used $10 in Southwest travel funds (originally $81.99)
1/20/2021: Purchased Southwest one way ticket for $48.99
1/22/2021: Both charges were fully reimbursed via AMEX Platinum Airline Fee Credits

Patrick Donahue

Data Point
Delta Air Lines – seat assignment change from Coach to Comfort Plus (JFK-LAX) on Jan 2,2021 for $169. Waited two weeks and used chat to request status of fee credit on personal AMEX Platinum. Advised AMEX agent that it was a seat assignment change in Coach for more legroom/closer to the front – do not say it was an “upgrade” to Comfort Plus. Credit received three days later for $169.

Person

What did the credit show up as in your statement + how did you purchase the comfort plus? (mobile app/web/in-person?)

Patrick Donahue

AMEX Airline fee reimbursement
Purchased on line at delta.com via web

Scott Sikes

I did 2 separate $94 tickets on Southwest (1 on Personal Platinum, 1 on Hilton Honors Aspire) on 1/16. Got reimbursed for them on 1/18.

John

Just a heads up:
Doctor of Credit is reporting that United TravelBank no longer works for this!

Vince

Mixed results with Southwest airfare: purchased $49.98 x 2 on 11/22, and $49.98 x 2 on 11/27. So far have seen reimbursement for $49.98 x 2 on 11/29; have not seen reimbursement yet for the other 2. I suspect the others are not going to work, and now am wary of trying Southwest at all for 2021.

Thoughts?

Veteran Traveller

Delta Gift Card/Rest of balance on Card still works as of 12/31/2020 on Aspire and personal Platinum.

12/28/2020 I bought a Delta plane ticket on my Aspire for $260, used a $50 gift card, so I paid $210 on my Aspire. I also picked my seat for another $25. On 12/31/2020, I was reimbursed $210 and $25.

12/28/2020 I bought another Delta plane ticket on my personal Platinum card for $230, used a $50 gift card, so I paid $180 on my Platinum. On 12/31/2020, I was reimbursed $180.

1/5/2021 I checked my balance for the airline fee credit on both cards and they are refilled again, as usual per calendar year, $250 and $200 respectively. I have a feeling this well might dry up soon so I plan to buy 2 future Delta plane tickets for future travels and cancel/change dates if necessary.

JayP

Because I’m a procrastinator I didn’t use my Amex Plat Saks Credit until today (12/31) and my Airline purchases until 3 days ago. Assuming everything gets reimbursed I think I read it would count for the fee credit for the year it was purchased (2020) rather than the year it will be reimbursed (2021), but I can’t remember for sure. Anybody know? Thanks

JayP

Thanks, it’s already established but my two $100 United TB credits posted on Amex Plat (12/29 purchase,12/31 reimbursement date but didn’t show online until 1/1). Also Saks charged immediately (12/31), shipped next day, but I’m thinking it should work to count for the July-Dec credit since it’s posting as a 12/31 charge, although it does still show as pending.

Veteran Traveller

From my experience, Saks Amex Plat credit is recognized the day it is POSTED. This happened to me last year where I bought something on the 30 of June and it POSTED on my statement 1 July so it counted as the July-Dec credit, thus losing out on the Jan-Jun credit. I tried calling/messaging Amex but they said they can’t do anything as it POSTED in July.

JayP

Yep, even though my purchase showed as pending on the date of purchase it wasn’t finalized until the next day and now shows 1/1, Amex says it applies to the Jan-June period. Oh well, $50 of Saks items doesn’t go very far anyways

EddyRoad

Alaska – Premium Class seat upgrade $99 on Gold card worked 12/20 (via chat).
United Travel Bank $50 load (x4) on Platinum card worked 12/20.

Quinn

UA 2X 100 PLAT
100 GOLD
STILL WORKS PAID 26 DEC 20 CREDIT 29 DEC 20

Ron

Southwest Airlines $48.98 ticket purchase on Dec 22 2020, reimbursed on Dec 24 2020

Ron

Above purchase on Amex Gold

Nits

Did the 100 bucks on United travel bank with Amex good. Still waiting for the credit. The transaction posted yesterday, so fingers crossed

jed

12/19: Soutwest Flight $104.98 (Plat)
12/21: $104.98 reimbursed
12/22: return leg booked $104.98 (Plat)
will update when reimbursed (expecting $95.02)

booked a flight I might consider taking anyways so even if it didn’t work I wouldn’t be upset, but it looks like under $105 might be ok.

Who wants to try $110?

Jed

12/24: $95.02 reimbursement as expected

[…] Amex airline incidental credits, like those that come with the various flavors of Platinum cards or with the Hilton Aspire or Amex Gold card, are offered by the calendar year. These credits post based on the date that the charge is made on your card; even if you make a charge on 12/31 and the charge doesn’t post to your statement until a few days into 2021, it’ll count against your 2020 cap as long as the charge date shows December 31st or sooner — though beware that last year I made a couple of United club pass purchases late on 12/31 that posted immediately to my United account but the charges ended up dated 1/1. Don’t leave it until the very last minute. Also make sure you know which airline you’ve chosen (or you might be able to get a chat rep to change your chosen airline, but YMMV). See: Amex airline fee reimbursements. What still works? […]

J Davis

Data point:

Card: AMEX Gold
Airline credit: Delta
Purchased $176.60 flight on 12/17; $50 gc, $50 gc, remaining balance of $76.60 charged to AMEX Gold
AMEX credit posted: 12/19

Aziz

12/16/2020: 2x $100 UA TravelBank
12/18/2020: 2x $100 Reimbursement (Platinum)

[…] cash reservations in order to convert them. Rather, this is particularly good news for those with airline fee credits to use as sometimes cheap Southwest tickets (or some add-on fees) trigger incidental credits. Being able […]

Austin

12/16/20: $38.90 Southwest airfare
12/18/20: $38.90 reimbursement (Plat)

A G

Southwest one way flights 103.98 x 2 on 12/14 – reimbursed total 200 on 12/17

Joe Y

12/14: Paid for a $99.29 Spirit Airlines ticket (base fare plus bags and seats all paid together) with $93.29 from existing Spirit credit for a previously canceled flight and put the last $6 on my American Express Gold card hoping to use the last of my annual $100 fee reimbursement.

12/17: American Express credited me $6 for the purchase.

Adam Guillette

Southwest $83.98 airfare, purchased on 12/13, reimbursed three days later.

Kevin Ryan

Bought travel bank funds, 100 for Gold, 200 for Platinum last week. Both worked and showed in my account within two days. Had to change from Alaska to United on my gold and they did it minutes.

Larry

Can you use UA Travel Bank funds to purchase United Club day passes?

Troy

I’m also wondering if you can pay award fees with this…anyone have experience? Terms on the site were worthless, even on the purchase page, even after purchasing.

Joseph Giorgianni

Southwest 12/08/20 two one way tickets $87.98 each and two one way tickets for wife on Companion Pass $5.60 each. Reimbursed 12/09/20. The trip will be in April and I will have to cancel it. Will Southwest give me a credit? Will Amex claw back the reimbursement? Thanks.

loungeabuser

United travel bank on Aspire for $250 failed on 12/2. It’s coded as a ticket with a ticket number on my amex bill

loungeabuser

BTW I’m blaming Nick.

loungeabuser

Oh. wait….it did work………wow. I owe you guys and Nick is my favorite guy in the World. Let me clarify, that would be “favorite” in a friendly way.

Travelfitforaking

12/9/20 – Purchased $40 American Airlines 500 Upgrade
12/15/20 – 500 Upgrade credited to my account.

Last edited 1 year ago by Travelfitforaking
TJ5

12/5/20 – 2 southwest tickets for $44.98 each, reimbursed 12/8
12/10/20 – 1 southwest ticket for $109.96 (canceled 10 minutes after booking and assumed it wouldn’t work being over $100, but it did work), reimbursed 12/14
Amex Platinum

Joe

So you canceled it right away and you were still reimbursed? How did that work? Wouldnt you be refunded by southwest?

TJ5

Refunded by southwest and also received the airline credit.

12/10 Southwest 109.96
12/10 Southwest -109.96
12/14 Amex Airline Fee Reimbursement -109.96

Jed

isn’t that exactly what was getting clawed back before. I thought the safer bet going forward at this point was getting funds back as airline credit so they didn’t get refunded to the card.
I think AMEX was getting upset about the charges getting reversed and them paying out the credit.

Grant

AMEX Hilton Aspire with Alaska Airlines DPs:

12/2/20 – $45.00 (seat upgrade) + $58.10 (saver airfare)
12/5/20 – AMEX AIRLINE FEE REIMBURSEMENT: $45.00 + $58.10

12/6/20 – $49.00 (seat upgrade) + $78.10 (saver airfare)
12/9/20 – AMEX AIRLINE FEE REIMBURSEMENT: $49.00 + $78.10

PeterSFO

I tried with Alaska (Low fare + seat upgrade ) with my Amex plat and got no credit for any of it. Might try again since it seems you had some good luck.

Grant

Hmm, I’m not sure why it didn’t work for you. How much was your ticket and seat upgrade?

PeterSFO

I had a $49 + $15 seat upgrade and a $79 + $15 seat upgrade that didn’t get reimbursed. I upgraded the seats later on a separate transaction as I’ve had those reimbursed in the past.

I just booked a new one for $49 + $40 seat upgrade, might try on player 2’s card as well just to see if the issue is my card. Would probably add the Aspire if I knew I had a way to use up the airline credit.

Grant

Hmm, everything looks right, so I’m not sure why you are having trouble getting reimbursed.

LarryInNYC

On Southwest, 12/20, I received credits on four separate tickets under $100: 3 on an Amex Platinum and one on Amex Gold.

Mike

12/20 is in the future. Are you referring to 2019?

LarryInNYC

12/20 = December, 2020.

SgFm

UA Travel bank:

Gold x2 $100
Aspire x1 $250

All three reimbursed with 2-3 days.

ricetta

12/7 $100 UA Travel Bank on AmEx Biz Plat – no reimbursement yet. I have another $100 on this card plus the full $200 on another yet to use.

Ricetta

Tried a second time, and success! So DP would be don’t set your airlines and immediately add funds.

Beth

12/12/20-Southwest, two tickets for $59.98
12/15/20 full reimbursement Amex Plat
12/12/20-Southwest two award tickets with $11.20 fees
12/15/20 full reimbursement Amex Plat

JDK

Delta airline reimbursement for $167 taxes and fees for a points redemption.

atat

United Airlines in-flight wifi purchase worked on AMEX Gold. Paid on Nov 28, 2020; credit posted on Nov 30, 2020.

Dale

12/9/20 48.98 southwest ticket; reimbursed 12/12

mojo

12/09/20: $250 UA Travel Bank
12/14/20: $200 reimbursement (Personal Plat)*
12/09/20: $100 UA Travel Bank
12/14/20: $100 reimbursement (Personal Gold)

*Was able to change my Amex selected airline, via online chat on 12/09/20, from AA to UA – just prior to making the applicable UA Travel Bank purchase.

mojo

Oh, and received:

3x MR’s on the $100 Gold purchase
5x Mr’s on the $250 Plat purchase

(total: 1550 MR’s) 🙂

Last edited 1 year ago by mojo
William F

I forgot to change my airline selection until 10 minutes after the purchase. Hopefully the credit still posts. I’ll update

Last edited 1 year ago by William F
William F

I was refunded!
(2) $100 purchases on amex platinum for united travel bank on my card and my wife’s

TRAVEL BANK IS CLOSED NOW

Last edited 1 year ago by William F
Chennaivaasi

I did on 12/07 and still awaiting credit 🙁 $100 Plat as well Gold

YAK

Nick, can you clarify what you and others mean by “UA travel bank”? How do you make a “travel bank” purchase with UA? Thanks.

mojo

Google: United Travel Bank 🙂

TheLordSmurf

I did $100 UA travelbank on Amex Gold and $250 on Aspire on Dec 9. Gold reimbursed in 2-3 days, Aspire not yet… any ideas on what to do? I’m trying to hold back from contacting Amex…

Fredy Gutierrez

I called Amex 3-4 days after purchase and told them unused it on United club access instead of the travel bank and they refunded it