Amex shuts down “old” Blue Cash accounts


Flyertalk has been lighting up with reports from those who have had their “old” Blue Cash credit card accounts suddenly closed.  Some discovered the closure when logging into their accounts.  Others received emails like the one posted by silver6054:

Log in to Manage Your Account Online

We are contacting you to be sure you do not have any surprises when you try to use your card. We wanted to let you know we have had to make the decision to close your account listed above.

Please tell any Additional Card Members on this account of this change so they do not have an unexpected inconvenience when attempting to use the Card.
You should also destroy the card(s) and any convenience checks you may have for the account(s).
If you have any recurring charges on these accounts such as cell phone charges, please contact that company immediately to ensure your other bills do not go unpaid.
You will also receive this information by letter, but we wanted to be sure you were aware of this change as soon as possible.


American Express Account Services

To be clear, there are multiple versions of Blue Cash cards. The one affected here is the “old” one that offers 5% cash back for gas, drugs, and groceries after $6500 in annual spend.  I wrote about the card quite a while ago, here: Playing 5X everywhere Whack a Mole.

So far, my account is still open.  It is unclear whether Amex is shutting down accounts due to “perk abuse” or whether they are simply retiring the card for good.


Hat tip: Will Run for Miles

Want to learn more about miles and points? Subscribe to email updates or check out our podcast on your favorite podcast platform.
Notify of

This site uses Akismet to reduce spam. Learn how your comment data is processed.

oldest most voted
Inline Feedbacks
View all comments