Chase Now Allows You To Dispute Business Transactions Online

1

Chase has made a great improvement for business cardholders as they now allow you to dispute transactions online rather than having to call.

Chase Business Dispute Transactions Online

Disputing transactions online has been a feature available on personal cards for some time, so it was frustrating that this was previously unavailable on business cards. I had a transaction on my Ink Plus card last year that I wanted to dispute but discovered that I’d need to call to do that. I think I ended up forgetting to dispute it in the end; it wasn’t a huge loss as it was only a small transaction, but it was still annoying not having the ability to do that online seeing as Chase clearly had the functionality.

Disputing a transaction online for a Chase business card is straightforward. Simply find the transaction you need to dispute, click the arrow next to the amount and select ‘Dispute transaction’. You’ll need to answer a few questions about the transaction, but then you can leave it in Chase’s hands without needing to make a phone call.

How To Dispute Chase Business Card Transactions Online

Want to learn more about miles and points? Subscribe to email updates or check out our podcast on your favorite podcast platform.
Subscribe
Notify of
guest

This site uses Akismet to reduce spam. Learn how your comment data is processed.

1 Comment
newest
oldest most voted
Inline Feedbacks
View all comments
LaurainA2

We had 2 two hour waits to get a $700 charge erased last month, and asked the phone rep why they weren’t doing this. Her answer was an exasperated “I wish they would!” Since I now have $400 play tickets that need a refund, I’m glad that this has been improved.