Hyatt Regency Seattle: Bottom Line Review

The Hyatt Regency Seattle Downtown is the newest Hyatt property in Seattle. The 45-story property cost almost half a billion dollars to build, and opened in December 2018 to modest fanfare. Unfortunately, it was just getting on its feet when the pandemic started, so had a bit of a rough go for its first few years.

Since I live in the area, I don’t get a chance to patronize many Seattle properties, but a late-night concert and plans the day afterwards gave us a reason to spend the night downtown. The Hyatt Regency is the only one of the “true” downtown properties that you can use a Category 1-4 Certificate for, so we wanted to check it out. It was surprisingly uneven.

Hyatt Regency Seattle Bottom Line Review

The Hyatt Regency Seattle has a lot to recommend it. It’s a new (and quite attractive) property with a good location in downtown Seattle. The rooms and VIP have great views, and it’s a Hyatt Category 4, so it’s the only major Hyatt in downtown Seattle where you can use a Category 1-4 Free Night Certificate. Unfortunately, when my wife and I visited, it wasn’t hitting on all cylinders.

There were odd friction points. Keys issued in the evening had to be returned and replaced in the morning. Parking, while included for Globalists on award stays, couldn’t be validated proactively, requiring a call to the front desk each time you wanted to leave. The lovely lounge is bizarrely underutilized, with no staffing or real food service. The bed was laughably uncomfortable, leaving both my wife and me physically sore the next day.

This could be a great property, especially for the points price. It didn’t quite make it there on our visit.   One Thumb Up/One Down

• Price: A Hyatt Category 4, 12K/15K/18K points off-peak/peak/standard. Like many hotels in Seattle, the cash price varies quite a bit, depending on the time of year. When I was there in June 2025, the cash rate was ~$375/night for a midweek stay. We used a Hyatt Category 1-4 free night certificate for our stay.
• Value: During high season, this is an excellent “value” redemption, often providing over 2 cents per point in value. In the off-season, it often is half that.
• Location: Downtown Seattle is fairly compact, so most hotels have a reasonably good location. The Hyatt Regency is ~8 blocks from Pike Place Market and about a five-minute walk from the convention center.
• Room: I was upgraded to a 320 sq ft King Room on a high floor. The hotel is relatively new, so the various furnishings, while no one’s idea of high-quality, are in pretty good shape. A significant downside for us was the bed, which was one of the most uncomfortable I’ve ever had in a Hyatt; both my wife and I were sore from it the next morning. It felt like something you might find at a discount mattress store, which was surprising given how new this property is.
• Parking: Self-parking only, via a paper ticket in a semi-attached garage, is $54+tax/night. Parking is waived for Globalists on award stays, but when we were there, they had no way to validate the ticket in advance, so you had to manually call each time to be let out in order not to pay.
• Resort/Destination Fee: None.
• Internet: Surprisingly poor in our room, but good in the lounge and in other public spaces.
• Service: Weird. We arrived at ~11 pm, and the front desk seemed understaffed, so there was a bit of a wait, and the check-in agent seemed to know very little about elite benefits. For some unknown reason, they issued every guest who checked in after a certain time in the evening a permanent “master” key for the room. Then, the next morning, you had to go to the front desk again, return the key that you were given the night before, and have another key made…and wait in line behind other guests who were doing the same thing. The front desk agent in the morning complained about the process, saying that he’d worked at several Hyatts and had never seen such a thing. Restaurant service in the morning was fairly chaotic.
• Turndown service: None.
• Dining:
  • Andare: Primary hotel restaurant serving quality breakfast daily from 6:30 am to 10 am M-F (10:30 am on weekends), lunch from 11:30 am to 2:30 pm M-F (3:30 pm on weekends), and dinner from 4 pm to 9 pm M-F (from 3 pm on weekends).
  • Market: Grab-and-go counter offering espresso drinks, pastries, and sandwiches. Open daily from 6 am – 11 pm.
  • Daniel’s Broiler: This is a long-standing Seattle steakhouse chain that’s located within the hotel. It operates as a completely separate entity, and purchases cannot be billed to your room. Open daily for dinner only between 4 pm and 9 pm.
• Spa: None.
• Fitness Room: There is a nicely-sized fitness area with a good selection of cardio machines and weightlifting equipment to go along with a nice view.
• Hyatt Globalist Benefits: 
  • Room Upgrade: I booked a standard room and was upgraded to a high-floor room with a view of the city and Mt Rainier. The room was a fairly standard Hyatt Regency King, but with an exceptionally uncomfortable bed.
  • Free Breakfast: Served a la carte at Andare or takeaway from Market. Globalists can choose to order off the menu or partake of a modest breakfast buffet. My bagel with lox was very good, as was my wife’s Eggs Benedict.
  • Lounge: Unlike many US Hyatt Regencies, the property has a beautiful lounge for elite guests…and it’s actually open. There’s a large outdoor deck with copious seating and terrific views, and inside, there’s more seating with a gas fireplace. Unfortunately, it’s not staffed, and there’s no real catering provided, outside of a coffee machine and N/A beverages. It’s effectively like what you find in a normal club lounge in between breakfast and happy hour services, but with no concierge or lounge staff. Because they don’t provide service, they refer to it as a “VIP Lounge,” not a club lounge.
  • Late Checkout: Given 4 pm upon request.
  • Parking: Self-parking is free on award stays.
• Would I stay again?  Doubtful. It’s a good value as a high-season points redemption, and a category 4, so it can be a useful option. For me, there were enough irritating features to make me look elsewhere the next time that I need to stay downtown.

Pros and Cons

Pros

• Good location in Downtown Seattle, especially if you’re at a convention.
• The only one of the major Hyatt properties in Downtown Seattle that’s a Category 4.
• Lovely views from most of the higher-floor rooms.
• Beautiful “VIP” lounge.

Cons

• For those who would enjoy it, there is no spa or pool on the property.
• Overall, the hotel staff was shaky.
• There were strange friction points with parking and issuing keys.
• The bed was incredibly uncomfortable.
• The impressive lounge doesn’t offer any food or beverage outside of snacks and coffee.

Image Gallery

Hyatt Regency Seattle King Room

Hyatt Regency Seattle “VIP” Lounge

Hyatt Regency Seattle Restaurant & Breakfast

Hyatt Regency Seattle Public Areas

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