Delta SkyMiles has teamed up with the Turo, the Airbnb of car rentals, to award 2,000 Delta SkyMiles on your first Turo rental (and 500 miles per rental thereafter). That seems like it could be a good deal, but beware that there are a number of less-than-flattering stories about Turo out there.
- Delta SkyMiles and Turo rental cars have teamed up to offer a bonus of 2,000 Delta SkyMiles on your first trip with Turo and 500 miles on additional trips
- Direct link to this offer
I saw this deal posted over on Doctor of Credit and took note of these two comments on their post: My initial thought was the same one I have any time I see a poor customer service story about one hotel or bank or airline or another: bad stuff happens sometimes and unhappy customers are infinitely more likely to share their opinions than happy customers. I try not to weigh negative anecdotal experiences too heavily unless I see consistent similar issues.
However, when I went to the Turo Facebook page, I did see a surprising consistency of negative experiences. I’m sure that there are plenty of good hosts and situations where it’ll all work out fine, but I thought the Facebook page was worth a highlight. To be sure, I’ve never gone to the Amex Facebook page to talk about how happy I was that I earned half a million points buying a car or gone to the Chase Facebook page to celebrate another 5x on fee-free Visa Gift Cards at an office supply store — like I said, happy customers probably just move on to the next thing without thinking to leave a positive review everywhere. Still, it’s worth being aware that you should probably take high definition photos and video of everything at pick up and drop off. That’s not a bad habit in general — I do that when renting from major companies (after the second time Hertz charged me for damage I didn’t cause, I realized that I really need to make it part of my routine).
I’ve been curious about Turo, but it never really fit my plans. If it fits yours, getting some extra miles could be a nice deal to try it out.
H/T: Doctor of Credit