Amazon Local Register joins Square and shuts me down

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In some of the earliest posts on this blog in 2011, I wrote about the best ways of manufacturing spend through the use of Square.  Square is a device that connects to your smartphone or tablet and lets you accept credit card payments for a flat 2.75% fee.  While this isn’t cheap, it can make sense for people trying to meet minimum spend requirements.  And, it can be a really good deal for those buying Amex Gift Cards through portals.

It turned out that there was a big problem with this plan.  I didn’t think that Square would mind what we were doing since they were still getting their fee, but I was wrong.  We were apparently violating the Square user agreement.  Square closed my account.  After warning readers, I stopped writing about the Square option.

Amazon Local RegisterThen, recently, Amazon joined the game with Amazon Local Register.  I wrote about it here: Amazon takes on Square with 1.75% swipe rate until 2016.  I thought that Amazon might be more lenient than Square (wrong again Greg!), so I gave it a try.

I used Amazon Local Register to liquidate two prepaid cards: one Amex gift card and one unregistered Barnes & Noble Campus Edition card.  At first, the only problem was that Amazon didn’t give me immediate access to my money.  Eventually, though, they released the money to my bank account.

Then, I received my first shut down notice (bolding is mine):

Hello from Amazon Local Register.

This message is to inform you that we have blocked your Amazon Local Register account. A recent review indicates that payments were made to your business with gift cards under your control. Making payments to your own business is a violation of our user agreement.

To learn more about card payments please review our user agreement: http://localregister.amazon.com/user-agreement ;

You may respond to this email with specific reasons for these payments. We will review the block on your account based on your response.

Please understand that we take such steps in the interest of maintaining a secure transaction environment.

For further information about Amazon Local Register, please visit our Help and Support page: http://localregister.amazon.com/help

This email gave me some hope.  I was invited to respond with “specific reasons for these payments.”  I could do that.  I explained to the Amazon powers that be that customers had asked me if gift cards were accepted (which is true, but admittedly taken out of context) and that I wanted to test them before accepting gift cards from customers.

Sounds reasonable right?  Apparently not to whoever read my reply.  They responded with this:

Hello from Amazon Local Register.

Thank you for writing back to us.

We are writing to let you know we have removed your selling privileges and account access because your transactions may be in violation of our Acceptable Use policy. This policy prohibits the use of Amazon Local Register for these transactions:

The Acceptable Use policy is available in our Help section under the topic User Agreement & Policies (https://payments.amazon.com/sdui/sdui/helpTab/Amazon-Flexible-Payments-Service/U…).

Best regards,

Account Specialist
http://www.amazon.com

Funny that they didn’t even both to list the prohibited transactions.  Oh well, on to the next thing…

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[…] then. In the past, some of us used Amazon Register for manufactured spend purposes, although that didn’t always go over so […]

Inquest

With friends like MM who needs enemies?The guy has lost it just because he was greedy and his OBC was shut down. He reminds me of a 5year old who gets mad when he loses and takes his ball home. He blames blogs like this for his shut down but it was his greed that shut him down. Guy is mad because he didn’t follow the rules of MS and bought more than what he could afford to pay back in fees, now he is out two months worth of cash rewards and dipping in to his own pocket to pay all those 5.95 fees. MM is the perfect example of what happens when u are too greedy in this game. I especially hate that he would post his stupid songs anywhere he could.

Danh T.

I was shut down too. And I only use the Register to clean out odd amount Visa gift cards < $10. Funny how they handle it I must say. Above all, their app is clumsy and buggy. It took multiple attempts to set up and withdraw money. I'm glad that it ends and I hope other people won't use it. I even returned the swiper and get my money back 🙂

El Ingeniero

Amex gift card registered in your name. Good Lord Almighty. Should have seen that coming, dontchathink?

William Charles

Slowly slowly with a mix of gcs (not registered in your name or anybody with the same last name) and regular ccs (again, no relation to you) works the best.

Not worth the hassle in the end for me, but some are making out like bandits.

Andy Shuman

Nah, no one could see it coming. Considering that AP worked without a hitch for so many years, who could’ve thought they would get so sensitive so fast? Besides, if the problem is ONLY the that they can see who owns the gift card, there are very easy workarounds.

Max

1. Indeed a few good deals/promos have recently ended. But those events are hardly \new territory\, \broken\ or any other hyperbole — more like tempest in a teacup.

2. Bank analysts can just as easily infiltrate private forums. They can also measure profitability of their products with internal metrics. Our hobby can well continue with restrained use of sharing and perks.

Randy

Marathon Man needs a hug.

Prince of Points

I think MM has had a rough couple of days as have most of us, but he’s got a point. This is new territory. This isn’t just about “sharing deals with the community” anymore. This is feeding it to the masses and when this happens the deals bust for all of us. (I am clearly talking about Old Blue here, not ALR as this was never that scalable.) We don’t have a community anymore. We have an ever-growing population of people that have found this niche through infinite ways on the internet and don’t give a sh!t about each other. I know it was never your intention to help let this game devolve to this, Greg. You seem to be the most genuine of all the bloggers who really is concentrated on helping people. You don’t pimp your links and you try to give unbiased views and break the stories that people want. But just as you have been at the forefront of innovation as a points blogger, I challenge you to help fix this. Flyertalk is broken. Everyone is moving to these private forums. We need a way to protect the average Amex employee from figuring out exactly what we’re doing with a few seconds on google. But the private forums could be way better. Would love to see you start your own as I think you would be the best moderator and final arbiter as to what stayed “within the circle” and what did not. Would also love to see you leave this affiliation with BoardingArea. I know you don’t feel like dealing with the hosting/support side of this crap but I bet one of your readers would gladly help you here. Help move this thing back to sustainable cuz right now it aint and theres no way whores like MMS will ever step up to the challenge.

We miles hounds are CAPITALISTS! Not SOCIALISTS!
(That one was for you, MM!)

Jed

How did they know the gift cards used were under your control?

Gentleman Chocolate

As Drew at TIF detailed on his blog, attack the content–not the blogger. Too much negativity and too many personal attacks have entered this space. There are blogs that like to encourage the negativity but you can get your point across better with constructive comments on the content. MM seems a little short on the constructive side at the moment but has provided good comments at other times.

wise2u

Yeah, I think MM needs another deal from a Craptera run portal to take his mind off of things and give him a crusade..I hear AA portal has a miles bonus.

Never bothered with swipers, the fees are too much to bother with….even best case scenario would get you 1% until you get shut down.

Ben L

There’s no need to sh*t on MM here in a personal way (by all means disagree with his opinions), this is a public forum and he posted his thoughts. I’ve also seen him share extremely valuable insight on FT.

I’d love to hear how it goes when you two (FM and MM) are at the same conference. Does it get weird? Do you two resort to blows? Or do you just get wasted together and stay up till 4 in the morning debating these things?

DoucheBag Slayer

MM,
I’m sorry Amex revoked your wife’s Old Blue Cash. Both of you have been leaching Amex for 10 yrs and they fixed that. Now you are pissed that other people are getting a piece of the pie and you are not.

You should write for brevity. Just say “I don’t want other people to find these deals because my money machine shuts down quicker.” Feel free to do your own work and discover the next great MS deal.