My wife and I recently flew Delta round trip from Detroit to Amsterdam. We applied Global Upgrade Certificates (available only to Diamond Medallion elites) in both directions. These certificates now instantly upgrade you from economy to Premium Select, and then you are supposed to be on the upgrade list for Delta One starting 24 hours before the flight. I say “supposed to” because it didn’t work that way in either direction. After many, many hours on the phone with Delta (for both flights!), we got the issue sorted out shortly before boarding each time. On the outbound flight we were upgraded to Delta One. On the return, we weren’t. The one upside to this fiasco was that I could finally review a full flight on Delta Premium Select (vs. my half hour in Premium Select a few years ago).
Delta Premium Select Bottom Line
Compared to regular economy or to Comfort Plus, Premium economy is great. Compared to Delta One business class (which features lie-flat seats), Premium Select isn’t close.
Unlike Delta Comfort Plus, which is barely distinguishable from regular economy, Premium Select is truly a different and better product. With Premium Select, you get plenty of legroom, a footrest, and can recline far enough to be reasonably comfortable for napping. Plus, when the person in front of me leaned far back, I found that I still had plenty of room. My primary gripe is that Premium Select doesn’t offer a wider space than regular economy and there’s almost no space between you and the person next to you. Also, just like regular economy, there’s very little storage space to put your stuff.
If the question is whether it is worth considering a paid upgrade from economy to Premium Select, I’d say yes (if the price difference isn’t astronomical). Conversely, if you are planning to book business class and wondering if Premium Select would be almost as good, I’d say no. With Delta One business class, a single passenger gets as much width-space as two Premium Select passengers. Plus, Delta One passengers get much better food and drink options, and can recline seats to a flat-bed.