In today’s podcast episode Greg and Nick will talk about the things they wish Marriott would add to their program to make it a really great program. They argue these things shouldn’t even have to cost Marriott that much to implement.
Our Marriott Bonvoy Wishlist
Listen here…
Or watch here…
Read more about our Marriott Bonvoy Wishlist here.
(00:58) – Fix the Platinum Elite free breakfast benefit
Find our resource for figuring out whether or not you get free breakfast here.
(04:34) – Clear Nightly Upgrade Awards from the time of booking
(07:55) – Remove the 15K limit on free night certificate top-offs
(10:45) – Waive resort fees on free night stays
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Music Credit – Beach Walk by Unicorn Heads
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Marriott revenue is at an all-time high. Unless and until elite members’ dissatisfaction translates into moving the revenue needle, Marriott has no reason to take any action its actual customers (the property owners) oppose. Indeed, Marriott has every reason to continue its trend of enhanced value to property owners via reduced elite member benefits. We might not like it but that’s just the way it is.
This is so spot on! Same with Delta. As long as Amex keeps sending billions to Delta there is no incentive for Delta to improve the value of Skypesos or elite benefits.