My wife and I recently flew out of the Charlotte airport (CLT). We had a few minutes to stop for lunch before our flight and so we used my Priority Pass card to access the brand new The Club lounge for free. It was excellent.
The Club at CLT is a beautiful lounge with a unique food approach. Unlike most other lounges that offer self serve buffets, this one offers automated menu service. Simply scan the QR code on any table near you in order to bring up the menu, pick what you want, and order for free. In a few minutes a server will come with your food! That was great!
If I had to be picky, I’d say that they could use more food options: the menu was very limited. And they should probably warn you that portions are extremely small so you should order more than one of each if you’re hungry. Also, they don’t yet have a liquor license and so if you’re hoping to drink alcohol you’ll be disappointed. Despite those nitpicks, I thought the lounge was great.
Video & Photos Follow
The video above shows the lounge and the food ordering process.