The two better methods to book the Hyatt Ziva Los Cabos


This morning, I published a post looking for some reader feedback on the best of a few options to book an award stay (See: Hunting for the best redemption: Hyatt, UR, or Citi Prestige?). I got some great feedback from readers — and specifically, there were two awesome suggestions that I thought were worth pointing out as even better options than the ones I considered.

a large rock formation in the ocean with Arch of Cabo San Lucas in the background

Quick Review

In a nutshell, I am debating a possible stay at the Hyatt Ziva Los Cabos all-inclusive resort and I was debating whether to use Hyatt points, book through the Chase Ultimate Rewards portal, or book using the Citi Prestige 4th Night Free. See that post for more background – but I was looking at using 80K Hyatt points, 69.5K Ultimate Rewards points through Chase, or 79,500 points to book the 4th night free (and earn points in the process). Again, see that post for more.

Better option #1) Citi ThankYou points pooled between the Premier and Prestige

a close up of a credit card

Several months ago, Greg wrote about the value of ThankYou points (See: Up to 1.67 cents per point value from ThankYou points). In a nutshell, Greg points out if you pool points from the Citi Prestige and Citi ThankYou Premier, you can take advantage of both the Prestige’s 4th night free benefit and the ThankYou Premier’s 1.25 cents-per-point value when redeeming for travel.

In this case, that could make for an awesome value out of ThankYou points. As it turns out, the Hyatt Ziva Los Cabos is a few bucks more expensive through the ThankYou portal at $289.60 per night.

a screenshot of a website

Still, that’s going to make for a great deal when stacked with the 4th night free and the Premier’s 1.25 cents-per-point value:

  • 4 night stay at $289.60 per night = $1,158.40
  • Cost after the Prestige 4th night free = $868.80
  • Points required with the Premier card = 86,880 / 1.25 = 69,504 points

If you compare that to the $1,158.40 cash price of 4 nights through Citi, that’s about 1.67 cents per point in value. However, it probably makes more sense to compare to the cash price booking through Chase since it is available for less there — and if you look back at the morning post, you’ll see that 69,504 is exactly how many points Chase would charge when using points at 1.5 cents each in value. That’s awesome because most people would consider ThankYou points to be a less valuable currency — but by stacking the Prestige and Premier benefits, the points equal Chase Ultimate Rewards in purchasing power.

Interestingly, we posted a quick deal earlier today about how the Citi ThankYou Premier’s new member intro bonus has increased to 60,000 points after $4,000 in purchases in the first 3 months (See: Citi ThankYou Premier 60K offer). The ThankYou Premier offers 3x on travel (including gas) and 2x on dining and entertainment, so it probably wouldn’t be too tough to end up with right around the 69,504 points necessary for this 4-night stay once you’ve met the spending requirements. A four-night all-inclusive stay with a cash price over a thousand bucks seems like a pretty solid way to redeem those points. Keep in mind that you would need to also have the Citi Prestige card to get that much value — and you can not have opened or closed a Citi ThankYou Preferred, Premier, or Prestige card in the last 24 months in order to be eligible. Still, that’s not a bad option at all.

Better option #2: FlexPerks Real-time mobile rewards

a hand holding a phone

Greg has also written about the relatively new FlexPerks feature, Real-time Mobile Rewards, whereby you can (theoretically) book travel directly through providers using your FlexPerks / Altitude Reserve card and then instantly redeem points to cover the charges via text message (without having to book through the FlexPerks portal). This would enable you to get 1.5 cents per point in value while booking direct. Read more about Real-time mobile rewards in these posts:

This option would make it theoretically possible*** to book directly through Hyatt for a total of $1,060 (as seen in this morning’s post) and redeem 70,667 FlexPerks points. Note the asterisks — that’s because the terms state that real time mobile rewards work only with US merchants (while going on to use some foreign airlines as examples of where they work). See the last of the three posts linked above for real-life experiences with what works (and what doesn’t).

The moral of the story is that it isn’t completely clear whether or not the Hyatt Ziva Los Cabos would code as a “US Merchant”. They do list Hyatt as a lodging merchant that would qualify, but would it work since the hotel is in Mexico? I don’t know. We suspect that booking a prepaid rate would increase the likelihood that the charge is billed by Hyatt in the US, though it’s a bit of a gamble to book a nonrefundable rate in the hopes that it triggers real time mobile rewards.

But if it does, that would be the best option as the stay would also earn Hyatt points. Between 5 base points per dollar and the 20% bonus I would receive with Explorist status (6 total points per dollar), I’d earn about 6,360 Hyatt points plus earn 4 nights of elite credit. Paying less than 71K FlexPerks for the 4 nights while also earning more than enough Hyatt points for a free night in a Category 1 hotel seems like the clear winner……if it works. Fortunately for me, I do not have any FlexPerks cards to be tempted to be the data point I wish to see.

As it just so happens, the signup bonus on the US Bank FlexPerks Travel Rewards Visa Signature card also just increased (See: Increased US Bank FlexPerks bonus: 26,667 points after meeting spend). That said, the US Bank Altitude Reserve is a much better card for most people. Between 3x with mobile wallets like Apple Pay and Samsung Pay and a much better signup bonus, I think most people would make out better with that card.

Bottom line

I neither have the Citi ThankYou Premier nor any FlexPerks cards, so neither of these suggestions fit my current portfolio of options. However, they are very good options if you have either available (and if you’re willing to take a gamble on whether or not the charge will trigger mobile rewards with FlexPerks). These are two options that are certainly worth considering when you’re looking at booking hotels (though keep in mind that online bookings with the Citi ThankYou portal will not earn elite credit or receive elite benefits). Even though these options don’t apply to me, they are probably the two best options for those to whom they do.

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[…] been looking for a stay at the Hyatt Ziva Los Cabos (which I had written about previously here and here). In those previous posts, I had made one key mistake: I had run my searches for a room with 1 […]


Thanks for the post. I encounter the same situation when booking Cancun Ziva. Hopefully I could benefit from all readers’ comments and final conclusion.


The Citi Concierge is telling me they cannot book a hotel using Thank you points and transferring me to the connections service desk. Is this a recent change or just bad luck getting two Concierges that do not know what they are doing?


A Ziva Suite isn’t a suite at all. It’s a regular room , but they are all about 530 sq feet.
I’ve stayed here A LOT. The specialty restaurants are good Why not go for a a real suite for a few hundred more per night, or a 2 br oceanfront suite if you’re traveling with another couple.? Use the Prestige for 4th night back. The real suites come with Club access,
If you don’t have status, go for a Club Suite. You’ll get all the benefits of Globalist except points. The drinks are a LOT better with premium alcohol. What’s a few $100 when you can drink $70 tequila instead of the crappy watered- down or fake stuff, much of which may not be actual tequila. (read Milwaukee Star report on fake alcohol at 5 star all-inclusives, which is estimated to be over 40% of all alcohol)

That said ,there are benefits to the real suites—schedule restaurants in advance.

Note: I’ve never experienced what I thought was kake alcohol at the Hyatt. Watered-down, maybe.

I like the pace of this place and the room service food is very good for an all-inclusive.

PRO-TIP: Tip with meals and drinks you’ll be treated much better by staff on day 2. It doesn’t have to be much.
PRO-TIP2: The beach is not swimmable, but some people do it anyway. Don’t let your kids do it.There is reportedly an undertow that’s unpredictable so black flags are out 100 pct of the time.
PRO-TIP 3; Don’t go to the show. Yeah, it’s free. So what. Drive the 23 km into Cabo
PRO-TIP 4: Spend a day outside the resort. They have an excursions desk , but you can get the same excursion online for less. Go to Medano Beach and rent a jet ski. Go ziplining, etc. . Lots of bars on the beach,,,,,and
: Eat dinner at Edith’s by Medano Beach. It’s expensive , but worth every penny.
PRO-TiP 5: Don’t get caught with marijuana in your room. You’ll be evicted.


This is a great post. Just redeemed 100k Hyatt points…didn’t even think to do it by the portal. Would’ve saved 25k UR points plus earned 5k Hyatt points! Live and learn – that’s what makes the points game fun. Thanks for the insight.


U would not have earned any Hyatt points bc it’s a third party booking


So its not the same as when you book flights through the Chase Travel Portal? I’ve never done it, just assumed it was similar. Good to know.


It is essentially like booking through expedia


Just booked 4 nights here in August over the weekend. Used kayak & snaptravel $1100 for 4 nights in a Ziva Suite. Always check what you can find for cash