PSA: Redeeming Wyndham points & cancelling doesn’t extend 4 year expiry (even if it looks like it)

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Wyndham Rewards points have one of the strictest expiration policies of all the main hotel loyalty programs.

In fact, there are two factors that play into when your points will expire. First, if your account goes for 18 months with no activity, all of your points will expire. Second, your points will expire four years after they were earned if they’re not redeemed, regardless of any other kind of activity.

A reader contacted us recently to share their experience of the four year expiration policy. They’d originally thought that they’d been able to extend the life of their points, but that’s not what ended up happening.

Wyndham points expiration policy

The reader shared this experience:

The Wyndham trick for extending the life of points by doing a point booking and then cancelling it does not work. It shows the life of the points are extended on your account information, but they still come off when they are 4 years old. I lost over 400,000 points this way. I called and it was a long call and they reinstated my points as a one time courtesy. The person to whom I was speaking was well aware of the trick and stressed doing this will not extend the life of the points and I will not receive this consideration again.

To be honest, I wasn’t aware of the Wyndham trick for extending your points in this way. We’ve shared before how sometimes you can book an award stay in the Wyndham app and cancel it, with that activity occasionally resetting the 48 month clock. However, that’s definitely a YMMV situation that can’t be counted upon.

However, evidently this reader had made some kind of award booking and subsequently cancelled the stay at some point. The expiry date showed as having been extended, but despite that they lost 400K points anyway. Ouch!

Thankfully they were able to convince a customer service rep to reinstate the points in order to give them a chance to redeem them, so all ultimately wasn’t lost in this case. However, if you find yourself in a similar scenario and think that your points have been extended, that may well not be the case.

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Mushu_Pork

IF you use Awardwallet Pro version, you can look at your point history with Wyndham, and work backwards to get a better idea of when tranches of points will expire.

Personally, I’ve just been moving points to Caesars, in order to move out the points that have cobwebs on them.

Ben

Is the expiration date book by or stay by?

Dugroz Reports

If a rewards program shows incorrect information on their website, the customer should not be punished for accepting it’s validity.

David

Interesting. My P2 also had around 100k points expire. We were about to have a baby so we messaged them and they also kindly reinstated.

Aviv

How extend the 18 month clock without having a wyndham card or staying in a wyndham property?

Dugroz Reports

I imagine that transferring in 1,000 points from a credit card partner (Cap 1 or Citi) would do the trick.

Slaven

i have 6 figures worth of points. However, my account only says “You have 2,166 that will expire on 09/30/2026” . Is there any way to know when the rest of my points expire?

Grant

The easiest way is to call Wyndham Rewards and ask them for the different expiration buckets.

Barry

The only way that I know to prevent the 4 year expiration on Wyndham points is to transfer them to Caesars and then back to Wyndham. Normally this only works for 30,000 points per year, but right now the limit has been lifted to 60,000 points between now and the end of this year. If you transfer to Caesars, make sure that you add at least one point to your Caesars account every 6 months to keep the points from expiring. The transfers can take a long time to occur so make sure that you transfer the points at least one month before the expiration date.

JLD

Frankly, I want to know how they were able to rack up 400k points that ALL EXPIRED AT THE SAME TIME (?!)–the 4yr expiry window is rolling based upon when the points were earned. This would mean that the reader was credited with 400k points all at once (or within a VERY short time)

Especially considering even Diamond tier only nets 12x/$ AND subtracting approx 100k in bonus miles (50k each for earner+ and earner business), that still would have necessitated $25,000 in Wyndham-specific spend–in a single qualifying billing cycle.

Also, Wyndham’s highest redemption tier is only 30k pts/nt. Sitting on at least 13 free nights (400k/30k=13.33; and 53.33 nights at the lowest 7500/nt tier) is baffling to me, considering Wyndham has only a few (very borderline) aspirational redemptions.

***BOTTOM LINE***
While the “points don’t reset” via this method is the main takeaway, I question the validity of the rewards total noted (and the sanity of dropping at least $25k in spend for Wyndham points).

whocares

excellent obs

FactsAddict
JLD

Possibly, though there are purchase limits on points … Plus the whole question/wisdom of buying 400k points and just letting them sit for 4 years (same goes for transfers)

Last edited 1 day ago by JLD
Joshua

well said, I would like to follow up on your comment and ask if you could direct me to a few of what you consider aspirational redemptions properties. I have a bunch of Wyndham points and I am looking to burn them.

Slaven

forget aspirational, i’ll settle for merely a good redemption value, as long as it has a warm climate in Jan.

iahphx

Everyone’s aspirational properties are different, but if you do a destinations search on wyndham.com for the countries you are interested in visiting, I guarantee you there are hundreds of truly aspirational redemptions. I have stayed in fancy Wyndham affiliated properties on five continents. I am thrilled when a country I plan to visit has wyndhams because I know I will get some excellent very affordable redemptions. People forget these properties exist because 90% of their properties are relatively stinky, but since their portfolio is so vast they still have more nice properties than, say, Hyatt.

JLD

In general, Wyndham Grand properties or their resorts are your best redemptions for value if looking US/Caribbean, though in Europe, Australia and parts of Asia you can find some of their lesser known (to the US) brands…also Ramada overseas is very different from the US

If you have the points and place you want to go, if it makes sense to you, do it. Everyone will value differently though just don’t expect the typical high-end redemptions you could get from other programs

Dugroz Reports

Somehow there was a work convention and their employer allowed them to put the entire booking (many rooms for multiple days) in their rewards account number?