Back in June, Chase introduced the new Chase Sapphire Reserve® card with a higher annual fee. Our initial reactions were mixed and a little disappointed because the card was no longer a no-brainer, broadly applicable card in our view. Now that we’ve had some time, has our opinion changed?
A second look at the new Chase Sapphire Reserve® card
Watch here:
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(01:42) – High-level view of the card updates
(04:04) – Initially, Greg felt like this card would work for him, but not for the casual cardholder. Does he still feel that way?
(10:42) – How does Nick feel about it?
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Music Credit – Beach Walk by Unicorn Heads
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is it only me or something is wrong with the Frequent miler spotify? the last podcast it shows is from Apr 29. Nothing after that (though I’ve listened to many shows after that on spotify).
The only good thing I can say about the revamp is that it caused AMEX to absolutely annihilate this card with the Platinum refresh. Competition is good!
Woo hoo, we all get our money back!
Crazy coincidence, but that refund is exactly the same value, to the penny, as my valuation of The Edit and Sapphire Reserve Tables.
All of this, not to mention the ongoing nightmare of actually trying to use some of these coupon book “benefits.” Chase keeps advertising these credits as part of the new CSR’s value, but in practice, they’re totally dysfunctional. For months, I’ve been bounced between Chase and its partners over missing credits, each side pointing the finger at the other. Chase’s official response even says that partners would be “happy to assist [me],” as if they bear zero responsibility for benefits Chase markets as its own. I’ve also had missing credits that are administered directly by Chase. They’ve even promised call-backs from escalation teams on multiple occasions and never followed through. And when I point to the actual cardmember terms, Chase won’t even enforce them. For a $795 card, that’s absurd.