If you are an Amex cardholder who previously lost the ability to refer others, it may be worth logging in to your Amex account as some are once again seeing the ability to refer new cardholders. In my household, my wife and I had lost the ability to refer others to consumer Platinum cards for some reason, but we both see referrals for those cards once again.
When you log in to your Amex account and click “Refer a Fried” as seen in the screen shot above, it brings you to a page where you should be able to toggle through your referral offers on the cards from which you can generate a referral link.
At some point, my wife and I had both lost the ability to generate referrals from our consumer Platinum cards. I have no idea why we lost it as we never engaged in self-referrals, but for some reason they disappeared. Others have had similar experiences with certain cards disappearing from the referral page.
The good new is that there have been data points of some cardholders who previously lost referrals regaining the ability to refer from at least some cards. Again, my wife and I got back the referral links on our consumer Platinum cards. Our own Stephen Pepper reports getting back the ability to refer from Platinum cards but not getting back Gold card referrals.
I am therefore unsure how widespread the change is in this case, but at the very least it’s worth checking if you’d previously lost referrals since you might have regained some if not all of them. Given Amex’s ability to cross-refer to almost any other card, having the ability to generate referrals from any of your cards is obviously highly desirable since it enables you to check for the best of your referral offers and there are also sometimes special additional bonuses like extra points in a specific category that you may want to trigger on a specific card.
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I don’t see “Refer a Fried” – perhaps all the bonuses are baked into my account already … I’ll have to call Amex and grill them about this. At the very least I’ll get a chance to blow off some steam.
(ok, ok – its just a typo, I know .. just having some fun on a boring Sunday evening)
+personal Plat, +Aspire, + personal green.
Still a no for personal Gold. I did accept an offer upgrade for the gold earlier this year, wonder if that’s related.
Never lost the ability on Business cards.
Wonder if their numbers are already struggling with the new family language lol
The only referral that’s actually decent is the Aspire. Everything else is below public offer, even including the referrer commission.
What’s the third card in your screenshot? The one with all the colors in one?
It looks like those are 4 cards grouped vertically, like you would hold cards in a poker hand.
Never lost referrals for P1 or P2. Both in popup jail for anything, including NLL or 140k biz gold -> plat upgrade
Back for me. Can generate for platinum personal and business, Marriott Brilliant, Marriott business and Hilton Aspire
Same for P2 on the personal platinum. She lost the ability to refer when she upgraded her Gold to platinum a few months ago. I had same experience when I upgraded my gold to platinum in 2021, and never got the referral ability back. Glad to see at least P2 got it back.
Platinum back for me, too. Currently no Hilton referral showing, but not surprising given changes to Aspire and Surpass.
Another data point for regaining access to a personal platinum referral link but still not being able to generate from personal gold
Still locked out from referrals. Must be going on 5 years. Only time I regained access was for a few weeks after a new card approval.
We both lost our referral for Gold/Plats for IIRC 12-18 months around the time FM starting allowed readers to share their elevated referrals. This past week we both had 2 Amex accounts which we initially used to manage Biz/personal cards – they eventually had both types – this past week I started consolidating to a single account.
So after I moved our Plats/Gold – the next day referrals were back. I was going to “lose” our cards as I heard this also resets the referrals. SO maybe happenstance on the timing this was Tuesday when I did the consolidation.
I have Samsung S22 which has a secure folder which is almost like a 2nd device so I have two apps for most things except a few programs – so I manged all biz/personal or P1/P2 accounts this ways – I also used to carry a business and personal phone – Samsung also. I now use the Business phone as a clone back-up when we travel ( leave one in the Hotel safe) I killed my Note 10+ in the pool in Cancun – so I wasn’t dead in the water an still had access to all our financial/travel accounts and Gmail ( which requires authentication when logging in from a new device/location.
Also – it does seem like that Amex has had some backend IT issues lately – this week we also did our our Gold->Plat upgrade (only P1 had upgrade offer when calling to inquire – in the past it could all be down via chat). We will downgrade our 2nd Plats->Gold in January – then next Oct we will downgrade our newly Upgrade Plats after the upgrade offer has past 1 yr – then we will Upgrade the downgraded Golds back to Plats in November so – that we have CL access.
I digress -in the past PC showed the change in the app/website almost immediately this week it took 8-12 hours.
None of that matters. It’s your behavior within Amex.
Perhaps it’s anecdotal – but it worked for both P1/P2 and we have different cards with Amex and SUBS.
We.both were in pop-up jail for a while.
My P2 could not generate a referral for her platinum card or gold card for many months, and like Stephen Pepper, she now can generate one for her platinum card but cannot create one for her gold card. I still cannot generate a referral for my green card, or BCP or Surpass or Honors cards.