Greg recently had two great stays at Marriott Bonvoy hotels in South Florida: The Ben, The Belgrove Resort. But the fact that these positive experiences surprised him (and that they were kind of the exception to the rule) prompted some ideas on what’s wrong with Bonvoy.
How to fix Marriott Bonvoy
Watch here:
Or listen here (or click “Follow” on the player below to select your preferred podcast app instead):
(00:00) – Great stays at Marriott Bonvoy hotels in south Florida: The Ben, The Belgrove Resort
(01:47) – What’s wrong with Bonvoy?
(09:19) – Potential solutions
(14:41) – If we could pick just one fix, which would it be?
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Music Credit – Beach Walk by Unicorn Heads
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@GregNick: You are the product!
Yes, we have upgrade-eligible rooms for the entire duration of your stay. And, you can buy an upgrade but we’re not going to give it to you simply because it’s a tier benefit. (Stink!)