Have you ever had a situation where you’d added an Amex Offer to one card, only to wish it was loaded on to a different card after the fact?
There could be various reasons why you’d like the offer to be on a different card. Perhaps you added a dining offer to a card where it would earn 1x, whereas it could earn 4x on an Amex Gold card or 6x or 7x on Hilton Surpass and Aspire cards respectively.
Another situation would be where you added an offer to one card, but then opened a new Amex card and would like to put all spend on that card to help earn the bonus from the welcome offer. If the Amex Offer was for a retailer where you’d be spending a significant amount (e.g. for a cruise), getting a statement credit or a chunk of bonus Membership Rewards would be very nice indeed.
There’s a problem with that though. Once loaded to a card, you can’t move an Amex Offer to a different card.
Or so I thought.
It turns out that it is possible – you just need to find an Amex agent who’s able to do it.
We found this out courtesy of a member of our Frequent Miler Insiders Facebook group. Another member had lamented that they were working on the welcome offer for a new Business Platinum card and that although Amex Offers were showing up for that card, they couldn’t load them to that card as they were already added to other cards.
I didn’t think there’d have been anything they could do about that, but a reader shared that there is indeed a possible solution:
This just happened to me a few days ago. I used Amex chat to request Amex rep to remove Expedia offer from my other biz card and put in on my new Amex biz card. The 1st rep said can’t be done. I logged out and in again, chat w another rep and she was able to do it. Then after a few days I saw another offer i.e. Royal Caribbean and had to request. 1st Amex rep didn’t know how to. 2nd Amex rep did it. I got Amex notification from Amex today that I met the spend for the 2 offers.
I wouldn’t be surprised if there are more Amex reps who don’t know how – or are unable – to do this than those who can/will do it, but it’s great to know that you can move Amex Offers from one card to another if you find the right rep.
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No luck here after 3 chat attempts. Each agent says, “Offers can’t be moved between cards and can only add from the Offers tab.”
No luck trying to move the Motley Fool offer between cards, wanted to add it to a Business Platinum I had opened after adding it to a Hilton Surpass.
Data point here. I have chatted with 4 and all of them couldn’t move an added offer on one card to another 🙁
I tried…. multiple times on mobile and desktop chat to move a Dell offer to my Biz Platinum….no joy! Every rep said it wasn’t allowed. :-/
I’ll have to try it sometime. Just completed the spend $750 in Mexico offer. But, it was on my old Blue card rather than my Aspire. That would have been a great one to move.
[…] this under, whaddyaknow!?!? Stephen Pepper, over at Frequent Miler, just dropped a gem of a tip that I had no idea was even possible. Apparently, some Amex agents, via […]
mind blown
Or just use an app like MaxRewards that automatically adds all offers to all cards.
How does that work?
Not sure I understand your question.
The limitations of which offers are displayed or activated with which card are in the Amex website/app and not hard coded rules. There is a programming API that allows tools like MaxRewards and CardPointers to automatically activate all the offers for all the cards on your account every time you login or sync.
Of course, this doesn’t change the offer validity of (1 per account) but it does allow you to have the offer activated with all cards (as long as it was targeted in the first place) I have never tried to use an offer with more than one card. My guess it would only apply to the first one only.
Oh I understood it to mean that you can use the offer on every card. This used to be possible.
So others don’t waste their time, both of these are subscription services (but both do offer free 3-7 day trials). Neither will allow you to move an already added offer to another card, but CardPointers will add it to all targeted cards initially through the Chrome extension (I believe you need the subscription for this feature). I couldn’t get amex offers to work at all with MaxRewards.
So yes, just to clarify, CardPointers could help if you haven’t added the offer to a card yet, but you have to sign up for their CardPointers+ subscription to do so.
I tried to move an offer via amex chat, but got told it wasn’t possible by 2 different agents. Very YMMV it seems.
the point is to move one that has already been added to a card
What I’m saying is you don’t need to “move” an offer because you already can add it to multiple cards (if they were targeted in the first place)
Would it apply retroactively if I already made the purchase on the card without the offer?
No, it would have to be on there before you make the purchase
My guess is that it would have to be a card that would have been targeted for the offer. For example offer appears for 3 cards, you add it to the wrong card and then ask them to move it to one of the other 2.
There is a reason the Biz Plat generally does not see the best Dell offers
My thinking exactly. Can’t see “move all my Dell offers to AMEX Biz Plat” and “move all my Delta offers to my Delta Reserve” ending well…
This can open a Pandora box of flood request.
This is great intel to know for the future. Thanks for sharing!
Got a DELL credit on my Aspire. Now if I could just move that to my new Bus Plat.
interesting idea, if it is possible…
Assuming you got similar offer on bus platinum. It won’t work otherwise.
Got a dell offer on my wife’s personal AMEX plat. Will try to see if any rep can transfer that offer to her AMEX Business Plat, since the new year has started. Will try to update you all if this works. Awesome intel, btw.