In a past post about my perfect Hyatt mattress run, I mentioned paying more to secure a beachfront room. In response, a reader asked why I didn’t use a Hyatt Suite Upgrade Award for that purpose. The answer: Hyatt’s Suite Upgrade Awards don’t work at Destination Residences properties (which this was). And that makes sense because Destination Residence properties are apartment-style, typically with a living room, dining area, and kitchen separate from one or more bedrooms. In other words, you automatically get a suite (or better). This question, though, made me wonder where else we can’t use our Suite Upgrade Awards?
Hyatt confirmed suite upgrades
With Hyatt, there are several ways to confirm a suite in advance without paying the cash rate for the suite:
- Suite Free Night Awards: Hyatt’s free night award chart includes pricing for booking suites with points. Suite availability for awards is not guaranteed.
- Complimentary Suite Upgrade Awards: Through Hyatt’s Milestone Rewards, you can earn Suite Upgrade Awards (starting at 40 nights). On any paid or award stay, you can apply a Suite Upgrade Award to be upgraded to a suite for the entire length of your stay. One upgrade award can be used for a stay of up to 7 nights. Suite Upgrade Awards can be applied as early as the time of booking. To apply a suite upgrade award, a standard suite must be available for the entire length of your stay.
- Suite Upgrade Awards with Points: On qualifying paid rates, it’s possible to upgrade to a suite using points:
- Suite Upgrade: 6,000 points per night
- Premium Suite Upgrade: 9,000 points per night
July 2026 additions to the list of Suite Award Ineligible properties
As identified by Loyalty Lobby, the following properties were added to the list of properties that do not accept suite upgrade awards in July 2026:
- Grand Hyatt Grand Cayman
- Alila Napa Valley
These properties now also appear in the full list below, but they are highlighted in this section as the newest additions.
Suite Award Ineligible Properties
Within World of Hyatt’s terms & conditions, you can find a list of “Suite Award Ineligible Properties.” These are properties where you can’t book a suite through any of the methods described above. Here’s the list of ineligible properties:
- Andaz Amsterdam Prinsengracht
- Andaz Tokyo Toranomon Hills
- Andaz Lisbon
- Alila Kothaifaru Maldives
- Alila Villas Uluwatu
- Alila Taihu Suzhou
- Alila Ubud
- Alila Napa Valley
- Alila Manggis
- Hyatt Paris Madeleine
- Hyatt Herald Square New York
- Hyatt Key West Resort and Spa
- Hyatt City of Dreams Manila
- Hyatt Rosemont
- Hyatt Centric South Beach Miami
- Hyatt Centric Midtown 5th Ave New York
- Hyatt Centric Old Town Alexandria
- Hyatt Centric Brickell Miami
- Hyatt Centric The Pike Long Beach
- Hyatt Centric MG Road Bangalore
- Hyatt Centric Old Town Alexandria
- Hyatt Centric San Isidro Lima
- Hyatt Regency Kyoto
- Hyatt Regency Suites Atlanta Northwest
- Hyatt Regency Lisle near Naperville
- Hyatt Regency Newport Beach West
- Hyatt Regency London Albert Embankment
- Hyatt Regency Madrid Residences
- Hyatt Regency Morristown
- Hyatt Regency Manchester
- Grand Hyatt Grand Cayman
- Grand Hyatt Kuwait Residences
- Park Hyatt Maldives Hadahaa
- Park Hyatt Sydney
- Park Hyatt Beaver Creek Resort and Spa
- Park Hyatt Johannesburg
- Numu Boutique Hotel San Miguel de Allende
- Cheyenne Mountain Resort
- Spirit Ridge at NK’MIP Resort
- Thompson Seattle
- Thompson Hollywood
- Chicago Athletic Association
- Hotel Revival Baltimore
- Hotel Avatar
- Waterfront Hotel
- Park South
- The Laurel Inn
- Hotel Kabuki
- Studios at Alila Sminyak
- Episode Hsinchu
- EPISODE Daan Taipei
- Ronil Goa
- Hyatt Raipur
- Hôtel du Louvre
- Ventana Campground
- The Standard, Hua Hin
- The Standard, London
- The Standard, High Line
- The Standard, Ibiza
- The Standard, East Village
- The Standard, Maldives
- The StandardX, Melbourne
- StandardX Bangkok Riverfront (The StandardX, Bangkok Phra Arthit)
- The Standard, Singapore
- Sunscape Sabor Cozumel
- Dreams Aventuras
- Dreams Royal Beach
- Now Emerald Cancun
- AluaSoul Alcudia Bay
- AluaSoul Menorca
- Alua Leo
- AluaSun Far Menorca
- AluaSun Mediterráneo
- AluaSun Cala Antena
- Alua Boccaccio
- AluaSun Lago Park
- AluaSun Doblemar
- Lindner Hotel Frankfurt Höchst
- Lindner Hotel Dusseldorf Seestern
- Lindner Hotel Frankfurt Sportpark
- Lindner Hotel City Plaza Cologne
- Lindner Hotel Nürburgring Ferienpark
- Lindner Hotel Nurburgring Motorsport
- Lindner Hotel Nurburgring Congress
- Lindner Hotel Bratislava
- Brunfels Hotel
- Caption by Hyatt hotels or resorts
- Hyatt Place hotels or resorts
- Hyatt Studios hotels
- Me and All Hotels properties or
- Any Destination by Hyatt Residences property, except as otherwise expressly set forth in the Destination by Hyatt Residence Award Terms.
Suite Upgrade Ineligible Properties
In addition to the list of “Suite Award Ineligible Properties” above, one brand is ineligible for suite upgrades (but apparently may be available for Suite Free Night Awards):
- Hyatt Residence Club hotels or resorts
Short Answer
If you’re anything like me, you’ll never remember the specific list of ineligible hotels, but you may be able to remember the much shorter list of Hyatt brands that don’t allow suite upgrades:
- Caption by Hyatt hotels or resorts
- Hyatt Place hotels or resorts
- Hyatt Studios hotels
- Me and All Hotels properties
- Destination by Hyatt Residences
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Greg – how can a property unilaterally decide to opt out of accepting SUAs?
And so continues the long downward slide of globalist. You can’t average this out in your valuations with more suite upgrades at the new Hyatt Place Cow’s Fart. The aspirational stays, the only reason Hyatt points and status was more valuable, has been destroyed, and it seems more is to come on this front. Hyatt points are to me no longer worth accumulating, and renewing globalist is no longer worth pursuing.
I don’t understand why Hyatt Regency London Albert Embankment and so many other properties are exempt.
This long list of exclusions is giving me Bonvoy vibes.
Grand Hyatt Grand Cayman
Alila Napa Valley
Those are places I’d like to stay, but I’m not spending 50k/night to book a plain vanilla room and hope for the best at check-in. If I cant secure a suite in advance, I wont go.
I can work remotely an entire month out of the year. I’m in Europe now and Hyatt only meets 1/4th of my stay standards. I’m looking forward to 2027 with the 13 month window and there’s only 2 hotels in all of Europe that would induce me to plan the trip around and neither are available now for booking.
Note to Hyatt – I’m losing interest in your program. I’ll be Globalist in 2027 but it looks like that will be the end. I’ll look forward to more interesting properties offered via SLH, LHW and similar programs.
And let’s turn attention back to Pritzker (of the Hyatt ownership) being associated with Epstein! F’ y’all
Hyatt Rosemont no longer exists. It closed, renovated, and reopened rebranded as Hyatt Centric
Hyatt X rep tells me today that The Grayson Hotel (NYC) also does not participate in SUA program.
They haven’t since they opened
Alila Maldives hasn’t allowed SUA since it opened, so this isn’t new just formalizing the existing practice. I mention this to say it’s highly probable that there are other hyatts not called out on the T&C that don’t accept SUA either
Can you use SUA at all inclusive properties?
Yes at most of them. Have used in Mexico at various AIs over the years.
That is a lot of exceptions
I don’t think the standard brand is eligible for SUAs either
I can’t speak to most of the properties on the ineligible list, but I’ve stayed at both the Park Hyatt Maldives Hadahaa and Alila Kothaifaru Maldives. Both have a private villa as a standard room (and in the case of the Alila, it has a separate living room). In both cases the base room is much larger/nicer than than what you’d get as a standards suite in other hotels. So I can see why they are excluded. On the other hand, I’ve also stayed at the Hotel Kabuki, and the rooms there were nothing special — so not sure why they are excluded.
Wow, that’s a much longer list than I realized. Between such a long list and the loss of SLH properties, Hyatt is moving down my list. IHG mihgt be my #1, followed closely by Hyatt and Hilton would take the #2 spot if they had some more stability with their points pricing.
Also, I recently found out that with any Hyatt hotel that is taking reservations but not yet physically open yet, you cannot use a suite upgrade award. I tried for a hotel in Portugal but I have to wait until it opens in March of 2026 for a trip in October of 2026.
That’s the andaz Lisbon which unfortunately
appears in the above list!!!!… I was waiting for it to open to try for a Suite upgrade as well
Actually, the one I’m referencing is Hyatt Regency Vilamoura in the Algarve area. I couldn’t find it on any list saying that I couldn’t use the suite upgrade award so I couldn’t figure out why until I read the terms and conditions.
The list does seem awfully robust. Can any hotel just decide to opt out of suite upgrades?
Right. I’m a Globalist and this isn’t a dealbreaker (I get enough complimentary upgrades anyway, and only have a handful of certs to use), but the length of the list seems insane to me.