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Late tonight, two of the three big Club Carlson promotions go live. With Radisson’s Big Night Giveaway, you will earn 50,000 bonus points for one night’s stay. With Country Inn & Suites you will earn 44,000 bonus points for one night’s stay. And, a week from now you can register for the Park Inn promotion in which you will also earn 44,000 bonus points for one night’s stay. To participate in these promotions, you need to register for each one. Please see Loyalty Traveler’s post about these promotions for full details.
In an earlier post, I wrote about how to maximize points earned from these promotions (see “When 138000 points is not enough”). In that post, I showed that you can earn 5% cash back from these stays by booking through a cash back site called TopCashBack.
After writing that post, it occurred to me that TopCashBack might be able to use this opportunity to create some buzz and gain a bunch of new subscribers. So, I contacted the head of TopCashBack’s US site Natasha-Rachel Smith. I told her about the Club Carlson promotions and suggested it would be a big win for everyone if TopCashBack were to offer a larger promotional rate during the period of the Club Carlson giveaways. Her answer came back quickly: Yes!
Shortly after midnight tonight PDT, TopCashBack will double their cash back for Radisson.com. Instead of the usual 5% cash back, you will now earn 10%! This promotion, like the Radisson one, will run until July 15th.
Step By Step
Step 1: Register for TopCashBack (if you haven’t already)
- Support Frequent Miler by using this link: Click here to sign-up with TopCashBack (I’ll earn $5), or:
- Use the FlyerTalk conga line for a chance to get $5 for yourself.
NOTE: TopCashBack has just increased their referral $ to $10 until July 4th!
Step 2: Book your stays through TopCashBack
- Go to topcashback.com/radisson-hotels/
- Click through to Radisson.com
- If booking a hotel other than a Radisson, make sure to click the “All Carlson Rezidor hotels” radio button:
Q & A
Q: Will stays booked via TopCashBack count towards these promotions?
A: Yes
Q: Will I earn cash back for Club Carlson hotels other than Radisson booked through Radisson.com?
A: Yes. TopCashBack has confirmed that reservations made for other Club Carlson hotels through the Radisson.com site will count for cash back.
Q: If I go through TopCashBack during the promotional period, but book a stay that will take place after July 15th, will I still get 10% cash back?
A: Yes!
Q: How much cash back do I need to earn before I can withdraw my earnings from TopCashBack?
A: Unlike many other cash back portals, TopCashBack has no minimum. Once your cash back moves from pending to payable, you can withdraw it regardless of the amount.
Q: How long does it take for TopCashBack transactions to show up?
A: Usually it takes just a day or two to get cash back listed as “pending”. In the case of hotel bookings, though, we’ll have to wait and see. It’s possible that it won’t show up until after the actual stay.
Q: How long does it take for cash back to go from pending to payable?
A: It depends on how long it takes each merchant to pay TopCashBack. TopCashBack then passes along the money to you.
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I had a booking and paid for 3 rooms at a country Inn about a week and half ago, only 1 room showed up on topcashback.com while all three booking still shows up, does it just take a while for the cash back of the other two room to show up?
xiao: I’d recommend that you file tickets with TopCashBack for the missing transactions.
Hi everyone – and especially gregorygrady as I would like to respond to your comment and hopefully offer some reassurance.
My name’s Natasha and I look after TopCashBack.com. Please accept my apologies for the delay in responding to you.
I’ve posted a message on FlyerTalk this morning containing information on the Radisson hitch we’ve experienced, which I’m guessing from your comment you’ve been affected by. For ease I am copying and pasting my post below. Please feel free to ask any questions you may have in this blog post, if you prefer.
I hope the information puts your concerns at ease.
Best wishes,
Natasha
___________________________________________________
Hi everyone,
My name’s Natasha and I look after TopCashBack.com.
FlyerTalk has kindly given me permission to respond to your comments, so I would like to keep you abreast of what has happened, what the current state of play is and what we are doing to remedy a hitch with a batch of transactions and stays that were made through our Radisson and Country Inns & Suites pages.
This is a message we are sending out to all members who have made bookings via our Radisson and Country Inns & Suites pages since May 14th:
“Hi there,
We’re contacting you as we noticed you made at least one booking with Radisson and/or Country Inns & Suites since May 14th and we want to keep you fully informed about a small hitch that occurred with these merchants.
The hitch happened between June 7th and 21st, resulting in any transactions/bookings made and/or completed stays during this time with these merchants automatically showing in TopCashBack accounts, and remaining, at $0 or declined.
All other bookings with completed stays outside of this period should not be affected and should show at 10% cashback once your stay has been completed. If your transaction and stay occurred outside of this time frame but is not showing as expected, please submit a claim to us through your account.
The blip was ironed out on June 22 and the hoteliers have promised that ALL valid bookings and stays during June 7th and 21st will still have their cashback honored. We have been working hard to organize a way to ensure our affected members are paid their cashback as seamlessly as possible and we will write back to you as soon as the method has been finalized. Hopefully it will simply be a case of the cashback automatically updating in members’ accounts.
Please accept our apologies for this hiccup in service and the delay in relaying it to you. We appreciate your patience very much and will send a message with an update soon. Due to the 4th July holiday it may take until the end of next week to hear back from the businesses concerned, but we will give you further details – hopefully with final, very positive, information – as soon as possible.
Very best wishes,
The TopCashBack Team”
I’m very sorry for any frustration, annoyance or worry that’s been felt, and that it’s take longer than I would have liked to get a full picture of not only what’s happened, but how we will resolve getting the missing cashback to affected members.
As soon as we know how or when the funds will be reaching members, we will send out another message to accounts and I will post the update in this thread too.
I did read in this thread that a couple of members were concerned that they had booked and stayed at Park Inn hotels but their cashback hasn’t appeared. It was confirmed to me verbally and in writing that Radisson, Country Inns & Suites and Park Inn bookings made via Radisson’s link would all earn cashback. If you have not found this to be the case with Park Inn, please submit a claim to us (to avoid confusion, the merchant name you will have to select in the claims drop-down list is Radisson) and we will take a look at what’s happened.
I hope this information helps to alleviate your concerns, although I’m sure the best way for that to happen is when you see that the cashback has appeared and is ready for withdrawal. If allowed to, I’m happy to batch-answer any further questions you may have in this thread over the coming weeks.
Many thanks for reading this,
Natasha
[…] their Radisson cash back rate in conjunction with the big Club Carlson summer promotions (see “Breaking News: TopCashBack to double Radisson rebate”). Since then, many people have received their 10% back, but many others have not. […]
Since you were the one to push this great TopCashBack 10% deal on us, do you think you can contact your friend Nathasha-Rachael Smith and ask her where all our 10% kickbacks are?
Since I earned you $10 for applying thru your TCB link, and I’m sure boatloads of others also did who also were hosed out of there 10%, I’m sure we’d all appreciate if you spearhead the effort to make TCB actual pay out our money. See this thread for more details of TCB backing out of their committments:
http://www.flyertalk.com/forum/club-carlson/1346570-dont-forget-10-cash-back-topcashback-radisson-promo-3.html
gregorygrady: Thanks for bringing this to my attention. I’ve forwarded this to Natasha so hopefully she’ll look into it soon.
Using your instructions today, I went through TCB to book my Country Inn&Suites room. As this is my first time using a cash back site, how will I know that TCB will give me credit for my stay? I want to make sure that I get credit, so I will redo the process if necessary.
P.S. I used your link to sign-up for TCB.
Thanks
Eric: Unfortunately you won’t know for sure until after your stay. At that point (actually about 5 days after the stay), the cash back should show up as pending in your TopCashBack account. Thanks for using my link, by the way.
I signed up via your link. I’m having trouble getting my confirmation email from them and have sent them an additional email. I did get silver elite match to hyatt gold status. Better than nothing. Am now trying to figure out how to do the stays, which, unfortunately don’t match with my travel plans. Do you think it is worth it to do 2 dummy stays( I can physically check in when I arrive at my European destination, and then move on to my “real” hotel)? My dh is traveling with me and I signed him up as well. We can get an ok rate of $86 per room per night at a park inn. Is that worth 88,000 cc points? $172 for 88,000 points? I know 50,000 was going for about $175 earlier with the daily getaways. hmmm thanks
GrouchMama: To me, the answer is “yes” it is worth $172 for 88,000 points. If you travel often to places like London, Paris, etc. you can stay in very expensive Radisson Blu hotels for 50K points per night. So, 88,000 points will get you close to two nights in a hotel that might otherwise cost $400 or more per night. If you just travel domestically in the US, then the answer is less clear. It can still be a bargain if you use the points to stay at category 1 or 2 hotels, but it really depends on the cost of each hotel compared to the points required for the stay.
Allen: Thanks for reporting this issue. I forwarded the problem to Natasha at TopCashBack and I’ll let you know once they have an answer
Hi FrequentMiler,
I want to report back my topcashback.com account has shown my transaction on Country Inns & Suites. I did the reservation through topcashback’s Radisson link, but it only shows 5% cashback pending.. And if you search “Country Inns & Suites” on topcashback, you can see its own link with only 5% cashback. Also they do not have cashback for Park Inn, which makes me wonder if there is no cashback if we book Park Inn hotel via their Radisson link. (BTW FYI they have 5% cashback for Park Plaza)
Could you contact Natasha to fix this? thanks.
Hi FrequentMiler,
You did a amazing job, but my problem is: when I book online, I cannot pay, because there is no in advance rate option, so I can only make reservation & pay at front desk when I check in.
Will this be qualified for cashback? I doubt they have source to track my payment.
It seems only a few can be paid online, most are reservation only, no payment when booking, so cashback sounds good but cannot get.
What is your advice? Thanks.
james: You do not need to pay online to get cash back for hotel stays from TopCashBack (or any cash back portal, for that matter). Just go through the portal to make your reservation. You should get cash back after your hotel stay.
Bill:I see 10%. Did you look here: http://www.topcashback.com/radisson-hotels/
Hey there!
I just signed up to topcashback through your link… I’m only seeing a 5% cash back offer though.. is the 10% offer gone or am I doing something wrong?
Does anyone know whether TopCashBack awards cashback on the cash portion of cash+points reservations?
Carol: TopCashBack is looking into it. Hopefully, we’ll hear back soon.
Andrew, I gave them your info, but you can also contact them via this page: http://www.topcashback.com/contact
im still having trouble “An error has occured. Please try again or contact TopCashBack if the error persists.”
member341454331 referred me, i dont know where to find the id. please ask them if they have a way for me to contact them and set this straight as i need to be a member to have any way to contact them and i cant register.
[…] Miler shows you how to get back 10% on your reservations for these promotions at this link. Thank you Frequent […]