The American Express Hilton Honors Aspire card is chock full of benefits. One key benefit is the ability to get up to $200 in statement credits semi-annually for charges at select properties. While terms of that benefit used to link to a search engine full of “resort” classified properties, Doctor of Credit reports on what I believe is a new link to a reduced list of eligible properties.
Link to list of Hilton properties that qualify for the Aspire card resort credit
See the above link for the list of properties that are eligible for the Hilton Aspire card’s semi-annual resort credits.
While the list still includes more than 200 eligible properties, it is notable that the list is not as extensive as the previous listing of properties that would qualify for the credit. That said, there were occasional reports from readers about resort credit failures that indicated that the previous list may not have been completely accurate. The new list looks like it should be set in stone.
Unfortunately, I immediately noticed the exclusion of one property where I used the Aspire card’s resort credit earlier this year: the Conrad Las Vegas. While Crockford’s Las Vegas, which shares a location at the Resorts World complex, remains on the list of eligible properties, the Conrad Las Vegas is apparently no longer eligible for the Aspire card’s resort credit. That’s a bummer.
I imagine that part of the issue must be that there had been some SLH properties showing up with the resort search tool, but reports had indicated that charges at those properties would not trigger the Aspire card’s credits. However, I imagine that the Conrad Las Vegas probably isn’t the only collateral damage of the new list.
That said, there are still numerous properties on the list that you may not immediately associate with the “resort” tag, so it will continue to be worth consulting the list before you make a booking as you’ll sometimes find properties classified as “resorts” for the purposes of this credit that don’t necessarily feel like resorts. On the flip side, there are plenty of properties with “resort” in the name that are not qualifying resorts for the purposes of the credit.
I wish Amex and Hilton would make this credit applicable at all Hilton properties. As-is, I find this benefit incredibly confusing for the average consumer. On the other hand, I guess the inevitable breakage is the reason this card is able to have such a valuable collection of benefits….so perhaps it’s best to accept the list as-is and just be sure to consult it from time to time looking for opportunities.
This feels like something a regulator needs to get involved with. If you call it a resort credit, a hotel with the name “resort” in it should have to qualify. You can’t expect a phd in Hilton madness for this. Stop with the bullshitting and give the credit
It appears Las Vegas Hilton at Resorts World is no longer on that list 🙁
Conrad LV has been off the list since at least June.
are you sure? i stayed at the Conrad LV in july and the resort credit applied on my stay.
Sorry, I think I confused myself. Back then I was simultaneously shopping the AmEx FHR properties and the Hilton Resort properties. But you’re right. Now that I think about it, all 3 properties showed up in search and I ultimately booked Crockfords just to try it. In fact, all 3 RW Hilton properties still show up in the Hilton search today. So now I’m really confused about this post LOL.
EDIT: OK it makes more sense now that I read the DoC post.
Looks like Baker’s Cay in Florida no longer on the list—terrible
That’s a bummer. We often stay there and absolutely love it.
That’s my go to property to use the FNC. I guess now I’ll have to eat off property and bring my own drinks
Agree. Even worse (for me) I just stayed there this past weekend and used my aspire card in reliance of the resort credit. I’d verified 3-4 weeks ago that Baker’s Cay RESORT was included on the “eligible” list- and it was. All this only to find find out after the fact that Hilton/Amex “pulled the rug” on this resort’s eligibility mere days before our stay.
Now it’s possible that it may still credit “in 8-12 weeks” but I’m not holding my breath.
They took off Conrad Las Vegas, but left Virgin Hotels Las Vegas on…Doesn’t make any sense. I prefer staying at the Conrad over VH as I have no desire to go off strip. Hilton is shooting themselves in the foot here as I can get discounted rates at the Wynn and Fountainebleu Las Vegas. It’s very competitive at the North strip area right now
Hilton Seychelles Northolme isn’t listed even though it was always known as Hilton’s smallest resort. Other Hiltons in the Seychelles that are obviously resorts and show up on the list of Hilton resorts aren’t on this list either. Truly don’t understand their criteria.
Hilton Doha is not on the new listing even though it was in the previous list. Better not take the risk to see if it’ll trigger the credit?
C’mon. Amex and Hilton must have a team whose job is inventing new methods of breakage.
The increase in the AF along with the limited resort credit footprint are the reasons I ditched the card. Will upgrade back to it if I have an eligible Hilton resort in my plans.
so the graphical system doesn’t work (so much) anymore for finding “resorts?” (10-15% reduction) now i have to cross reference with this silly list?
every place I’ve used it before that I can recall is still on this list…except for one I’ve noticed.
LXR Bodrum is not listed. I did have a problem with that credit posting when I stayed there years ago (!!). Chat message fixed that.
The Resorts page when first opened shows 325 resorts. Then the map shrinks alot.
Would love a track changes on this. I can’t find any of my go-to SoCal properties. Where did they go? Anything left in California period?
My usuals are listed – monarch beach, hotel Del, Hilton Del Mar, La Quinta
Even for a property on the list (Hilton Queenstown), I am having issues with the credit posting. It has been nearly 3 weeks, so I chatted with them, and they gave the line “the credit can take 8 to 12 weeks to post.” Historically it has always posted within a week of the charge finalizing, but I guess they are going to make me wait a couple billing cycles to hope I forget about it.
I’ve been waiting 3 months for my CLEAR credit to appear. I’ve already complained to them once and am about to have to do so again. We need a term comparable to “breakage” for the stubborn refusal to grant credits until about 3 rounds of pokes and threats. And, once we have the term (“bait and switch?” Kind of) we can also apply it to all forms of insurance– they’ve made a central business model from it. People are tired and living complicated lives. Many just don’t have time to keep track of and follow up on every single dollar that they are swindled out of. And the companies count on that.
Would a spa treatment at the Grand Wailea count if charged to my room?
I hope you report if you try that. They also sell a gift card, but I think it’s charged through shop.com
Works if not charged to the room
There are other non-SLH properties that have the word “resort” in their name and also do not qualify as a resort. One I saw recently was Faro Blanco Resort & Yacht Club in the FL Keys.
It has always been the case that there were tons of properties with “resort” in the name that didn’t qualify for the credit. I was saying that the page that they previously sent people to that was filtered to what Hilton considered to be “resorts” somehow included a bunch of SLH properties even though those wouldn’t trigger the credit (again, that page listed some very not-resorty places and there were lots of places with “resort” in the name that weren’t on the list).