Update 5/17/21: After reaching out to Capital One, we were told the following:
Select network benefits on Capital One Visa Platinum products will no longer be available to customers beginning September 1st. Capital One Visa Signature products will not be affected.
Capital One has notified some cardholders that they intend to drop some key travel benefits from their cards as of September 1, 2021 including rental car CDW, travel and emergency assistance, and travel accident insurance. While these are likely not frequently-utilized benefits, the change here certainly drops Capital One down a rung in its quest to compete with the major travel card issuers.
HelpMeBuildCredit.com passed along the following screen shot of a letter sent to some Capital One Quicksilver cardholders (note that my wife and I are both Capital One cardholders and neither of us have received this notification at the time of writing on our Venture, Venture One, or Spark Cash cards):
It isn’t immediately clear to me whether this change will only affect some cards or whether this is a change being made to all Capital One cards, but either way it is disappointing to see benefits dropped. This would run contrary to Greg’s wish list for how to make the rumored Capital One premium card a dream card to rule his wallet.