To round off my world record-themed 3 Cards, 3 Continents trip, I flew what was, at the time of taking it, the world’s longest flight from Singapore to JFK with Singapore Airlines (other routes are due to exceed its length in the next year or two).
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Blocked at 18 hours 50 minutes over a distance of 9,537 miles, the flight is so long that Singapore Airlines doesn’t have an economy cabin on the flight. Instead, seating is either Business Class or Premium Economy to ensure passengers are as comfortable as they can be.
Despite booking my ticket in Business Class, I was a little apprehensive about how much the flight would drag, but I was pleasantly surprised. The flight passed remarkably quickly and the way my sleeping schedule worked out I was able to automatically adjust back to Eastern time zone upon landing.
The flight was very comfortable, the service was excellent, in-flight entertainment options were comprehensive and the food was tasty but not as amazing as I’d anticipated. Unfortunately the Wi-Fi didn’t work for the duration of the flight and there was no scheduled meal service for the last 8 hours of the flight which I hadn’t expected, so that left a bit to be desired.
I booked the flight using 99,000 KrisFlyer miles transferred from Amex Membership Rewards along with $54.57 in taxes and fees.
Here’s a full review of my experience on the world’s longest flight with Singapore Airlines from Singapore to JFK – flight SQ24.
Singapore Airlines SilverKris Lounge
The flight departed from Terminal 3 at Changi Airport in Singapore. My business class ticket meant that I was eligible for SilverKris Lounge access and it was no problem entering the lounge more than 12 hours before my flight was due to depart.
I arrived at about 10:30pm with the flight departing at 11:50am the next morning. I napped for about an hour in the lounge, but otherwise spent the time catching up on some work and writing this post about what I’d done during my 24 hours in Singapore. While having a lack of sleep might not sound appealing, it worked out perfectly for having no jetlag upon arrival back in the US (more about that later).
I headed to the gate about 45 minutes before the scheduled departure time and boarding began shortly after.
Singapore Airlines SIN-JFK Business Class Seating
Singapore Airlines flies SQ24 on an Airbus A350-900 with a 1-2-1 configuration in business class, thereby ensuring all passengers have direct aisle access.
When Shae and I fly together in business class we tend to pick center seats so that we can sit next to each other. Seeing as I was flying solo for 3 Cards, 3 Continents, I picked 15K – a window seat.
The seat was nice and wide and was comfortable to be in for such a long flight.
Between the seat and the window was a storage cubby hole, light, headphone input, a power outlet and a couple of USB outlets.
On the headrest on the other side of the seat were three additional lighting options.
If those aren’t enough personal lights, there are a couple more above your seat. Unfortunately there were no air nozzles next to them. Although they kept the cabin at a reasonable temperature for the first half of the flight, it felt like it got warmer for the second half and so using the blanket was uncomfortably warm.
On the window side of the seat was a small storage compartment containing a bottle of water and noise cancelling headphones.
Next to that was the tray table. This was a good size, but it didn’t move as much as I’d have liked which made it harder to get up from the seat while the tray table was down.
On the other side of the seat were controls to adjust the seat, turn on the overhead lights, call a flight attendant, etc.
I was initially confused as to why my seat didn’t move when trying to recline during the flight. It turned out it was because Singapore Airlines stores your blanket and two pillows behind the seat and so the seat doesn’t recline while they’re back there.
The seat has a padded footwell that’s parallel to your seat, but off to the side. That means it can’t comfortably be used when reclining, but it does mean that when your bed is fully flat that you have more space.
Beneath that footwell was another storage spot that can be good for placing shoes.
Above the footwell was a small shelf where you can place drinks during the flight, while above that was a small cubby hole where I stored my glasses so they didn’t get lost.
What looks like a little compartment to the left of the shelf is in fact a mirror.
In-Flight Entertainment
Business Class has a good-sized in-flight entertainment (IFE) screen.
Somewhat surprisingly, the IFE didn’t have a touchscreen. Instead you have to use the controller.
Singapore Airlines has a comprehensive selection of movies, TV shows, games, music, etc. For example, our flight had 363 movies available with options from around the world.
The noise-cancelling headphones were good quality and definitely helped block out noise while I watched movies.
Singapore Airlines Business Class SIN-JFK Food & Drink Menus
Singapore Airlines lets you select your meals ahead of time, so I did that a week or two before my flight to ensure there wouldn’t be any issues with them being out of whatever meal I wanted.
Singapore Airlines also has a feature called Book The Cook for passengers on flights of 1.5+ hours sitting in Business Class, First Class or Singapore Suites. This allows you to pre-order non-menu meals, with dozens of different options. I went with a menu item for my first meal and used Book The Cook for my second meal.
For anyone who hadn’t pre-selected their meals, here are the menus for the SIN-JFK route (the JFK-SIN route offers different meal options).
There’s also an extensive drinks selection, from wines to spirits to soft drinks to coffee to tea.
Pre-Departure
While we were all getting settled into our seats, flight attendants came round offering a pre-departure drink of champagne, juice or water.
Another flight attendant came round with slippers, socks and something else that I’m not sure of what it was because I tucked them all away an eye mask. I’m assuming the little pouch in the bottom-right corner of the photo was below was some kind of amenity kit, but if it was then it was the most sparse amenity kit ever. If it wasn’t an amenity kit, I simply wasn’t offered one which also seems strange. Update: Based on comments below, Singapore Airlines only offers an amenity kit upon request.
I popped to the restroom before the flight departed. The restroom wasn’t particularly big and didn’t have any amenities beyond facial mist, hand lotion, eau de toilette and some face towels. There was therefore nothing like toothbrushes and toothpaste which also presumably weren’t provided in the barely-existent or non-existent amenity kit.
The Flight Itself
We were ready to leave about 25 minutes after boarding began. Singapore is one of the world’s busiest ports and as we flew overhead it wasn’t hard to see why.
I tried connecting to the plane’s Wi-Fi during the flight but couldn’t get it to work for the duration of the flight. I likely wouldn’t have gotten any actual work done, but it would’ve been nice to have stayed connected on a flight that lasts for almost an entire day.
About 15 minutes after takeoff we were served some mixed nuts. These were served in a packet rather than warmed and served in a ramekin.
Drinks were offered shortly after. Seeing as I was flying Singapore Airlines I asked for a Singapore Sling and a water. However, having spent more than 12 hours in the lounge leading up to the flight, I was feeling a little pickled and so only ended up having a couple of sips of the Singapore Sling.
The meal service timing felt off for the first meal. The hot smoked salmon appetizer wasn’t served until almost 45 minutes after drinks had been served.
A selection of breads and rolls were offered shortly afterwards; I chose a couple of pieces of garlic bread. These weren’t as soft as I’d expected and seemed like they were on their way to becoming Melba toast.
The entrée wasn’t served until 25 minutes after receiving the appetizer which is another reason the timing of the meal service felt like it was off.
The seared fillet of barramundi was good, but not as flavorful as I’d been expecting. It was supposed to be served with sautéed baby carrots, asparagus and spelt risotto, but the carrots and asparagus were seemingly replaced with squash, green beans and a cherry tomato.
Dessert consisted of a slice of chocolate cream cake and some sliced fruit.
Other than a one hour nap in the lounge before the flight, I’d been awake for more than 24 hours and so I was feeling tired at this point. I tried to work out how to put the bed together, but a flight attendant soon came over to do that for me. The seat reclines and then the seat back folds down to create a larger sleeping area.
The photo below was taken after I woke up from sleeping and so the bed isn’t as tidy as the flight attendant had initially set it up. Apologies for the blurriness of it too – the cabin was dark and so I used Night Sight, but the 10 seconds that took to take the photo meant I wasn’t able to keep as still as needed.
Perhaps it was just because I was so tired, but the bed felt incredibly comfortable and I got about 7 hours of solid sleep. Due to how the seatback folds down, there was a lot of sleeping surface and so it felt more spacious than other business class seats I’ve had in the past.
I fell asleep at about 2pm Singapore time which is 2am ET. Sleeping for 7 hours meant that I woke up at what was effectively 9am ET. That was perfect because it meant that I was immediately back on US time when we landed and so I had zero jetlag after arrival. Most other business class passengers seemed to sleep until about an hour before we landed which meant they woke up at about 5pm ET which might make it harder for them to adjust to ET if New York or the east coast was their final destination.
Shortly after waking up, a flight attendant stopped by my seat to ask if I wanted my next meal and so I said yes. This started off with chicken satay.
This was followed by an appetizer of seared pepper crusted tuna with shaved fennel, crab and togarashi mayonnaise. This was my favorite dish of the flight, although as I’ll explain shortly, there were fewer dishes on the flight than I’d expected.
My next dish was one I’d selected from the Book The Cook menu – chicken curry. The curry was tasty enough, but wasn’t as flavorful as I was expecting from a southeast Asian airline.
Singapore Airlines should also market it as a chicken and potato curry because half of what looks like chicken in the bowl is actually potato. There were therefore maybe half a dozen chunks of chicken in there and the sauce to rice ratio was a little off.
A slightly puzzling aspect of this dish is that it’s not served with something like naan bread, paratha or chapati. Instead, I was given a couple of regular bread rolls.
A cart with some dessert options was brought around; from that I chose fresh sliced fruit and a sticky date pudding, the latter of which was OK but has nothing on sticky toffee pudding.
To summarize these two meals – they were good, but I was expecting to be blown away with the quality of the meals and I wasn’t. I’m not a foodie and don’t have high standards when it comes to food, so it was a shame that the dishes weren’t more flavorful than they were.
Surprisingly for me, I spent the rest of the flight watching movies and TV shows because I normally just listen to music. I watched Gone Baby Gone which I originally thought I’d seen before, but think I’d mixed it up with Gone Girl – this was good, but the twist felt like it was telegraphed ahead.
Next up was American Made with Tom Cruise. It was an OK movie, but felt a little sensationalized but perhaps the guy’s story really was that crazy. After that I watched Jason Bourne which I’d seen a few years ago but didn’t remember much about and figured it wouldn’t matter as much if I happened to doze off again. With only an hour left of the flight after that, I watched a few episodes of The Big Bang Theory as there wasn’t enough time for another movie.
Missing Meal
My second meal service ended at what was 10am ET, with our flight landing at about 6pm ET. In that eight hour period, Singapore Airlines didn’t serve any more meals.
I knew that I could order from a variety of snacks during the flight such as noodles, soup, nuts, chips, etc., but I wasn’t particularly hungry for several hours after that second meal.
I started getting a little peckish with a few hours left of the flight, but figured I’d wait to eat until they served the pre-arrival meal about an hour before landing. I got hungrier and hungrier and all of a sudden the flight attendants were coming through the cabin preparing for landing and it became clear that we wouldn’t be getting served anything.
It turns out that after serving a meal about 10 hours into an almost 19 hour flight, Singapore Airlines doesn’t provide you with any other food unless you explicitly ask for it. Perhaps my expectations were off, but I found this bizarre. I – apparently naively – assumed they’d serve a third meal because, y’know, why wouldn’t they?
When flying from the east coast to the UK, airlines serve two meals in economy – one shortly after takeoff and one shortly before landing. Those flights last seven hours or less, so I’ve no idea why Singapore Airlines doesn’t automatically provide food for an eight hour period at the end of this particular flight, especially for business class passengers.
After landing I scrolled through my photos of the menu, wondering if I’d missed where it said that we’d have to ask for food if we wanted anything to eat. There wasn’t anything that really suggested this would be the case. The menu did say that the second meal would commence halfway through the flight and, to be sort of fair, the menu doesn’t actually list there being a third meal before arrival. I’d just assumed there would be one, but I guess they figure business class passengers won’t be hungry within 8 hours of their previous meal.
It was a shame because that meant I left the flight with a sour ravenous taste in my mouth.
Final Thoughts
Despite some negative aspects, I enjoyed experiencing the world’s longest flight with Singapore Airlines in business class. Their service was friendly and attentive, the seat/bed was very comfortable and I got some great sleep. The meals that I was served were good but not spectacular and there were some pacing issues with the meal service. There’s an excellent selection of entertainment options with decent noise-cancelling headphones.
Thanks to sleeping through more than 1/3 of the flight, the almost 19 hour flight time wasn’t bad at all and felt like it passed by faster than the 5 hour flight I took from London Heathrow to Cairo in British Airways economy class earlier in the trip.
The lack of Wi-Fi on the flight was disappointing and even more disappointing was the fact that Singapore Airlines don’t provide a scheduled meal service in the second half of the flight. If you’re not aware of that then it means you go hungry and it shouldn’t be incumbent on passengers to have to ask for a meal during an 8 hour period of a flight.
Despite that, I’d be more than happy to fly in business class with Singapore Airlines again, even on this lengthy flight – I’d just have a better idea now as to what to expect.
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[…] These rapid travel times would profoundly impact business, leisure, and diplomatic travel, making long-distance trips much more feasible and accessible. Today, the longest nonstop flight is from Singapore (SIN) to New York (JFK), which is 9,537 miles and takes 18 hours, and 50 minutes. […]
Stephen-thanks for the very detailed review with tons of pictures. I always find your reviews to be the most detailed and I appreciate that. I’m not going to get into the squabble others are having in the comment section about the food (or lack thereof), but I do appreciate you bringing it up as it will help those of us who have never flown SQ and now know what to expect (or not to expect)…
Thanks for the review Stephen. It has been a couple of years since I last flew the SIN-LAX route, which I flew a dozen times in 2018-2019. I was in PE in the solo seats each time – very comfortable. At that time, they had book the cook for PE as well. I was happy with my meals, though not blown away. Service was impeccable but not over the top like Qatar. One of my top airlines for sure.
This post is ridiculous and about the most dishonest review I have ever seen of an airline. The service is beyond exceptional on Singapore Airlines, all you had to do was ask and it would have been provided without question. Instead you spew utter nonsense about how the flight and service did not meet your unrealistic expectations. I have flown biz class on Emirates, Qatar, JAL, Korean Air, Cathay, Eva, Thai and others, and SQ continuously trounces them in service, hard product, and food.
Bull….Qatar blows Sing Air away in every category, JAL matches or exceeds Sing Air, the guys review was right on…take Qatar if you have a chance
Stephen Thank-you for the honest review. I am laughing at all the criticism you are getting. Are these posters forgetting that It was not long ago that Singapore was the # 1 airline in the world. Expectations should be high and in this case I would say Singapore did not meet them. I recently had much better service in JAL Bus and F class.
Your mistake is to assume. You assume that everyone on board would like to be woken up every single time for a meal. You assume amenities such as toothbrush and toothpaste was not provided. You assume that every service has to be catered to your own preference when there are others around you. Had you taken the time to ask the attendants might have provided you with everything and all the answers you require. Clearly shows that you are not well travelled and don’t have the ability to ask and clarify. Yes the airline might not be perfect but maybe next time try asking instead of expecting people to be able to know whats in your mind. Never once there has been insufficient food on an aircraft had you only asked. Think about the other passengers around you who might not want to be woken up for another meal service. So here is a tip, ask and you shall receive
I didn’t assume that everyone on board would want to be woken up every single time for a meal, so I’m not sure why you assumed that I did. Incidentally, they did actually wake some passengers up earlier in the flight to find out if they wanted a meal.
I also knew that there wasn’t insufficient food on the plane either. I just don’t think it’s unreasonable to think that on an almost 19 hour flight that in business class you might be proactively offered a meal during the second half of that flight. Like I mentioned in the review, an economy class flight of 7 hours automatically gets two meals when flying transatlantic, so why would a business class flight not get one provided without having to specifically request it for a duration longer than that? I’d known that I could ask for some snack items, but I didn’t ask for those because on every single flight I’ve ever been on at least one meal has been provided during an 8 hour period like that.
Danny, You shouldn’t have to ask it should be offered. This is a distinction between good service and great service. Singapore is usually known to offer the latter. And I also would assume a meal would be served in the last 8 hours of the flight. It is on almost every other airlines long haul flights.
I took this flight in business class with my wife on 5 Sep. We could connect to the WIFI both on our phones and laptops. Good enough for texting, emails and browsing. It works only when the plane is at cruising altitude.
There are toothbrushes, hairbrushes, shavers and shaving creams inside the amenity drawers in the lavatories.
I mean come on, if you’re hungry, ask. Don’t assume that there’s gonna be unlimited food onboard and then blame the airline that you left the plane hungry.
No food for the last EIGHT HOURS of the flight is a huge deal breaker for me. A long haul SQ business flight has always been on my bucket list, but you’ve gone a long way toward talking me out of it with this review.
You can still ask for food, it’s just not provided automatically which I hadn’t realized until after taking the flight.
Great review. Thanks for this. SQ are very keen to keep up the impression that they are the best in the world, but really they are in the same race to the bottom as everyone else. Any one of the negatives you highlight are not enough to condemn the airline, but added together they show that surreptitious standard lowering is the name of the game. You want a toothbrush, ask for it. You want food, ask for it. They know most people won’t, but worse than that they don’t instruct you that this is an option. Given the scandalous cost of business class at the moment, you’d think that airlines would be falling over themselves to provide a differentiated service, but no. The premium-paying passenger is not king anymore, profit is.
I think ur right they got it wrong..ASK for it and u will receive but it’s not cost it’s the weight that’s why they do it..
Weight is cost. And I see no reduction in the price…..
Did anyone LOOK what SQ offered before the flight Nope. SQ set the price and people booked it and Pepper got it at a very Good cost. I’m sorry this flt is not up to ur standards but before u buy anything check out the terms.
CHEERs
Thank God I read this. I would have made this flight divert. I can’t handle without a meal every 3-4 hrs. Or else I would turn into a ‘hangry’ monster. I’ll pack my own meals for the in between. I’m so used to being fed in the lounge, then inflight, and then in the lounge after an ultra long haul flight. I’m flying this route in Dec and back in Jan.
They do have food that you can request during the flight – I just hadn’t done that as I’d assumed they’d be serving one more meal before landing.
Our next long trip after our next Japan trip is to be a repeat of SE Asia. I was looking forward to SQ. Instead, I think we will do ANA thru to BKK. ANA has a new business class seat, the Room. Which is getting better reviews than Q-Suites. Especially since Qatar has 4 different long range aircraft and half of them don’t have Q-Suites.
Remember I was taking SQ22 about 3 years ago and not realized no standard meal service last 8 hours, me and my two colleagues left the plane starving, and drove to the nearest Starbucks for breakfast
When I first flew this route on PY, I was also shocked at the lack of meals for the second half of the flight. There is a pre-landing slice of pizza, but you won’t get it if you’re asleep when they serve. It’s just ridiculous that they would serve the same number of meals for a 19-hour flight as a 10-hour one.
There were no hot or healthy snack options at the galley; only chips, muffins and chocolates. I left the plane extremely hangry.
Same thoughts! Just flew SIN–JFK last month and was surprised also on the lack of meal service in 2nd half.
You were diplomatic in describing a pretty awful product…really a disgrace for the airline. I flew SQ before the pandemic and things have deteriorated, although I would have been more proactive in requesting things. But why should the onus be on the passenger?
Based on this review, I’ll actively avoid SQ long-haul.
No working wi-fi on a 19-hour flight?
How come you weren’t proactive with asking for a meal or getting the WiFi fixed?
With regards to the Wi-Fi, at the start of the flight I just figured it was taking a little while to get booted up. I then slept for 7 hours and it still wasn’t working at that point. That was about 10 hours into the flight and so I assumed other passengers who did need working Wi-Fi would’ve already mentioned it, plus I would’ve thought flight attendants connect to the Wi-Fi during the flight and so they would’ve noticed themselves. If Wi-Fi isn’t working 10 hours into a flight, I doubted me bringing it to their attention would make a difference. Besides, I wasn’t planning on working during the flight and so it wasn’t that important to me – it just would’ve been nice to have.
As for the missing meal service, as I mentioned in the review I didn’t ask for a meal because I assumed that one would be served shortly before landing. I therefore didn’t want to ask for noodles or anything like that with only 2-3 hours of the flight to go as I thought that something would be served automatically within an hour or so. At one point there was a strong smell of food in the cabin like when flight attendants are preparing a meal service, so I figured a meal was imminent.
I think you should have just asked about the WiFi. Sometimes clouds, weather, or just a busy service cause them to forget to turn it on or delay in turning on the wifi. I just don’t think you can point this out as a potential negative unless you asked a flight attendant about it..
I frankly loved that this review was brutally honest. This is an airline that the Influencer-types fall all over themselves to fawn about but you called out the good and the bad. Thank you!
I just booked this flight for next April The miles needed was much higher than 99,000 KrisFlyer unfortunately and the outright cost for business seats was expensive so I settled for the Premium Economy. I did pay extra for the first bulkhead row in that section so that I can stretch out a bit more. Hopefully it will be worth it.
they have toothbrushes in a drawer in the bathroom
I am anxious to book my very first SQ flight; therefore, I am looking at SQ reviews. As usual, I have to get past the remarks that you are suffering in business class and not cattle class, and that you sleep for hours and hours despite spending thousands of dollars or points out-of-pocket. Most important to me is the wi-fi, because on that long of a flight I would like to work on my laptop. I tried wi-fi on Delta to the Caribbean but it was very slow and not worth it for me. I read that SQ wi-fi also is disappointing. I always pre-order my meals, but the food looked good, and I know I can always go to the galley to ask for extra snacks, if I’ve already eaten my own granola bars that I always have in my carryon. I always bring a book to read because, after using EK IFE, no other airline’s IFE is as good. Even the music selection often is bad, when I just want light classical music ambience for reading. The past couple of decades, air temperature has been too warm for me, while all the other passengers are from tropical climates and bundled up in their heavy winter coats (there’s not much I can do about this.) All-in-all, a helpful review.
Yep, if Wi-Fi is important then my flight wouldn’t have worked for you, but perhaps it was a one-off. To be fair to Singapore Airlines though, I didn’t feel like I suffered; it just wasn’t as an amazing an experience as I would’ve expected and some aspects were simply strange.
The most important info is missing from this review and that is HOW you booked this flight? Cash or points? If it points, how many, where did you transfered them from, the booking process etc.
I’ve just added that to the post – 99,000 KrisFlyer miles transferred from Amex and $54.57 taxes & fees.
thanks
They don’t make it all premium for the passengers comfort, but because it would be uneconomical given the fuel burn per pound of load they are carrying.
It looks like basically the same J seat I flew with them a while back. That tiny foot well is the absolute worst. The seat to me is the single most important element of a J product, and SN has the worst of any non CCP Asian carrier.
I’m only 5’9″, so I had plenty of space for me and didn’t feel the footwell was too small, but if I was taller then that might have been more noticeable.
yep, that footwell is the worst — i get a backache sleeping at an angle with my feet in that tiny space. and the food is dreadful. the in-flight crew/service are great, but they can’t make up for the cubby or the food
Honestly, it sounds like miss after miss considering Singapore’s reputation for outstanding premium cabins. The packet of nuts, the food that didn’t match the descriptions, the cost savings in adding potatoes (of all things) in the curry, the lack of pro-active offering of snacks after the second meal, not at least mentioning the availability of the amenities kit.
The menu does say that the second meal can be had any time starting at the midpoint of the flight, up through two hours before arrival — but it doesn’t sound like that’s what was offered (instead, it sounds like “do you want a second meal, yes or no”?
They offered the second meal shortly after I woke up, but that seems to be somewhat of dine on demand in case people sleep through most of the flight.
Is there a vegan or vegetarian meal option? I did not see that in your menu pictures. Will be flying this route in February.
That’s an interesting point – I hadn’t picked up on that. I imagine you can select vegan and vegetarian meals via Book The Cook.
I have to agree on food, I was so excited flying business with SA anticipating a world class quality food but it turns out average. Tried Korean and JAL business the same month and it was the same . Good but not great , service is better on SA.
From what I can remember I really enjoyed EVA Air’s food and I think Thai Airways too.
and ANA’s is good too
Had a similar meal experience on CX from HKG to JFK, where the last X hours were fairly devoid of food, with no one mentioning that it was there for the asking. Live and learn!
I’ll definitely be bearing this in mind in the future.
When I fly to Hawaii (10hrs)I just walk to the back of the plane and ASK and sometime pay at odd hrs..
Remember it takes 3 gallons of fuel to carry the last gallon u use before landing.There’s no cheap seats to cut down on weight as to Make Money. The old planes they didn’t make any money on them just PR. When going east to west they would weigh u before the flt. A know before u go Thing.
I missed the cost on the flt ?
CHEERs
Good point – it cost 99,000 KrisFlyer miles transferred from Amex Membership Rewards and $54.57 in taxes & fees – I’ve added that to the post.
Super Deal IF I needed that and I have the Points !!!
SQ does offer amenity kits, but they’re on request rather than proactively distributed.
That’s good to know. On the one hand I guess that’s good as it means there’s no wastage, but it would’ve been nice for flight attendants to walk through offering them though so that it’s a little more obvious that they’re available in some way.
It seems like the recurring issue here is really a communication problem. I dont mind trying to avoid the waste of giving everyone amenity kits, but they need to at least say “amenity kits available upon request” somewhere.
Similarly, they should be communicating the food availability. I remember a OneMileAtATime post a few years ago about how the meal times on this flight didn’t make sense to him, but his menu at least had a graphical time bar of the flight at the top that showed when meals would be served and the times that other food was available. It seems like they’ve done away with that?
Personally, if I land in NYC at 5pm, I’m gonna prefer to do dinner on the ground. But this seems to be an unpopular opinion.
Yep, a communication issue is the best way of describing it. One of the reasons I wanted to write this longer review is so that people have a better idea of what should – and, more pertinently, shouldn’t – be expected during the flight seeing as that wasn’t communicated well by the airline.
You were given an eye mask. As for the amenity kit you must request for one, which is odd, but they do have them.
Of course it’s an eye mask – not sure why that didn’t occur to me!
Fun review as always, Stephen!
I am not sure if I missed anything, but, any comments on COVID related restrictions of which we should be aware during this itinerary?
I didn’t even think to mention that in my posts. No – all the countries I visited didn’t have any PCR requirement. Before arriving in Singapore I did have to complete a health check form which required me uploading a copy of my vaccination certificates. I think you can enter Singapore if you’re unvaccinated but you have to have a PCR test, but I didn’t investigate that side of it as it wasn’t applicable for me.
Book the Cook is also available for premium economy.. Though it depends on the airport. It’s not currently offered out of JFK only business and first