Which Premium Cards are Keepers?

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Ultra-premium credit cards often have great perks like lounge access, elite status accelerators, free nights, companion tickets, etc. The problem is that the annual fees, which can be as high as $695, can be overwhelming. All of these pricey cards are worth getting for their initial welcome bonuses, but they can be very expensive to keep… especially if you have more than one. How can you decide which are worth keeping?

Since last publication, the spreadsheet linked within this post has been updated to version 10 where I added the recent changes to the Amex Gold and Strata Premier cards, and made miscellaneous other updates. In a previous revision, version 9.1, I added the Hilton Business card. In version 9.0, I added the Delta card changes that were described in the post “Big changes to Delta Gold, Platinum, and Reserve cards.”

a man with his chin on his hand

The premium card worksheet

In order to help identify which cards to keep or cancel, I created a Google Doc spreadsheet with tabs for each of the most popular ultra-premium rewards cards (and a handful of popular premium cards). On each tab you can enter your estimated value for each perk and then return to the summary tab to see which cards are keepers.

–> Click here to open and copy the spreadsheet into your own Google account

The rest of this post goes into detail about how I recommend using this worksheet, but here are some quick tips for those who don’t plan to read the rest (I get it: even though there’s some really good stuff below, you’ve got other things to do):

  1. Don’t double-count overlapping perks! For example, assign value to Priority Pass only to the card that you’re most likely to keep.
  2. Value perks based on how much you’d be willing to pre-pay if it was available as a subscription. Don’t estimate based on how much you’re likely to save.
  3. If your total value of perks equals or exceeds a card’s annual fee, then its a keeper.

Background

To make up for big fees, issuers (especially Amex) have been adding “sponsored perks” where you can get rebates from spend with specific vendors (Equinox, Peloton, New York Times, DoorDash, Dell, Saks Fifth Avenue, etc.). On paper, it looks like you can get back more money than the annual fee for these cards. And you can, if you would actually pay for these products and services anyway. The reality, though, is different. Take the Business Platinum Dell credits, for example. Each year, January through end of June and again July through end of December, you can get $200 back from Dell purchases, for a total of $400 back. If you regularly buy $200 or more from Dell, both early in the year and late in the year, then the rebate really can be thought of as being worth nearly its face value. But, if you find yourself scrambling twice per year to figure out what to buy, the rebate should be worth considerably less to you. In my case, since Dell rarely has in-stock XBox gift cards anymore (which can be used for anything in the Microsoft Store), I value these Dell rebates at only half of face value. It’s nice to get free software, microphones, earbuds, chargers, cables, and other gadgets twice per year, but not face-value nice.

When it comes time to pay the annual renewal fee on each of your premium cards, it makes sense to evaluate whether or not the card’s perks and rebates are at least as valuable as the card’s annual fee. If the answer is “no”, then I recommend calling to cancel the card. If the card issuer offers a great retention bonus, great — keep the card for another year. If not, go ahead and cancel or, better yet, product change to a fee-free card if possible (note that Amex Platinum cards do not have a product change path to a free card).

If you decide to cancel rather than downgrade, please take a look at our checklist for cancelling credit cards to avoid losing points and other rewards.

How to estimate value

When you pay a credit card’s annual fee, you are essentially pre-paying for a year of perks that this card offers. The best way to determine what these perks are worth to you is to decide for each one, how much you’d be willing to pay if it was available independently as an annual subscription. Consider the Amex Business Platinum card’s wireless cell phone credits, for example. The Business Platinum card offers up to $10 back per month when you use your card to pay your cell phone bill. On the surface, that sounds like an easy $120 back per year for most of us. But you shouldn’t value it at the full $120. Imagine if your phone company sold a benefit like this separately: What would you pay annually to AT&T (for example) to save $10 per month off your bill? You wouldn’t pay $120, would you? It wouldn’t make any sense to pay $120 up front for a total of $120 in savings spread out through the year. Instead, you might pay $100 (for example) for a $120 in savings.

Other examples:

  • Chase Sapphire Reserve $300 Travel Credits: This is a really easy credit to earn since all travel purchases count. But how much would you pay in advance to get $300 back? Keep in mind, too, that the Sapphire Reserve doesn’t give you points for that $300 in spend. That’s almost $15 in rewards lost to that spend. I’d argue that you shouldn’t value this perk at more than $285 and it would be reasonable to value it less.
  • Amex Platinum $200 Prepaid Hotel Credit: Consumer Platinum cards offer $200 back per calendar year towards prepaid Fine Hotels & Resorts or The Hotel Collection bookings. That’s great, but how much would you pre-pay for this rebate? Keep in mind that unless you habitually book through Fine Hotels & Resorts or The Hotel Collection, you might end up not using this perk at all. Personally, I wouldn’t value this at more than $100 per year.
  • Marriott Bonvoy Brilliant 85K free night certificate: You might save $500, $700, $900 or more off a hotel night when you use this certificate, but there’s no way you should pay that much in advance. The only reason to pay in advance for a free night certificate (especially one that expires after a year) is if you expect to get way more value than you paid. So, for example, you might be willing to pre-pay $300 for the chance of saving $500 or more.

Overlapping perks

One and done perks

There are many valuable perks that have no incremental value if you have the same perk from multiple cards. For example, getting Hilton Gold status from one credit card is great, but getting it from a second card has no incremental value. Here are some more examples where you might value a perk from one card, but having on multiple cards doesn’t make it any more valuable:

  • Free checked bags
  • Elite status with a specific hotel, airline, or car rental service
  • Lounge access to a specific type of lounge

Diminishing return perks

Some perks have diminishing value with each extra card that offers the perk. For example, each of the Amex Platinum consumer cards (the regular consumer Platinum card, and the one’s from Schwab and Morgan Stanley) offer $240 per year in Digital Entertainment Credits: Up to $20 per month rebate for select digital entertainment services. In my case, I subscribed to the New York Times e-edition anyway, and so value this perk on my generic Platinum card pretty highly. I pay about $17 per month, or $204 per year and so I value these savings at about $180 (i.e. I would be willing to prepay $180 for those savings). But I also have the Schwab Platinum card which I have used to subscribe to Peacock Premium for $14 per month. I wouldn’t pay for Peacock Premium without the rebate, though, so here I value the perk at only about $25.

How to value overlapping perks

The trick to doing this right is to first figure out which of your cards are the most likely “keepers” and assign perk values to those cards first. Then go to your next most likely to keep cards, and only assign incremental value (if any) to perks that overlap with your keeper cards. And repeat with the next most likely to keep cards, and so on.

If you have a bunch of premium cards, this is not easy! For example, many premium cards offer Priority Pass memberships. If you have more than one, then it’s a good idea to figure out which card is the most likely “keeper”, but keep in mind that the value of Priority Pass varies by card. Many versions of Priority Pass no longer include free meals at Priority Pass restaurants. And details vary about how many guests you can bring in and what it would cost (if anything) to add authorized users with their own Priority Pass membership. One of the best options overall is with the Chase Ritz card which offers Priority Pass with unlimited guests, and free authorized users, each of which can get their own Priority Pass with unlimited guests. But the Ritz card isn’t easy to get (you have to start with a Chase Marriott consumer card and upgrade) and its perks aren’t ideal for everyone. Still, if you have the card and highly value its key benefits like the $300 incidental travel rebate and 85K free night certificate, it makes sense for this to be your first-in-line keeper card. Estimate the value of Priority Pass on that card, but not on any others (unless the other card’s Priority Pass is better because it includes restaurants). If the Ritz card isn’t for you, a good alternative is Capital One’s Venture X card which also offers Priority Pass to your free authorized users. Having a single “keeper” card with Priority Pass solves another problem: you’ll never have to wonder which of your many Priority Pass cards is the right one to use at any given time. Get the one that comes with your keeper card and never request another.

A real-ish example (last updated Feb 2024)

I used to show my own spreadsheet here, but my situation has become too complicated to explain in a single post. Many of the cards I have are keepers just because writing and talking about credit cards is my career. I wouldn’t have as many cards otherwise. So, instead, I created a spreadsheet for a friend. She has the Chase Sapphire Reserve card, the Chase Freedom Unlimited card, Amex Gold Card, and a Delta SkyMiles Platinum card. She also currently has Delta Platinum Medallion Elite status and values that highly. She is also thinking about upgrading her Delta Platinum card to a Reserve card in order to get Sky Club access and to get a better way of earning Medallion Qualifying Dollars towards elite status through credit card spend. She has a job where she is reimbursed for travel that she pays for herself and so she believes that it would be very easy for her to use the new Delta Stays hotel credits available through Delta cards.

For this exercise, I filled out the spreadsheet on my friend’s behalf as if I were her and imagined her valuations for each card perk…

Chase Sapphire Reserve

Card Offer and Details
60K Points ⓘ Affiliate
60K after $4K spend in 3 months
$550 Annual Fee
Recent better offer: Expired 12/1/22: 80K after $4K spend
FM Mini Review: Excellent all-around card for frequent traveler. Best when paired with no-fee Chase Freedom Flex, no-fee Freedom Unlimited & no-fee Chase Ink Cash Click here for our complete card review
Earning rate: 10X hotels & car rentals booked through Chase Travel℠ ✦ 10X Chase Dining ✦ 5X flights booked through Chase ✦ 3X Travel and Dining ✦ 10X Lyft (through March 2025)
Base: 1X (1.5%)
Travel: 3X (4.5%)
Dine: 3X (4.5%)
Other: 10X (15%)
Card Info: Visa Infinite issued by Chase. This card has no foreign currency conversion fees.
Noteworthy perks: $300 Annual Travel Credit ✦ Points worth 1.5 cents each towards travel when booked through the Chase Travel(SM) Portal✦ Transfer points to airline & hotel partners ✦ Primary auto rental coverage ✦ Priority Pass Select lounge access ✦ Access Sapphire Lounges for yourself and 2 guests for free ✦ Access select Air Canada Maple Leaf lounges when flying Star Alliance ✦ Up to $120 Global Entry fee credit ✦ Free DashPass through 2027

My friend’s (made-up) valuations for the Sapphire Reserve benefits total just a bit over the card’s annual fee. She should keep this card.

Amex Gold Card

Note that the following example was created in Feb 2024, before Amex updated the Gold card’s benefits and pricing (details here).

Card Offer and Details
75K points + 20% back at restaurants ⓘ Non-Affiliate
75K points after $6K in purchases in the first 6 months + 20% back at restaurants for the first 6 months up to $250 back. Terms apply. (Rates & Fees)
$325 Annual Fee
Information about this card has been collected independently by Frequent Miler. The issuer did not provide the details, nor is it responsible for their accuracy.
Recent better offer: 100K after $6K in the first 6 months + 20% back at restaurants for the first 12 months up to $250 back [Expired 11/10/24 - referrals only]
FM Mini Review: This card offers an awesome return on US supermarket and worldwide dining spend, putting it at or near the top-of-class in both categories. Dining credits and Uber / Uber Eats credits go a long way towards reducing the sting of this card's annual fee.
Earning rate: 3X points for flights booked with airlines or on amextravel.com ✦ 4x points at US Supermarkets (up to $25K in purchases, then 1x) ✦ 4x at restaurants worldwide (up to $50k in purchases, then 1x) ✦ 1X points on other purchases. Terms apply. (Rates & Fees)
Base: 1X (1.55%)
Travel: 3X (4.65%)
Dine: 4X (6.2%)
Grocery: 4X (6.2%)
Card Info: Amex Pay Over Time Card issued by Amex. This card has no foreign currency conversion fees.
Noteworthy perks: Up to $10 in statement credits monthly with participating dining partners (Goldbelly, Wine.com, Five Guys, Seamless/Grubhub, The Cheesecake Factory) ✦ $10 monthly Uber or Uber Eats credit (use it or lose it each month - must select Amex card as payment method to redeem) ✦ $7 monthly Dunkin' credit ✦ $50 twice-annual Resy credit ✦ $100 hotel credit on qualifying charges on stays of 2 nights or longer, plus a room upgrade upon arrival, if available with The Hotel Collection at americanexpress.com/hc ✦ Enrollment required for select benefits.

It turns out that my friend doesn’t value the Gold card perks as high as the annual fee and so she should call to cancel when the annual fee next hits. If she gets a great retention offer, great, she can keep the card another year. If not, she should make sure she has another card that earns Membership Rewards so that she won’t lose her points.

Delta SkyMiles Platinum Card

Card Offer and Details
60K miles ⓘ Affiliate
60K miles after $3K spend in 6 months. Terms apply. (Rates & Fees)
$350 Annual Fee
FM Mini Review: Good choice for frequent Delta flyers who can make use of annual companion certificate
Earning rate: 3X Delta ✦ 3X purchases made directly with hotels ✦ 2X restaurants ✦ 2X US Supermarkets
Base: 1X (1.1%)
Travel: 3X (3.3%)
Dine: 2X (2.2%)
Grocery: 2X (2.2%)
Brand: 3X (3.3%)
Card Info: Amex Credit Card issued by Amex. This card has no foreign currency conversion fees.
Big spend bonus: Earn 1 Medallion Qualifying Dollar (MQD) per $20 spent
Noteworthy perks: 15% off when using miles to book an award flight (Delta metal only) ✦ Annual $2,500 MQD Headstart ✦ US, Caribbean, or Central American economy companion certificate (subject to taxes & fees) each year upon card renewal ✦ Earn up to $150 as a statement credit each year after booking prepaid hotels or vacation rentals with your Card through Delta Stays on delta.com/stays ✦ Up to $10 per month in statement credits for purchases with select rideshare service providers [enrollment required] ✦ Up to $10 per month in statement credits on eligible purchases with U.S. Resy restaurants [enrollment required] ✦ Priority boarding ✦ First checked bag free on Delta flights ✦ Complimentary Upgrade list: get added to the complimentary upgrade list after Delta elite members and Reserve cardmembers ✦ Cell phone protection ✦ Terms and Limitations Apply. (Rates & Fees)

Mostly due to the fact that my friend highly values Delta elite status and that this card offers a $2,500 MQD Headstart, it’s a clear winner. That said, she may do even better with the Delta Reserve card and so I filled that out on her behalf too…

Delta Reserve Card

Card Offer and Details
70K Miles ⓘ Affiliate
Earn 70K miles after $5K spend in first 6 months. Terms apply. (Rates & Fees)
$650 Annual Fee
FM Mini Review: Excellent choice for frequent Delta flyers who can make use of SkyClub access and companion certificate. Also a good choice for big spenders seeking Delta elite status.
Earning rate: 3X Delta
Base: 1X (1.1%)
Brand: 3X (3.3%)
Card Info: Amex Credit Card issued by Amex. This card has no foreign currency conversion fees.
Big spend bonus: Earn 1 Medallion Qualifying Dollar (MQD) per $10 spent
Noteworthy perks: 15% off when using miles to book an award flight (Delta metal only) ✦ Annual $2,500 MQD Headstart ✦ US, Caribbean, Mexico or Central America roundtrip main cabin companion certificate (subject to taxes & fees) after card renewal ✦ SkyClub access (starting 2/1/25, 15 visits per year (after 15 visits have been used, additional visits can be purchased for $50 each) or to earn an unlimited number of visits each year starting on 2/1/25, spend $75K or more on eligible purchases between 1/1/24 and 12/31/24, and each calendar year thereafter. ✦ 4 Delta SkyClub one-time guest passes ✦ Centurion Lounge access when flying Delta ✦ Earn up to $200 as a statement credit each year after booking prepaid hotels or vacation rentals with your Card through Delta Stays on delta.com/stays ✦ Up to $20 per month in statement credits on eligible purchases with U.S. Resy restaurants [enrollment required] ✦ Up to $10 per month in statement credits for purchases with select rideshare service providers [enrollment required] ✦ Complimentary upgrades ✦ One statement credit every 4 years for the $120 Global Entry application fee or one statement credit every 4.5 years for the $85 TSA Precheck application fee ✦ Priority boarding ✦ First checked bag free on Delta flights. ✦ Hertz President's Circle Status ✦ Terms and limitations apply. (Rates & Fees)

The Delta Reserve card has even more upside in this example than the Delta Platinum card. My friend would get Sky Club access and the ability to earn a reasonable number of MQDs through spend. She should apply for a Reserve card (that’s better than upgrading because she’d be able to earn a welcome bonus) and then either keep or cancel her Delta Platinum card. An advantage to keeping it is that the MQD Headstarts are additive so she could get even more of a boost towards elite status. If she thinks that she can make good use of two companion tickets each year then this would be a good strategy.

An even better strategy for my friend would be to look into getting Delta business cards. They have the same annual fees and perks as their consumer counterparts but come with even more hotel credits. To keep things simple for this exercise, though, I made the assumption that she is not comfortable applying for business cards.

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Nathan

The text regarding priority pass on some sheets mentions restaurant access, but I believe this has been removed from all the major cards (big loss in my case for CSR). If I’m correct, it might be worth editing to reflect that.

giantcx

What about primary insurance for car rentals for the CSR and CSP? It’s pretty valuable and a definitely a cost savings.

Bobby

SiriusXM no longer offered for the entertainment credits on Amex Consumer Plat cards.

Andrew

Honestly… I’m down to the Aspire and Capital One X as keepers. The others I just churn. Amex’s coupon’s are too much of a hassle and I just don’t think the Reserve is worth it since the price increase.

Pierre

My one suggestion for the spreadsheet is maybe highlight credits/perks that may be overlapping with other cards on the sheet (for example CLEAR credit or Global Entry or Priority Pass etc….) so that the user knows to go and check that they haven’t double credited it on multiple cards.

Renju

Thanks for the update. It looks like just yesterday Chase Sapphire Preferred added $10 monthly doordash grocery credits. That could be a valuable perk particularly if it codes as 3x for online grocery. Didn’t see that update on the sheet. It just had the general dash pass benefit noted.

Ryan

I just used this yesterday. It’s not a statement credit, but instead a $10 off coupon that you apply in-app.

I could only get it to work at convenience stores for pickup. All of the grocery stores near me that had free pickups on instacart only do deliveries on door dash for some reason.

Dan

Hi FM Team. I’m not following the math on the CSR evaluation, so hoping you can help out my understanding. If you spend $1,000 on travel in a year and just cashed out your Chase points, you would need 100,000 points to pay for the travel. However, if you went through the Chase portal with a CSR, you would only use 66,667 points for a $1,000 worth of travel, as you state. That’s a savings of 33,333 points. How are you figuring that you would save 130,000 points? Also, wouldn’t 130,000 points be worth $1,300 if cashed out, not $130?

Jeff

That’s a typo– he is comparing to the CSP, and the different is 13k points, not 130k. The $130 value associated matches up with the 13k number as well.

Dan

Cool, thanks!

Lee

A lot of apples and oranges going on here.
Just thinking about a newbie trying to make sense of all of this. These cards need to be segregated into different buckets. 1) Cards that afford or do not. 2) Cards that afford bonus multipliers on a range of categories or those that do not. Etc.

Amex Platinum vs CSR vs Citi Strata Premier vs WF Autograph Journey, absolutely fine. But then . . .

The Delta Reserve offers lounge access but is otherwise a non-travel card. Please don’t say it offers a tier status accelerator — all co-branded cards so. The statement credits don’t make it a travel card. It is purely a lounge access card and nothing more.

You get what the issue is. Thanks for the consideration.

Lee

Sorry for the incomplete, unclear comment. “1) Cards that afford lounge access or do not.”

Card buckets might be:
– Travel category bonus earning with lounge access
– Travel category bonus earning without lounge access
– Lounge access without travel category bonus earning
– Co-branded airline and hotel cards that most people get only for a specific perk but normally goes in the sock drawer because (sensible) people wouldn’t/shouldn’t put spending on it

To me, it’s hard to label the Delta Gold, United Quest, etc. as “premium” or (in other references) “ultra premium.” (In general, what differentiates a “travel” card from a “premium” card . . . and, other than a sexy headline, “ultra premium” card from “premium” card?)

Is the WF Autograph (Journey) going to be added?

Perhaps there’s an article for cards that are *true* travel cards (with or without lounge access) — that is, cards that offer travel category bonus earning. And, this article is renamed “Perks Vs. Price: Are These Cards Worth Keeping?” . . . leaving out the word “premium” altogether. Just trying to help newbies to have a clear picture. Again, thanks for the consideration.

Pierre

The cards don’t need to be segregated and the spreadsheet works just fine as it is.

It’s a choose your own adventure. If you want to have a card just for lounge access, then just assign $0 to the perks that involve spending on the bonus multipliers. If you want a card for spend/multipliers and not for any lounge perks, then just assign value to the multipliers and $0 to the perks that you may have on other cards.

Last edited 4 months ago by Pierre
Lee

If you read my comment, I’m not criticizing the spreadsheet.

I’m simply saying that nothing is ultra premium if everything is ultra premium.

Pierre

The title of the article is Premium, not Ultra Premium.

I think the majority of Americans would balk at any annual fee over $50-100 which is what this spreadsheet covers.

Mist

Please update for the $325 Amex Gold

JeanJ

I have the Chase Sapphire Reserve card and recently received the annual $300 Chase travel credit for hotels booked through Chase Travel. I did not receive the 3x for travel spend, as mentioned in the article, but I DID receive the 7x bonus points for hotels booked through Chase Travel.

ucipass

The Citi Premier is the ONLY credit card that adds and extra 24(!) months of warranty to an existing warranty. Extremely useful! Easily worth $100/year if you use it at least once a year.

JohnJ

Not true, the rewards+ also offers 24 months extended warranty

Chad Dankbutt

Citi AT&T Access More card does the same…heh.

Also tremendous for buying a piece of garbage never intended to last past 90 days and just getting it refunded eternally

flipper

To me, the biz plat still offers decent value between UA Travel Bank and the 35% rebate.

Rod Walsh

I have several AMEX cards that offer Dell statement credits. So, can I buy a Dell product for, say, $400 and put half of the cost on each of 2 cards and have the $400 credited away?

Biggie F

Yes. One thing Dell is good about is allowing you to “split tender,” i.e., use more than one card when you check out. Two is certainly okay; someone else will chime in here with the limit, in terms of number of cards per Dell purchase.

Remember, this is a Dell issue, not Amex. Amex will pay every half year up to $200 per Business Platinum card on purchases at Dell. How you are paying other amounts to Dell is not a “thing” for Amex.

DonT

I’m not a regular Delta flyer, but I would like status by getting both the reserve and platinum cards with automatic Silver with a potential status match. Is there the potential for good status matches for Silver in the future?

DonT

Thanks for responding!

Big Ed bastion

Watch it Greg the frequent fly wanker, everyone should be hardcore on delta

rich

I’ve never used it (maybe stupidly) but is the Fine Hotels & Resorts or The Hotel Collection bookings worth using? Or are the prices just high and the savings don’t really save you anything?

Jan W

Never used The Hotel Collection because it requires a two-night stay, but the FHR credit can be fabulous! There are folks who specifically search for high-end places that cost about $200/night and use it that way (ie, a free night). I typically use it to get a high-end place at a reduced rate (say, a $300 hotel where my bill is $100) and I tend to stack the benefit from several cards for a longer stay (example–I made four separate reservations for a 4-nite stay in Abu Dhabi on the way back from a trip to India). In April, we’re staying three FHR nights in Doha on the way to Jordan. That will be my last stack as I’m cancelling most of these cards, but I will still look to use my one remaining FHR, probably on a stopover somewhere. The free breakfast and $100 benefit makes for an affordable stay at a typically luxurious hotel. That said, I may not be the typical traveler as fancy hotels are not important to me–I usually book IHG Holiday Inn Express for the free breakfast and call it done. To me, the FHR credits allows my DH and I to stay at fancy resorts we would never pay for. And, to be honest, even though I will always feel out of place in such expensive places, it is fun to periodically hang out in a high-end resort atmosphere and feel overly pampered! I’m sure other readers will chime in with their thoughts as well, but I do think you’re missing out on a great benefit if you don’t look into it!

rich

Thanks. We may be going to Europe in March so I’m hoping to use my collection of Hilton, Marriott points and other credits including this one.
(Managed to use LifeMiles and Flying Blue for a couple of one way business tickets.)

Ray

I have a 2 night stay in Abu Dhabi coming up and I’m thinking of splitting up my reservation into separate ones. Did you stay at the same property for all 4 nights and did they let you stay in the same room? Curious if you would willing to share which hotel you stayed at. Thanks!

Jan W

Yes, we stayed at the Ritz Carlton, which we liked very much. I made separate reservations, then connected them at the front desk upon arrival. (I actually called the main Ritz Carlton reservation number ahead of time and asked that the reservations be connected, but the Ritz was unaware of that when I showed up so I now consider that to be a waste of time.) It didn’t seem to be a big deal for them to connect them (half were in my name; half in P2’s name) and we definitely stayed in the same room. I expected one $100 credit (you typically get one $100 credit when you book back-to-back FHR nights) however when we got the bill, it appeared they credited back the entire dinner that we charged rather than just $100. I don’t know how that worked out–just happily accepted it and didn’t ask questions. We thought the breakfast and dinner buffets were absolutely fabulous and the staff went out of their way to make us feel welcome, In fact, I mentioned to the lovely woman who walked us to our room that my throat was killing me and she showed up to our room 30 minutes later with a silver tea service complete with honey and lemon and little cakes to eat with it. I’m not used to that level of service and was blown away! Hope you have a lovely stay as well!