A few years ago, Chase’s Sapphire Reserve card was arguably my single favorite card, but when the revamped Amex Gold card hit the scenes, it quickly became a worthwhile competitor. And when the pandemic hit and stopped most travel, the Gold card was clearly superior. That said, Chase has been nimbly fighting back and I’ll argue here that they now may just have the upper hand..
Amex was prepared for the pandemic
In 2018, Amex replaced the Premier Rewards Gold card with the almost-all-new American Express® Gold Card. The former was primarily a travel card with some “everyday” bonuses tucked in. That old card earned 3X Membership Rewards points for airfare and 2x at US restaurants, US gas stations and US supermarkets. The new Gold card was arguably less a travel card and more of a stay home and get rewarded card with 4X at US Supermarkets (up to $25K in purchases, then 1X) and 4X at restaurants. Plus it offers $10 per month in dining credits for any purchases at Boxed.com, Shake Shack, Seamless/Grubhub, Cheesecake Factory or Ruth’s Chris Steakhouse.
When the pandemic hit, the Amex Gold team looked like geniuses. Even when everything was shut down, we needed to eat. While we stopped spending for travel, we continued spending at grocery stores and restaurants, both of which earn 4X with the Gold card. Our restaurant spend was mostly for pickup or delivery and so the Gold card’s monthly $10 dining credits were suddenly more useful than ever for spend with Grubhub or Seamless. In many ways, the Gold card was a natural fit for the pandemic.
Chase was caught flat-footed
In complete contrast to the Amex Gold card, Chase’s Sapphire Reserve card was a terrible fit for the pandemic. The card’s greatest strengths involve travel: $300 annual travel credit; Points worth 1.5 cents each towards travel; 3X earnings for travel & dining, and 10X Lyft (thru 3/22); best-in-class travel protections; Priority Pass lounge access; and one year Lyft Pink membership. Without significant travel in our lives for the foreseeable future, many of us began to wonder if the card was worth keeping.
In the early days of the pandemic, the only pandemic friendly features of the Sapphire Reserve card were the recently introduced DoorDash benefits ($60 per year plus free DashPass membership) and 3X earnings at restaurants, including pickup and delivery services.
Chase has clearly made it a priority to do what they can to keep people using their cards, even without travel. They’ve repeatedly introduced offers for bonus points with pandemic-friendly categories of spend. For the Sapphire Reserve, they offered 5X at grocery stores in the spring. In the summer they moved to 5X for Instacart (along with $50 Instacart membership credit), 5X at gas stations, and 10X for streaming. And now they’re offering 3X at grocery stores through April 30 2021 (on up to $1K spend per month).
Additionally, Chase made the Sapphire Reserve card’s $300 travel credit much easier to earn. Through June 30 2021, gas and grocery purchases are reimbursed from this travel credit. This $300 credit is so easy to earn that it makes the $550 Sapphire Reserve card feel more like a $250 card. That’s not even accounting for the fact that anyone renewing this year was (or soon will be) charged only $450.
Chase also extended the one-year of free Lyft Pink membership benefit to 17 months for those who signed up for that benefit by October 31. This is useful during the pandemic because Lyft Pink now includes GrubHub+ (which offers unlimited free delivery plus other perks). I think that Lyft’s addition of GrubHub+ was lucky for Chase since it made Chase’s Lyft travel benefit relevant to those who aren’t traveling.
The combination of bonus point offers, easier to use $300 annual credit, and GrubHub+ brought the Sapphire Reserve card up to par with the Amex Gold. Yes, the Gold card has arguably better pandemic earnings with 4X grocery and dining, but Chase is now in the ballpark with 3X grocery (up to $1K per month) and its continued 3X dining.
In two areas, though, Chase’s Sapphire Reserve has surpassed Amex Gold in stay-at-home benefits:
- Peloton credits: Sapphire Reserve cardholders earn up to $120 in statement credits for eligible Digital and All-Access Peloton memberships, through December 31, 2021. See this post for details: Chase Sapphire Reserve & Preferred add Peloton benefit (up to $120 in credits)
- Pay Yourself Back at full travel value: Through April 30 2021, get 1.5 cents per point value when using points to Pay Yourself Back for grocery, dining, home improvement, and select charity spend.
Many of us have moved our workouts from the gym to home and so those Peloton credits can come in handy. Even if you don’t have a Peloton bike, you can use their digital membership for many kinds of at-home workouts. Amex could have done something similar for the Gold card. In fact, they did do something similar for Platinum and Blue Cash Preferred cardholders (see: New at-home Variis by Equinox fitness benefit on Amex cards starts today), but other cardholders, including Gold cardholders, get a maximum of only $30 back after 3 months.
Amex replaces airline fee credits with Uber / Uber Eats
Amex has announced that beginning in 2021, the Gold card will feature a monthly $10 Uber / Uber Eats credit. The card’s $100 airline fee credit will be removed after 2021.
Additionally, Amex Platinum, Amex Green Card, and Amex Gold cardholders are now able to sign up for a complimentary Uber Eats Pass Membership for up to 12 months.
Point value for non-travel rewards
Chase’s biggest strike against Amex is with their Pay Yourself Back feature. This lets us redeem points at the full 1.5 cents per point value for things other than travel. Since it works with grocery store purchases, you can even redeem points for gift cards purchased at grocery stores and so the range of rewards is practically limitless.
Amex, on the other hand, has done nothing to-date to make their points useful for those who aren’t ready to travel. It’s hard to get even 1 cent per point value for non-travel awards let alone anything near the 1.5 cents per point that Chase offers.
To me, the ability to get good value redeeming points for non-travel awards is the key to making a card truly useful during the pandemic. With Amex, sure you can continue to rack up points at a great pace, but getting value from those points is quite a trick. The only real option for getting outsized non-travel value from Amex is to add in a $550 Schwab Platinum card so that you can cash out points for 1.25 cents each.
For more on this topic, see: Great value for non-travel rewards (want stuff?)
Pandemic comparison: Sapphire Reserve vs. Amex Gold
Let’s look at major features side by side to see which card is best during the pandemic:
|Amex Gold||Sapphire Reserve|
|Food Delivery / Pick-up Perks||
|Home Workout Perks||Variis fitness app: $10 back per month for 3 months.||Peloton: $120 back in statement credits.|
|Point value for non-travel rewards||1.25 cents per point, but only if paired with the $550 Schwab Platinum card.||1.5 cents per point via Pay Yourself Back|
As you can see above, the Amex Gold card has a huge edge with up to $240 in food delivery/pickup credits (vs. Chase’s $60). The Gold card also edges out Sapphire Reserve’s point earnings for non-travel spend.
Chase offers better at-home workout credits, but the real advantage Chase has over Amex is with the value you can get for non-travel rewards. I think that’s huge.
I think that Chase has done a remarkable job of turning an excellent travel card into an excellent stay-at-home card. Sure, I’d love to see consistent 4X earnings instead of 3X, but not if it means giving up the awesome Pay Yourself Back feature.
Meanwhile, the Amex Gold card was already a great stay-at-home card before the pandemic and I think that the addition of Uber Eats credits makes it even stronger. After all, with this $250 per year card it’s now possible to get $240 per year in food delivery or pickup credits! Amex’s Achilles heel is that they’ve done nothing to improve the usefulness of their points for those not traveling. Sure, you can use points for terrible value to buy things on Amazon, but I’d never advocate that.
Ultimately the pick of which is best may come down to whether you want to spend your points now, or hoard them for future use. If you want to spend them now, then you’ll probably be very happy with the Sapphire Reserve. If you want to hoard for future travel, then the Gold card may be your best bet.
Count me in as someone who sees absolutely NO benefit in the highly hyped 1.5 cent Pay Yourself Back option on the Chase card. What’s next? Hyping gift cards?
Yeah I’m not seeing it either unless you’re a blogger with multiple millions of points from referrals or a business owner with ultra high spend. For the rest of us isn’t the point to get outsized value from travel redemptions?
I have been planning to do away with my Amex Gold $250 AF card since I can get 5X groceries with CFU card. But I had totally missed the Amex Plat benefit of a free Amex Gold card, I think only for an AU? Is there a reason not to close my AX Gold and get the free one?
Unfortunately the free “gold card” that you can get with the Platinum card isn’t anything like the Gold Card. It’s just a free authorized user card that doesn’t cost extra the way a Platinum AU card would cost extra. In other words, you won’t get 4X categories or dining rebates.
Oh wow, I’m glad I asked, thank you.
The bloggers really push Chase’s pay yourself back at 1.5%. This has zero value to me. Are people so broke or cheap they have to use their points for day to day living? If so that will only last so long and they are likely in trouble.
As for me I keep adding points. At a minimum I could use them at 1.5% for travel later so that value is locked in. However I typically get more value for my transferable currency (I have CSR, Amex Plat and Amex Gold) than using it for payment. If I don’t get value I just buy the ticket or hotel stay instead of using points.
I’m traveling now (domestically) and have international travel booked for mid-late 2021 so can use the points are they were intended. I kind of feel bad for people that have to cannibalize their points account just to pay daily expenses
I’m not “the bloggers.” I’m just me. And I love Chase’s Pay Yourself Back feature, not because I’m a blogger but because it offers a way to get great point value for non-travel rewards. That’s something that very few other points programs offer. Yes, you can get even better value by transferring to partners for high value awards but many people didn’t use that option anyway. Many (including me) have used Chase Sapphire Reserve to buy travel through Chase at a value of 1.5 cents per point. Now we have a way to get that same value for virtually anything at all (since you can buy gift cards for anything at grocery stores and home improvement stores).
Side point…I just downgraded my Reserve to FU today in the Hope i can get the Sapphire Pref tomorrow night or Sunday a.m. before the 80k bonus expires. Is doing this within 24-36 hours going to work? they say the Reserve doesn’t cancel in the system right away? any advice is appreciated…
You should be OK. The 80K offer is still valid today
I agreed with you. If you are using it for grocery cashback, it basically become 2.25% card combo (1.5 from CFU and 1.5 from CSR)… which is decent but then in the end you have pay $250 AF for this combo (or $150 renewal) just to get a little more cashback… Personally, I would save the point for Hyatt when things start up again!
I no longer have the time, flexibility, nor patience to try to get outsized value from my points, so getting 1.5% for them is great for me.
Don’t feel bad for me, I’m actually kind of happy I was able to use up all my points to keep food on my table and take care of my family. My job will come back, hopefully soon, and I can build points again.
to be honest, I might actually keep paying myself back, I get the cash and get to recycle it for more cash back.
actually, this might be the right time to ask. If in normal times, I pay myself back at 1.5 then buy gift cards for a discount with that money, am I coming out ahead or way ahead. For example, Stop and Shop has buy $150 in gift cards, get $25 off your next purchase next week. That’s 16% back basically.
Happy to see all these crappy travel bloggers going out of business with the pandemic and no more trying to sell people overpriced ccs for a cut back lol
Why are you even reading this article?
I am a big fan of the gold card. It gives those 4x at Walmart grocery. Grocery pickup is so nice. I do understand why others don’t do this.
Plus, Amex really does have great offers on their cards. Not so much on any Chase card.