Air France-KLM Flying Blue miles are easy to get (transfer from nearly any transferrable points program) and they often offer very good value for both economy and business class awards. One huge frustration, though, is that if you try to do more than one award search, you’re very likely to run into the “forever hourglass”. On the search parameter screen, a spinning circle never stops spinning and never lets you move forward. Here’s an easy solution…
Quick solution: Simply bookmark this URL and use it every time you want to change your Air France-KLM Flying Blue award search.
In order to run award searches on Air France’s website, you must first enroll as a Flying Blue member. Once that is done, you can simply log into the AirFrance.US website, click “Book with Miles”, and run a search. Easy. The problem is that if you then click “change” on the search results screen, or if you back up the browser to the original search criteria screen, you’ll be stuck with the forever circling circle:
You can avoid this by opening a different browser or a new incognito browser each time, but that would require signing in again each time. Here’s a better solution…
Solution 1: Browse to airfrance.com
By changing the browser’s URL to airfrance.com, the system seems to reset itself without logging you out. From there, scroll down to find the link to the U.S. website. If your browser doesn’t automatically change the text to English, then you’ll want to look for the link to “États-Unis” under the “AMÉRIQUE – CARAÏBES” section. When you click that link, you’ll be directed back to the flight search screen, but without the hourglass and you’ll still be logged in. Click the “Book with Miles” tab to enter new search criteria.
Quick Solution: Bookmark Link
The solution above, is basically a way to get to this URL: https://wwws.airfrance.us/?_ga=2.231232351.1915272734.1656857389-8561a97f-a2a5-4aae-92e7-c2f8aae9d2bc.
Simply bookmark the above URL in your browser and click that bookmark every time you want to change your Air France-KLM Flying Blue award search. Don’t forget to switch to the “Book with Miles” tab before entering your new search criteria.
If the above URL ever stops working, simply go through the steps in Solution 1 and then bookmark the URL after clicking through from airfrance.com to airfrance.us.
Bonus Tip: Monthly Calendar View
Air France’s award search tool has a useful monthly calendar view (but note that it only works for Air France and KLM flights and even then it’s only partially accurate), but it’s not obvious how to see it. As noted in the post “A trick for viewing the Flying Blue award calendar” there are two ways to view the monthly calendar:
From the search screen…
When entering your search criteria, simply leave “Travel dates” blank and the system will take you directly to the monthly calendar.
From the results screen…
Once you’ve clicked to view results for a specific day, you can get back to the monthly calendar. Go to to your browser’s address bar and simply change the word “offers” to “open-dates” and press enter.
The calendar view can be very helpful for finding saver level awards on Air France and KLM, but it’s not perfect. Here are some issues I’ve come across:
- Air France / KLM Only: It doesn’t show award pricing for other airlines. For example, there may be award availability on Delta and/or Virgin Atlantic which can be booked with Flying Blue miles, but the calendar won’t show it.
- Results don’t always match class of service: In one search for business class awards, I saw a day that appeared to have business class award availability for about 55,000 points (which is reasonable), but when I clicked on the date, that option didn’t show. I finally checked economy pricing and found an option for 55,000 points there.
- Sometimes the calendar refuses to show any results at all. I don’t know if that means that there is no Saver level availability or if something else is going on.