Here’s the REDbird memo: “cash is the only tender guests can use…”


My friend Bill (Racerboy 80) managed to get a photo of The Memo.   This is the one that asserts that REDbird loads are now cash only (for more, see: I’m calling it. REDbird is dead bird.)

REDbird Deadbird memo

I realize that the above can be hard to read, so here it is in text:

Tender Accepted Select Reloadable Prepaid Cards

Effective Oct 13 cash is the only tender guests can use to reload select prepaid cards (listed below) in store.

Key Details

  • Prepaid cards falling under this restriction include: REDcard, American Express for Target, Green Dot MasterCard, Green Dot Visa, NetSpend Visa and MyVanilla Visa
  • POS will prompt if a payment type cannot be used.
  • If applicable, credit or debit cards can be used to pay the card fee.

Cashier Direction

  • Follow POS prompts. If POS displays a message that the tender can only be used for a certain amount or not at all, ask the guest for another form of payment.
  • If the guest inquires about the tender restriction, advise: “Target has made the decision to only allow cash reloads for this card. This decision aligns with other retailers who also only accept cash for reloadable prepaid cards.”

Guest Questions

  • Target policy: refer guests to Target Guest Relations at 1-800-440-0680
  • Reloadable prepaid card questions: Refer guest to the card issuer contact information on the back of the card.

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