Last year, American Express started giving Platinum cardholders a credit for Walmart+ that completely offset the $12.95 monthly cost of the subscription.
Doctor of Credit is reporting that multiple readers have recently had issues with the Walmart+ credits properly posting on their accounts. Evidently, Walmart has changed the line item being billed on at least some accounts from “Walmart+ Monthly” to “Walmart+ annual fee” and Amex’s system doesn’t recognize the annual fee as being an eligible charge for the credit.
We’re not sure how widespread this is, but anyone with a Walmart+ subscription should check their Platinum accounts. If Amex hasn’t credited your subscription for July (or June), you should contact Amex via chat. It is a known issue and they will manually process a credit.
Walmart+ is Wally World’s attempt to counter Amazon Prime. You get free shipping on items that are stocked by Walmart as well as same-day, free delivery from your local store with a $35+ order. As Stephen pointed out in his terrific post about ways to cut down on gas costs, Walmart+ members also save 10 cents per gallon on fuel at Walmart, Murphy and ExxonMobil stations.
Earlier this month, ad-supported Paramount+ access was added to Walmart+ subscriptions, making the it much more appealing to many Platinum cardholders who weren’t inspired enough to activate the benefit previously.
While this sounds like it’s going to be a bit of a pain for those who are enrolled, at least Amex is aware of the situation and is working proactively to fix it. I can’t imagine it will be an issue into September. That said, it doesn’t necessarily inspire confidence for the folks who were already skeptical about adding Walmart+ to begin with.