Terrible Amex Customer Service, Getting Played with Miles, Eliminating Reciprocity Fees & More!


week in review atw

Welcome to the Frequent Miler Week In Review series. Every Saturday we bring you some of the best posts from around the web. Enjoy!

This Week Around the Web

Amex Customer Service Sucks! What Is Wrong with the Culture of this Once Premium Brand? – Dealing with American Express customer service can often be difficult these days. With more cuts coming, will this new corporate culture get even worse?

Why Can’t Bloggers Stop Ruining All The Good Deals?!? – What really happened between Alaska and Emirates and how deals naturally change over time.

Getting Played Rather than Playing the Game – Some insight on the Alaska Emirates devaluation and why it is important to use your miles.

How To Book American Airlines Flights With Citi ThankYou Points – Using Citi’s ThankYou transfer partners to book award flights on American Airlines.

Ebay Gift Card Arbitrage Basics – A great overview of buying gift cards on eBay for a profit.

Should Reciprocity Fees — and Visa Fees — Be Reduced or Eliminated? – Do these fees actually support the places we visit or would eliminating them be a net positive?

eBay Gift Cards No Longer Tied to Paypal, Now Tied to eBay – Changes to eBay gift cards and the way they are tied to your account.

Have a great weekend!

0 0 votes
Post Rating

Notify of

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Inline Feedbacks
View all comments

[…] Shawn Coomer – Senior Editor Welcome to the Frequent Miler Week In Review series. Every Saturday we bring you some of the best […]


My experience with Amex has been very good recently. Way better than the powerless, poorly trained idiots at Barclay, WF, or BOA. Your first mistake was to start with chat. It’s documented on forums that they are powerless for this request. You need to call and ask for supervisor. I got four cards matched this way no fuss at all.