Update 8/8/25: It looks like there are a bunch of gift card redemptions back online, the most notable being eBay. If you have a stash of Capital One Shopping Rewards to redeem, it would be worth taking a look at what’s on offer ASAP.
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Update 5/28/25: Capital One Shopping has again removed a ton of useful gift card redemption options…over 30 in total. I (Tim) am now seeing only 42 possible redemptions in my account, and many useful ones are gone, including Lowe’s, Home Depot, eBay, Instacart, CVS, Ace Hardware, and Hotels.com. Unlike last month, this appears to be affecting most, if not all, Capital One Shopping customers. If anyone still has access, we’d love to hear from you.
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Capital One Shopping is a public shopping portal (no Capital One credit card required) that offers rewards dollars that can only be redeemed for gift cards to select merchants. Over time, they have offered some broadly useful merchants like Walmart, Kroger, Safeway/Albertsons/Vons/etc, DoorDash, GrubHub, and Uber Eats, among others. Sadly, none of the merchants in that sentence are available anymore (each having been removed at different times, some returning for a time and disappearing again). While I have long been willing to mostly look past the limitation of only being able to redeem rewards for gift cards, it’s been really frustrating to see high turnover in the redemption options over time.
Quick Thoughts
A reader reached out today to say that they thought that eBay gift cards had been removed as a redemption option. Thankfully, that doesn’t appear to be correct (I still see eBay among the gift card redemption options), but it was nonetheless a good reminder to publish a post about which options have been removed and which remain.
For many, redemption options like Kroger, Safeway, and Walmart made the utility of the rewards earned through Capital One Shopping almost as good as cash. Portal rewards are never quite the same as cash, given the delay in payouts, and if you’re using gift cards at Kroger or Safeway, you’re missing out on earning a bonus category for that spend. Still, given the monster payouts frequently offered by Capital One Shopping, it has been easy enough to overlook the limitation of gift cards.
However, given the loss of popular redemption options noted in the first paragraph, some readers might think twice about whether they want to collect portal rewards through Capital One Shopping, given the uncertainty of redemption options.
Personally, I’m still happy to use Capital One Shopping. Just yesterday, I got offers like 35.5% back at Get Your Guide, up to 36% back at Expedia (usually good for tours and activities), 40% back at Klook, 15% back at Vrbo, 25% back at Agoda, 15.5% back at IHG, and many more. The payouts tend to be enough higher than what I see elsewhere that I’m confident I will get enough value out of the rewards even with a more limited set of redemption partners. However, that won’t necessarily work out for everyone.
Out of the redemption options available at the time of writing, I would say that the most broadly useful and/or relevant to travel are:
- ebay
Lowe’sHome DepotInstacart- Hotels.com
Celebrity Cruises
Personally, I’m still happy to redeem for Hotels.com, and I’ll surely have occasional uses with other merchants. For instance, I buy stuff from L.L. Bean from time to time and don’t otherwise see their gift cards discounted. I’ll buy a holiday gift from Bass Pro Shops now and then, etc. Still, you’ll want to more closely track the redemption options if you don’t find the gift card options as useful.
Here is a full list of available gift card redemptions at the time of writing.
- REI
- Expedia Global Hotel Card
- Shutterfly
- Home Chef
- 1800Flowers
- Etsy
- StubHub
- The Container Store
Lowe’sHome Depot- Omaha Steaks
The Children’s Place- Carter’s / Oshkosh B’Gosh
- Groupon
- Office Depot / Office Max
- Allbirds
- Columbia
- Lands’ End
Ulta Beauty- Macy’s
- Victoria’s Secret
Cabela’s- Boscov’s
- Ace Hardware
- Soma
Instacart- PetSmart
- NFL Shop
- MLB Shop
Nordstrom Rack- Under Armour
- Chico’s
- Hanna Anderson
ZapposHulu- Athleta
- Advance Auto
- White House Black Market
- Chewy
StaplesCVSBass Pro ShopsMichaelsDSW- GAP
- Adidas
Sephora- ebay
- American Eagle
L.L. Bean- Callaway
Banana Republic- Hotels.com
- Barnes & Noble
Kohl’sOld NavySaks Fifth Avenue- H&M
- SiriusXM
TJ Maxx / Marshalls / Home Goods / Sierra / Home SenseStitch FixCelebrity Cruises- Sling
- Petco
- Belk
- Lane Bryant
- Eddie Bauer
- Aeropostale
- Camping World
- Chubbies
- Finish Line
- Lulus
- Nautica
- Sunglass Hut
- Tommy Bahama
- Tractor Supply
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Hi everyone,
I just purchased an LG OLED TV directly from LG.com using an exclusive link from a Capital One Shopping email promo. The email promised up to 30% back in rewards (plus the standard 4.5% Partners Mall rate), which was a huge factor in my decision—netting me about $588 back on a $1,959.74 total (including taxes). Here’s the exact promo text from the email:
I clicked the link from the email, added the TV to my cart, and completed the purchase through the Capital One Shopping extension (which confirmed the 30% was active at checkout). However, nothing has appeared in my Capital One Shopping account—not even a pending entry. It’s only been a day or so, but seeing a pending reward would give me peace of mind before the 14-day LG return window closes (more on that below).
Quick math on the deal:
Has anyone else used a similar Capital One Shopping email exclusive for LG purchases and dealt with delayed tracking? Did it eventually show as pending (and how long did it take)? Or worse, did it glitch and you had to fight for the rewards? I’m especially curious about end-of-story outcomes—did you get the full amount credited as gift cards after the 60-90 day wait, or did it fizzle out? Screenshots of the active offer at checkout seem to help with support tickets, based on what I’ve read.
LG Return Policy Heads-Up (for context):
From LG’s official site, they have a strict 14-day window for returns on direct purchases like mine. After that (up to 30 days), they’ll accept it but charge a 15% restocking fee on non-damaged items. Refunds take 7-10 business days after inspection, and shipping isn’t covered. No exchanges—it’s refund-only, so I’d have to reorder if needed. If the rewards don’t track soon, I might have to initiate a return to avoid getting stuck.
I rarely have a Capital One Shopping purchase track sooner than a few days after purchase. If it’s only been a day, I think you just need to be patient. Has it even shipped yet? If it hasn’t, I doubt LG has finalized the purchase, in which case you’re probably not going to see shopping rewards yet.
You’re right, I guess I was getting overly nervous/anxious and didnt know if this tracker even works or not, but i just saw it hit my account. Its not exactly 30%, as the $$$ i was expecting is lower and it comes to 24%, but in any case i’ll take the 24% anyday of the week. The good news is that I see the rewards as pending status and the “Expected Payout Date” is posted as January 07 2026.
I will try and contact Capital One Shopping support and create a ticket, but if theyre not able to give me the 6% then i wont stress over it. Im happy with the price for the TV i got.
Moral of the story(my take away from this): Capitalone shopping rewards WORKS!!!!
Has Expedia ever been a gift card option?
Has Royal Caribbean ever been an option? I see their sister company Celebrity Cruises on rewards almost all the time.
Another question has anyone tried to use the Celebrity Gift card for Royal Caribbean since they are the same holding company? I actually emailed RC asking if I could use a Celebrity gift card and the response was “some” gift cards are good on both companies. Not an exact answer. Anyways thanks in advance!
I have Best Buy, Ebay, Marriott, and Walmart. In the span of a week, I went from having no clue how to cash out well to not having enough rewards to cash out.
Walmart and Home Depot disappeared after the their system maintenance on10/21/2025
Have Best Buy and Verizon now
Just don’t get a HomeChef gift card. I assumed I could use it like cash, so I could get a meal kit delivery with normal promos, and use the gift card to pay for the order. But no, HomeChef doesn’t let you use gift cards and promos in the same order, so I had to pay full price for the order so that I could use the gift card. Waste of money.
Ouch. Sorry that you didn’t see that coming! All of those food delivery services work that way – Omaha Steaks, Kansas City Steaks, Blue Apron, etc. I totally understand how you don’t know that until you know it though.
Yeah I’ve used a lot of those food delivery services in the past but would usually pay with an Amex Offer and a Rakuten cashback, so it never occurred to me that a gift card would wipe away the savings from normal promo codes. Oh well, you live and learn!
I got Walmart and just redeemed – processed and available immediately
Saw Walmart this morning and redeemed as well.
What! Man I’ve been looking for Walmart… i have $800+ in rewards waiting. The family Christmas is paid for as soon as I get my hands on the Walmart gift card.
I hope they bring eBay back… that’s most useful one for me.
It’s periodically available for me. Comes and goes. I find Walmart and Kroger most useful but did use Staples in order to participate in the luggage promotion. Sure, not the absolute best redemption considering alternative payment options but still good.
I got back several that are useful to me including REI, Home Depot, and Lowe’s.
I’ve got almost $1,000 in Capital One Shopping rewards which are effectively worthless because the current gift card selection is abysmal. I’m stopping cold using Capital One Shopping until they add back some acceptable merchants.
I’ve got tons of good merchants back today — Hotels.com is back, REI, Macy’s, lululemon, Lowe’s, and a lot more. Might be worth a look.
Thanks for the heads-up! None of those you mention were there this a.m. when I checked, and now I see they all are. We’ll see for how long…
Just today Walmart is back in my portal as a redemption option!
Seems like they’re cycling it a lot more now. Used to always have at least 1 pet store option and usually a home improvement store option. Now have neither, but eBay is currently showing for me, so I redeemed $200 there.
Have $90 left and getting another $500+ soon, hoping to see a pet store pop back up.
There’s also a bunch of lame gift basket options now which is about as crummy an option as I’ve seen.
Ebay was not a giftcard option for me. but after browsing ebay I got an email offer to redeem my rewards for an ebay gc to use on something I was looking at. So I took the offer & made a purchase.
DoorDash showed up for a day or 2 before vanishing. Had a few redemptions for it. They cycle in GCs but the popular/usable ones go fast, sometimes in 1 day. It’s not convenient to have to wait for the ones you want to possibly show up. Last time DoorDash showed up was probably a year ago.
They track all of our browsing history and purchases, then eliminate the gift card options of those you’d most likely use. I was going to redeem for stubhub, went to Capital one website and option was there, then went to stubhub to see how much tickets were, came back to Capital One to redeem gift card-GONE. The option for that gift card suddenly vanished. I don’t think this was an unlucky coincidence of the vendor dropping out in those 3 mins.
I’m deleting this portal. As should everyone else.