Update 8/8/25:Â It looks like there are a bunch of gift card redemptions back online, the most notable being eBay. If you have a stash of Capital One Shopping Rewards to redeem, it would be worth taking a look at what’s on offer ASAP.
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Update 5/28/25: Capital One Shopping has again removed a ton of useful gift card redemption options…over 30 in total. I (Tim) am now seeing only 42 possible redemptions in my account, and many useful ones are gone, including Lowe’s, Home Depot, eBay, Instacart, CVS, Ace Hardware, and Hotels.com. Unlike last month, this appears to be affecting most, if not all, Capital One Shopping customers. If anyone still has access, we’d love to hear from you.
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Capital One Shopping is a public shopping portal (no Capital One credit card required) that offers rewards dollars that can only be redeemed for gift cards to select merchants. Over time, they have offered some broadly useful merchants like Walmart, Kroger, Safeway/Albertsons/Vons/etc, DoorDash, GrubHub, and Uber Eats, among others. Sadly, none of the merchants in that sentence are available anymore (each having been removed at different times, some returning for a time and disappearing again). While I have long been willing to mostly look past the limitation of only being able to redeem rewards for gift cards, it’s been really frustrating to see high turnover in the redemption options over time.
Quick Thoughts
A reader reached out today to say that they thought that eBay gift cards had been removed as a redemption option. Thankfully, that doesn’t appear to be correct (I still see eBay among the gift card redemption options), but it was nonetheless a good reminder to publish a post about which options have been removed and which remain.
For many, redemption options like Kroger, Safeway, and Walmart made the utility of the rewards earned through Capital One Shopping almost as good as cash. Portal rewards are never quite the same as cash, given the delay in payouts, and if you’re using gift cards at Kroger or Safeway, you’re missing out on earning a bonus category for that spend. Still, given the monster payouts frequently offered by Capital One Shopping, it has been easy enough to overlook the limitation of gift cards.
However, given the loss of popular redemption options noted in the first paragraph, some readers might think twice about whether they want to collect portal rewards through Capital One Shopping, given the uncertainty of redemption options.
Personally, I’m still happy to use Capital One Shopping. Just yesterday, I got offers like 35.5% back at Get Your Guide, up to 36% back at Expedia (usually good for tours and activities), 40% back at Klook, 15% back at Vrbo, 25% back at Agoda, 15.5% back at IHG, and many more. The payouts tend to be enough higher than what I see elsewhere that I’m confident I will get enough value out of the rewards even with a more limited set of redemption partners. However, that won’t necessarily work out for everyone.
Out of the redemption options available at the time of writing, I would say that the most broadly useful and/or relevant to travel are:
- ebay
Lowe’sHome DepotInstacart- Hotels.com
Celebrity Cruises
Personally, I’m still happy to redeem for Hotels.com, and I’ll surely have occasional uses with other merchants. For instance, I buy stuff from L.L. Bean from time to time and don’t otherwise see their gift cards discounted. I’ll buy a holiday gift from Bass Pro Shops now and then, etc. Still, you’ll want to more closely track the redemption options if you don’t find the gift card options as useful.
Here is a full list of available gift card redemptions at the time of writing.
- REI
- Expedia Global Hotel Card
- Shutterfly
- Home Chef
- 1800Flowers
- Etsy
- StubHub
- The Container Store
Lowe’sHome Depot- Omaha Steaks
The Children’s Place- Carter’s / Oshkosh B’Gosh
- Groupon
- Office Depot / Office Max
- Allbirds
- Columbia
- Lands’ End
Ulta Beauty- Macy’s
- Victoria’s Secret
Cabela’s- Boscov’s
- Ace Hardware
- Soma
Instacart- PetSmart
- NFL Shop
- MLB Shop
Nordstrom Rack- Under Armour
- Chico’s
- Hanna Anderson
ZapposHulu- Athleta
- Advance Auto
- White House Black Market
- Chewy
StaplesCVSBass Pro ShopsMichaelsDSW- GAP
- Adidas
Sephora- ebay
- American Eagle
L.L. Bean- Callaway
Banana Republic- Hotels.com
- Barnes & Noble
Kohl’sOld NavySaks Fifth Avenue- H&M
- SiriusXM
TJ Maxx / Marshalls / Home Goods / Sierra / Home SenseStitch FixCelebrity Cruises- Sling
- Petco
- Belk
- Lane Bryant
- Eddie Bauer
- Aeropostale
- Camping World
- Chubbies
- Finish Line
- Lulus
- Nautica
- Sunglass Hut
- Tommy Bahama
- Tractor Supply
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ebay is gone again? not seeing the option
is it better to redeem for Hotels.com or Expedia?
This one hurt – I had Camping World available up until a week ago. I had a major purchase planned at Camping World for last Friday (got some service done) and was relishing the opportunity to use a big chunk of my C1S rewards. Was just waiting to get a confirmed total before getting the gift card. But of course, the morning I get the confirmed amount, Camping World gets removed from my redemption options that very day! Ugh. That seriously stunk.
I’m not sure why this is viewed as a one and done opportunity. It seems rather clear that they are changing up cards frequently to rotate all sorts of options through. Fully expect Walmart, Kroger, and/or Albertsons to return at some point in the next 6 months.
Thanks, just cashed out to ebay and I can finally leave this schizophrenic mess behind
Can we use eBay gift care for other retailers cards?
How to liquidate eBay GC
I don’t think so, you just use them to buy stuff on eBay. Since eBay sells almost everything under the sun, a lot of people find it to be an easy place to find something they need. Maybe not quite as broadly useful as Amazon, but more broadly useful than most 3rd party cards.
At least there’s still American Eagle
Lowes apparently came back at some point. Because I used it a few weeks ago, but now it’s gone again, and the current options for me are not super helpful. Annoying!
Old Navy is back, but Chewy is gone. This program is pretty much useless for me now.
Hotels.com is gone for me yet again. It came back at the starting of this month, I redeemed maybe a couple of hundred for it and now it’s gone again.
it was gone for me too and I was going to book a trip with it 2 weeks ago, as of 08/06 its back on the gift card options
What’s the play with Home Depot or eBay gift cards? Are you able to use them to buy other third party gift cards not available on C1 shopping? Or are people just using them for regular shopping.
I think people just find them broadly useful because eBay sells everything under the sun and most people have regular enough uses for stuff at home improvement stores.
Hello please i am trying to redeem my capital one reward point for gift cards , but when i click on gift cards it says digital gift cards are temporarily unavailable. Please, anyone who has an idea of how long this has been going on and when they are expected to be back, please let me know.
They have been doing site maintenance. Mine was like that the other day, and now they are back.
looks like every time you get a gift card that option is no longer availble next time you want to redeem, its insane lol, i used victoria secrets 2 weeks back , now is gone, used adidas last week now is gone , this is sooo annoying!!!
Here, see if you can access it by this
https://capitaloneshopping.com/gift-card-checkout/B721179
Do you have a link for TJMAXX OR HOMEGOODS?
Not at the moment, my list is changing a lot more frequently (about every 2 weeks) I will keep an eye out for them and post if they show up.
Adidas is back today, at least for me.
Lost Barnes and Noble, Lowe’s and Home Depot. My friend still has them, which does me no good. Also, used eBay CB offers for large and small auction wins last month, activated and paid through eBay checkout using Capital One Shopping app. Took pics. The small purchases populated to my CB purchases list. Not the big ones. Emailed support. They responded it’s the vendor responsibility to process and report eligible purchases back. I responded back that it’s a bait and switch offer system. C1 responded, not our problem. I declare shenanigans!
I just got Ace Hardware, Chubbies, Yankee Candle and Barnes Noble added. I have never had Ace hardware in my 3 years
Those of you that have chewy and ebay can you post the last part of the redemption address (example B155604)? https://capitaloneshopping.com/gift-card-checkout/B155604 maybe we can still access them by that even though they don’t show up on some of our pages. I use Chewy and Ebay and they aren’t on my page anymore.