Back in October, American Express announced that consumer Gold cardholders would receive a $10 Uber credit each month, similar to how the $15 Uber benefit works on the consumer Platinum cards (albeit without a doubled credit in December).
At the time, American Express advised that the benefit would be introduced in “early 2021”. There were rumors recently that the benefit would begin on February 1 and that was almost true – the credits are being added to accounts a few hours early.
I received a notification this evening that $10 Uber Cash had been added to my account. Somewhat interestingly, the notification came from Uber Eats rather than Uber even though I have notifications turned on for both.
The notification advised that the award expires on March 1, indicating that this is February’s credit rather than them belatedly adding $10 for January, with another $10 due tomorrow for February.
I’d added both my Gold card and my wife’s to my Uber account in the hope that I’d received $20 in Uber Cash each month. Sadly I only received one credit rather than two.
My initial thought was that the cardholder name and Uber account name had to match and that’s why I didn’t receive my wife’s credit, even though I wasn’t convinced that would’ve been the cause. Greg subsequently advised that his friend received two credits on their account – one for him and one for his wife – so that meant my theory was incorrect.
It turns out I was just being impatient. Just over an hour after the first credit was added to my Uber account, the second $10 showed up.
If you’ve been reading this post and were concerned that your account doesn’t have any $10 Uber Cash credits loaded to it yet, I wouldn’t worry as it seems like they’re slowly rolling it out rather than bulk-adding the $10 to every single account at the exact same time. Provided your Amex Gold card has been added to your Uber account, you should be good. If it still hasn’t shown up in the next few days, try deleting the card and adding it again.