Relax: Your elite stuff will post

25

We’ve been receiving a lot of panicked questions / comments from readers via all of the various channels (email, comments, Facebook, etc) wondering why their elite [nights / rollover miles / etc] have not yet posted, so we wanted to write a quick post as a reminder to take a deep breath and be patient. Most of this stuff doesn’t turn over at the stroke of midnight on the first of the year, so give it a few days / couple of weeks before panicking about where your credits / miles have gone. Read on for some example timelines if you’re waiting on Hyatt credit card elite nights, Delta rollover miles, or Marriott credit card elite nights. Know that much of the same carries over for other similar situations in that the first few days of January are too early to be cause for concern if you’re missing something.

a pool with chairs and a body of water
I get it. Upgrades like this one I got at Domes of Elounda (which gave me a villa with both this private outdoor pool as well as a private indoor pool on the lower level of the villa make elite status exciting. You just need some patience to let the computers do their work.

Where are my World of Hyatt credit card bonus elite nights?!?!???

If you find yourself asking the above question, it is likely because you opened the World of Hyatt card during the time when the new card welcome offer included 10 elite nights for 2020 and 10 elite nights for 2021. Breathe easy: Hyatt confirmed that the offer was valid for those who were approved by 12/31 and several readers dug into the terms and found mention of the 10 elite nights even though that bit was removed from the landing page before the end of 2020.

If you’re concerned because you applied recently and have only seen 5 elite nights post so far, just relax. The terms state that the bonus elite nights will post within 8 weeks of approval for 2020 and then within 8 weeks of January 1st for 2021. That means that Hyatt has until February 26th to post the 2021 bonus elite nights per the terms of the offer. January 2nd is way to early to be freaking out. Don’t worry, it is very unlikely that it will take 8 weeks. Multiple data points in our Frequent Miler Insiders Facebook group have indicated that members received 5 elite nights upon approval in 2020 and then the extra 5 elite nights around 2 weeks after approval. At least one member said that they received the bonus elite nights after the first statement cut. That makes sense to me since the 5 extra elite nights are really part of the welcome offer. You don’t need to meet the minimum spend to get those 5 extra nights, but it makes some sense to me that welcome offer-related bonuses will probably post no sooner than the first statement cut date.

One Mile at a Time reported that the annual 5 elite nights that are given to all credit cardholders posted on January 4, 2020 for the 2020 year. I saw that Gary Leff at View from the Wing posted that he received his 5 annual elite nights from the World of Hyatt credit card already for 2021 as of today (January 2nd), so I’d bet that even new cardholders will have likely received this year’s base 5 elite nights. I’d further bet that on some calendar day in the next week or two, all those cardholders who are waiting on 5 additional nights from the 10 elite night welcome bonus offer will see those five 2021 bonus nights post. I don’t know which day it will be; I’d bet that it will likely be within the first week or two of January (but again note that the terms indicate that those nights will post by February 26th, so there is still a lot of time).

The moral of the story here is to have a little patience. It’s not time to worry yet.

Where are my Delta rollover MQMs?!?!??

Delta announced last year that they would be rolling over all MQMs from 2020 into 2021, meaning that the miles you earned toward elite status last year will count this year toward earning status you can enjoy in 2022.

Again, don’t expect to see elite qualification information to show up from the start of the year. Greg told me that in his memory, Delta rollover miles haven’t typically posted until mid or late January (remember that Delta has long allowed the rollover of miles in excess of the status you earned, the difference this year is that they’re rolling over all of last year’s MQMs). This 2019 post from Points, Miles & Martinis indicates that the rollover process is manual and Delta begins processing it with Diamond members first, then Platinum, etc. Indeed, there is an entire Flyertalk thread maintaining the history of which date rollover miles have begun posting each year with the earliest being January 2nd (in 2013) and the latest start date for the process being January 14th (a couple of years). Keep in mind those are the start dates where Delta begins processing rollover miles for Diamond members — it takes 1-2 weeks from those start dates before all rollover miles have been processed. Given that Delta has a lot more miles to roll over this year than in years past, I recommend patience here. I doubt this year will be a January 2nd or January 3rd kind of year.

The miles are coming — they promised that. Delta didn’t make it up as part of an evil plot to foil your original plans to pursue Spirit Airlines FREE SPIRIT status. It just takes time to implement the elite credit stuff.

Where are my Marriott credit card elite nights?!??

Marriott credit card holders can earn 15 elite nights each year for having any of the Marriott credit cards.

You get 15 elite nights each year from having any number of Marriott consumer credit cards (i.e. whether you have 1 personal Marriott credit card or 4 of them you get 15 nights, no more). You get 15 elite nights from having any number of Marriott business credit cards. If you have at least 1 consumer card and 1 business card, you get 30 elite nights each year.

The terms indicate that those annual elite nights will post by March 1st. In reality, they usually post within the first week of January. I can confirm that the elite nights from Marriott credit cards have posted to my account already and the same is true for my wife’s account. I imagine these have probably posted for everyone at this point, but if you haven’t yet received the nights, I would wait at least a week or two before getting concerned.

Bonus questionWhen will the elite nights from my Hyatt mattress run post and when will my status be updated?

Given the Ludicrously easy path to Hyatt top-tier Globalist status that’s happening right now, many of us have been Justifying the Hyatt Globalist mattress run. Many of us are chomping at the bit to become newly-minted Globalist members. Elite nights typically post within a couple of days after checkout. As we gather data points on this, we will certainly post to alert readers as to what to expect. I imagine the nights will post within a couple days of completing your stay and elite status will get updated accordingly.

Bottom line

Many readers have been concerned as to the status of their elite status as the appearance of expected elite nights / miles has not been instant at the start of the new year, but this post is to remind everyone to be patient. I get it: we live in a time where instant access is the norm. Elite status is exciting; we’re chasing the rush of knowing that we won the game even if we have no flights / hotel stays planned in the foreseeable future. I definitely say “we” because I’m compulsively checking my accounts, too. But this stuff never happens immediately and this year there is likely a lot more activity to be processed regarding elite rollover nights/miles/bonuses. I trust that everything will post ahead of the deadlines dictated by the terms, but I should have made one of my 2021 predictions that these things will not post as fast as we all would like. That is a side effect of living in a time when so much happens immediately. Your rollover nights and miles are unfortunately not one of those things, but the good news is that good things are (at least very likely) coming to those of us who are waiting.

Want to learn more about miles and points? Subscribe to email updates or check out our podcast on your favorite podcast platform.
Subscribe
Notify of
guest

This site uses Akismet to reduce spam. Learn how your comment data is processed.

25 Comments
newest
oldest most voted
Inline Feedbacks
View all comments
Bill H

I’ve searched a lot but can’t get an answer. Do I get 5 elite nights on my old, original Hyatt Card? When? I haven’t seen any yet.

Greg The Frequent Miler

Yes. Soon. I’d bet they’ll post by the end of January but I wouldn’t worry until end of Feb. If they don’t appear by then, contact Hyatt.

THEsocalledfan

FYI, I checked out from a 13 night hyatt stay on 1/2. By 1/3, my nights had posted along with my 5 hyatt card nights. However, the doubling of the nights has not yet happened for the promotion. T and C say it will not happen until the end of the promotion, so my best guess is early March when I will get my globalist status.

J P

Delta MQMs posted today and actually posted correctly. Delta Diamond.

Buzz

I’m considering booking a mattress run for Hyatt Globalist but waiting for everything to post. I should have 4 rollover nights from a stay in December.

The big question is, I have the old Hyatt Card which is being converted on Jan. 11. Will I get the five annual nights upon conversion?

Lynn

Like to know that too!

iahphx

Any word on this? I just received an extra 18 credits with two notations “Bonus Journeys Bonus Nights.” There’s no explanation attached to these entries, but I assume they’re 17 credits for my Q4 nights and 1 credit for my Jan. 1 checkout. I have 5 additional Hyatt nights booked for this month, which would get me to 29 credits. That’s one less than I need to be Globalist for my Feb. resort reservation. Obviously, I’d like to get my five annual night credit soon! Meanwhile, I’ll wait for “John” to vote me down and tell me I should be happy to wait a couple months for this credit. 🙂

Greg The Frequent Miler

Yes you will get the 5 nights, but it might not happen instantly upon conversion. I expect you’ll see the nights before the end of January or end of Feb at the latest.

iahphx

Any idea when the Hyatt promo nights earned in Q4 2020 will post for 2021. I’m waiting for those credits (and the 5 Hyatt credit card credit) to get me to Globalist in the next month or so. FWIW, I checked out of a Hyatt on Jan. 1 and so far got only 1 night credit posted, not the two nights I’m supposed to get with the promo.

John

Per the terms and conditions, the bonus nights post after the promotion ends.

Last edited 3 years ago by John
iahphx

If they do that, they will annoy people — including me! I want to get to Globalist ASAP and I need those double credits to do so this month. I have a Hyatt Resort stay booked for late Feb. that I will probably cancel if I’m not Globalist by then.

John

So people will get annoyed if a supplier holds to their terms and conditions that people agreed to when they registered for the promotion? DYKWIA much??

iahphx

Yes they will because, unlike you, most people assume loyalty program promotions will be reasonable and logical, and don’t pay much attention to usually-ignored boilerplate CYA small print.

Billy Bob

I applied for and was approved for the WOH card on 31 Dec. I’ll have five stays before Jan 7 but don’t yet have possession of my card. I’m using my CSP. To get double elite night credits, is it necessary to use the WOH card?

Last edited 3 years ago by Billy Bob
toomanybooks

No

LarryInNYC

But it is necessary to register for the double night promotion!

Billy Bob

Thanks toomany and Larry: I am registered. I am making my way from the east coast to AZ and stopping at Hyatt hotels (mostly Hyatt Place but one Hyatt House so far). After getting approved Chase sent me an email about adding my card to Apple Pay before receiving it, which I did, but none of the Hyatts take Apple Pay.

Tom

1/2/21 “When will the elite nights from my Hyatt mattress run post and when will my status be updated? “ I had a two night stay at a Hyatt ending 1/1/21 post today as a two night stay for 2021. So evidently the promo bonus stay credit is not happening immediately from Jan and Feb ending stays. The 23 rollover nights bonus stay credit from the 4th quarter have not posted yet either. The five credit card nights have, as others have reported.

KELLY

Same here. An eight-night stay with Hyatt checked out on 01/01 was posted today, without the extra bonus stay,

KELLY

Quick update. My bonus stay (checked out 01/01) was just posted today! Happy happy

Bill

Me too. Checked out 1/2/21. Only base nights posted.

John

Thanks for your post.

People are so impatient and panicky. You would think frequent travelers would know better…

brteacher

My 30 Marriott nights from my credit cards are already there.

ktc

same here, also 5 choice nights posted with hours

Pj

Thanks for taking the time to write this informative post Nick! I was actually searching around the internet yesterday in regards to my Hyatt nights. Happy New Year to you, Greg and the rest of the crew!