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The Plastiq bill payment service offers a convenient way to pay bills with a credit card for a 2.5% fee. Unfortunately, there are a few restrictions. In June of this year, Visa stopped allowing Plastiq to accept Visa cards for mortgage payments. And now Amex has done the same.
After I received a reader tip (thanks Tom), I reached out to Plastiq and they confirmed: customers will have to “use a Mastercard or Discover to pay mortgage.”
I’ve updated our Complete Guide to Plastiq and Manufactured Spending Complete Guide accordingly.
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[…] payment – mortgage payments. Plastiq removed the ability to pay mortgages back in June for Visa cards and then in September for Amex […]
I wasn’t able to use my MasterCard for rent payment last month but I was able to this month.
@YaoKo, thank you for the update! I’m so glad I just used my AMEX to pay rent few days ago (spending bonus met!).
As of 10/20/2017, Plastiq is not accepting Amex credit cards for ANY payments (regardless of whether it’s mortgage related or not). Here’s the message I got from Plastiq’s CSR:
“””
I do apologize that we are having to temporarily stop processing American Express payments. This has affected our system greatly and we are working to resolve this issue as quickly as possible with American Express directly. In the meantime, other card brands can be used to make payments.
We currently do not have an ETA on when this will be resolved but we will make sure to alert all customers when this issue is resolved.
Thank you for your patience while we correct this issue and will make sure you know the moment it has been resolved.
“””
I know Visa cards are no longer working to pay mortgage in plastiq. Anyone know if you can use visa gift cards for mortgage payments in plastiq?
You should be able to pay for your bills with your credit card as long as you pay your credit card bill. I know people are using it to increase their point but some of us like one bill once a month. I think an algorithm can figure that out, since it’s not rocket science.
Amex and Visa probably don’t want to pay out free rewards to be used like a third-party vendor. Maybe? I think it’s ridiculous, but to them, they probably don’t want to be part of the loophole for customers to rack up free rewards and Plastiq reaping 3% profits with no referral fees back to Amex. Everyone wants to get paid, and Amex probably didn’t see the cost-benefit if Plastiq wasn’t offering them an incentive.
[…] Frequent Miler confirmed that Plastiq no longer accepts AMEX cards for mortgage payments. Although existing, […]
[…] Plastiq will now only take MasterCard and Discover for mortgage payments, chalk one up in the rent versus buy column. […]
Any services out there that will allow AMEX for mortgage bill payments?
Not that I’m aware of
[…] Plastiq no longer allows Amex mortgage payments […]
I am unable to schedule new payments or extend my old schedule with an Amex card. It errors me out and tells me to choose a Mastercard.
[…] HT: Frequent Miler & Doctor of Credit […]
[…] Frequent Miler & Doctor of […]
As a follow-up to my post yesterday, Plastiq sent an email that the check has been sent to my bank for my mortgage. This is working just like it always has for me.
Just scheduled a mortgage payment to Flagstar using my Amex Plat. It was accepted.
I just tested my home equity line of credit which is paid to the same bank as my mortgage. It appears to have gone through fine with a Visa.
One could use a line of credit to pay the mortgage, then pay the line of credit with Plastiq if trying to meet a minimum spend.