My $575 phone call (complete in 20 minutes)


A few days ago, we published reports that people were receiving $150 to $250 retention offers for their Chase Sapphire Reserve and Chase Ritz cards.  The deal was simply to call Chase and ask if a retention offer was available.  I have both of those cards so I figured it was worth a shot.  And it was!  With one 20 minute phone call, I raked in $575!

A reader named Ed reported that it was best to call between 9am and 7pm ET and so I called on Wednesday at 11:15am.  I asked if a retention offer was available on my Ritz card. The agent I spoke with clicked away a bit and said that it looks like there may be an offer “because I have the option to connect you to a senior advisor.”

The senior advisor asked if I was thinking about cancelling the Ritz card and I said yes, I was considering it.  He went on to explain to me why I shouldn’t cancel it: I would lose benefits, I could instead change to a less expensive card, etc.  Finally, rather than argue the case, I admitted that I didn’t want to cancel, but I had heard that people were being offered $150.  He immediately said “yes, that’s a courtesy credit I can give you. Not a big deal.”  Score!

I then asked him if there was a similar credit available for my Sapphire Reserve card.  Yep.  $250!  Sweet!

I then asked if he would mind cycling through all of my Chase cards (I have quite a few) to look for similar offers.  He agreed.  All cards with an annual fee except for my fairly new Hyatt card resulted in cash back with no strings attached!  Here are my complete results:

  • Ritz Card: $150
  • Sapphire Reserve: $250
  • Ink Plus: $50
  • Marriott Bonvoy Boundless: $50
  • Marriott Bonvoy Premier Plus Business: $50
  • IHG Rewards Club Select: $25

In total, this 20 minute call resulted in $575 back with no strings attached.  Awesome.

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