The Perry Lane Hotel in Savannah, Georgia, is part of Marriott’s Luxury Collection brand. The hotel ranks fourth on TripAdvisor in Savannah and boasts “elegant guest rooms, including 12 luxurious suites.” I had high expectations going in, but ultimately I was disappointed. Instead of luxury and elegance, to me the hotel seemed nice but ordinary.
We only stayed one night at the Perry Lane Hotel. Overall, I found the hotel to be perfectly fine, but I was expecting much more. The combination of the hotel’s great TripAdvisor rating and advertised high-end features (shoe-shine, luxury car service) made me think I was going to something on par with a St. Regis or Ritz-Carlton. Instead, Perry Lane seemed like an ordinary but nice Marriott. We didn’t have a chance to try out the rooftop pool & bar, but when I visited to take photos I realized that this rooftop area was the hotel’s best feature. I can see why this alone could lead to great reviews.
Perry Lane Hotel Bottom Line Review
If you’re looking for a standard Marriott experience and/or a fantastic rooftop pool & bar, then you may be happy with the Perry Lane Hotel. Personally, I’m going to look elsewhere next time I visit Savannah.
- Points Price: Category 7, 60K points per night standard, 50K off-peak, or 70K peak.
- Cash Price: We booked a rate of $208
- Points Value: Very poor for the date we visited. Cash rates would have to be over $400 to justify booking with points.
- Room: Very good. I used a Suite Night Award to get upgraded to a corner suite. The suite was big and comfortable. My only complaint is that it didn’t seem as luxurious as the hotel’s website led me to believe.
- Destination Fee: $32 per day. Includes: Sparkling Wine at front desk, one drip-coffee per person per day, cookies in guestroom, bike rental, car service within two miles of Historic District, Shoe shine service, Enhanced Wi-Fi access. The only things we tried on this list were the sparkling wine and cookies.
- Parking: $50 per night for valet parking. Ouch!
- Service: Mixed. Most of the staff we encountered were friendly and helpful. I was disappointed, though, with the front desk attendant who told me that we wouldn’t be able to get served breakfast outside. Luckily the breakfast staff were great and had no problem setting up an outdoor table for us.
- Turndown service: None that I can recall.
- Breakfast: Service was very good. Food was average.
- Marriott Elite Benefits: I was high-level elite (Titanium) at the time of this stay. The hotel did a good job of providing my guaranteed elite benefits, but they did nothing extra to make me feel special. Here are the elite benefits that I received:
- Suite upgrade: I had applied a Suite Night Award to the reservation and was upgraded to a corner suite on the day of check-in (I was notified by email before we arrived at the hotel). Platinum elites and higher are eligible for upgrades to suites at check-in even without using a Suite Night Award, but I have no evidence one way or another whether I would have been upgraded without applying my suite upgrade award.
- Free breakfast: At check-in I was given a free breakfast card to bring to the hotel restaurant in the morning. I’m sure I would have been given multiple cards if I had a multi-night stay.
- 4PM Late check-out: I called on the morning of check-out and was granted 4PM late check-out without any fuss.
- Suite upgrade: I had applied a Suite Night Award to the reservation and was upgraded to a corner suite on the day of check-in (I was notified by email before we arrived at the hotel). Platinum elites and higher are eligible for upgrades to suites at check-in even without using a Suite Night Award, but I have no evidence one way or another whether I would have been upgraded without applying my suite upgrade award.
- COVID Notes: Even though masks are technically required indoors, the hotel did little to enforce it. In fact, since they give people sparkling wine when they check-in, they basically encourage people to take off their masks indoors so that they can drink.
- Would I stay again? No. To be clear, I wouldn’t mind staying again, but I’d rather try other hotels when I return to Savannah.
Photos and captions follow…
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Hello Mr. Miller,
I’m a native of Savannah, born and raised. I live in the Tarhill City now. I was just home last week for my friend’s Mom’s funeral and I stayed at the Perry Lane one night and at the JW my last night in town. It was my first time. I have to say my take away is totally different from yours, but it also sounds like you are a more experienced traveler than I am.
I TOTALLY LOVED EVERYTHING ABOUT THE PERRY LÀNE HOYEL. While the JW experience was Breathtaking, I personally would rather stay at the Perry Lane over the JW, but I loved both experiences.
Savannah is NOTHING like I remember growing up there. It amazes me what SCAD and other investors, along with the City of Savannah have done with it! Looking forward to the new phase of the JW opening up.
Perry Lane is my hotel of choice though.
Thanks for allowing us to see the world through your travels. Keep sharing.
AuthorSharonetteSmart, DE
By the way POPS at Perry Lane made me feel like I was A VIP GUESS! His southern charm and professionalism was A1! 5STARS!
Had a very disappointing stay. Beautiful corner suite, full bar and it took 4 phone calls and finally a visit to the front desk to be handed two drinking glasses. What good us the bar without glasses? Far from luxury service. By 5:00 room was not made up and despite several attempts, it took a trip to the managers office to get clean towels. She promised refund us for a nights stay, and 2 weeks later that has not happened. Don’t waste your money.
[…] By Greg The Frequent Miler – December 28, 2020 0 Shown above is a corner suite at Marriott’s Perry Lane Hotel in Savannah. With Platinum Elite status you’ll be eligible for free breakfast, 4pm late checkout, and have a chance of a nice upgrade like this one. See my Bottom Line Review here. […]
[…] Perry Lane Hotel Savannah, Luxury Collection (Marriott). Bottom Line Review […]
Another option for SAV: Brice, Brice, Baby (Kimpton). Upgraded to a lovely junior suite, and because we told us it was our anniversary, we arrved to find a bottle of wine, a fruit basket, and rose petals strewn on the bed.
sorry-told them LOL. In addition, I discovered the day before we arrived that I had accidentally booked the wrong night-they cheerfully moved the reservation and actually gave us a second bottle of wine and fruit basket because due to my reservation screw-up they had set the room up for a night before checkin and the wine and fruit were warm.
You just hit upon one of my biggest complaints with the Marriott ecosystem as a LT Titanium. This hotel is only bookable using a 50k Ritz Carlton certificate or a 50k AMEX certificate during off-peak times. Those certificates used to buy a luxury Ritz-Carlton like experience, which is not how I would describe this hotel. When Marriott doubled the number of points received for everyday spend on its credit cards and doubled or tripled (or worse) the number of points needed to stay at its individual hotels (especially aspirational hotels), it left the values of its premium credit card certificates the same. If you can’t use a 50K certificate during most of the year (standard and peak) at a hotel costing $208 per night, kind of makes you wonder . . .
I totally agree with the points increase for redemption and the use of the 50k certificates. That is why I recently canceled my Amex Marriott. I don’t want to be stuck with a certificate that I cannot use, and we are more limited for travel with a child.
Next time you go to Savannah, try the Mansion on Forsyth Park, a great hotel, and one of the first 12 Autograph Collection hotels as part of the original agreement between Marriott and Mr. Kessler. Great rooms and a great art collection throughout the common areas. Breakfast, even in COVID times, was solid, as well.
We walked by that one a couple of times and I kicked myself for not having booked that one. I can’t figure out why Perry Lane is ranked higher on TripAdvisor.
I second Gator’s recommendation. Go in the spring when azalea’s are blooming or when SCAD does their art in the park on the sidewalks. Savannah is an amazing city.
I third it. One of our family’s favorite hotels, and we used suite upgrades to get a corner suite as well. There was an extra door for security to our room (not that we needed it, but the kids loved the novelty), and a wonderful view of Forsyth Park. Plus, there is ample free street parking if you dont want to pay $30 for valet, plus no “destination fee”. Beautiful art gallery, an amazing pool, and live music in the lounge on the weekends. If we ever return to Savannah, I will look there first.
No turndown service? Sounds like the desk clerk turned down your request for outdoor breakfast!
LOL
Yesterday I was accused of making bad Dad jokes. I pointed out that if the child involved did not like them, that made them very good Dad jokes.