Plastiq no longer accepting prepaid debit cards in 2020


Plastiq sent out an email yesterday advising that they will no longer accept personal prepaid debit cards (including both reloadable cards as well as gift cards) as of January 1, 2020. These types of cards can still be used for payments as of now, but users will be limited to $7500 in total payments on prepaid cards from December 17, 2019 to December 31, 2019. Beginning on January 1, 2020, charges will not process on prepaid personal cards.

Plastiq now lists the following text in their online help section:

As of January 1, 2020, Plastiq will no longer support payments made with personal prepaid debit cards. Payments made with business prepaid cards and payroll cards will continue to be accepted.

After this date, Plastiq customers will be unable to add a personal prepaid debit card to their account and any attempts to submit a payment using a personal prepaid debit card will be declined.

The following card types qualify as “prepaid cards”:

  • Gift cards
  • Retail cards
  • General-purpose reloadable cards

For the remaining period of 2019, customers using this payment method to submit payments with Plastiq will have an amount limit of $7,500. Once an account reaches this limit, Plastiq will decline all further payments submitted with these cards.

For any questions regarding this policy update, please feel free to reach out to our Support team via live chat. You can also send us an email at

Again, this affects all personal prepaid debit cards, and they clearly included both gift cards and reloadable cards in that definition. While this hasn’t been much of a play for most such cards, apparently some had processed with a 1% fee.

H/T: Doctor of Credit

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